Redial

MARCH 24, 2021

Of late, there have been rumblings that Mexico may have had its day, and that other CX destinations in the American nearshore are ramping up to take its place. International companies look to Mexico as their go-to in the nearshore because CX is done to a high-quality standard. That is a hallmark of Mexican outsourcing.

Nearshoring 130

Nearshoring BPO Advisory Offshoring 130

Intelligent Sourcing

JULY 10, 2024

Ryan Strategic Advisory has released Europe and the Nearshore: 2024, its annual report that outlines the most important BPO trends related to Central & Eastern Europe, North Africa and Central Sub-Saharan Africa.

Nearshoring 59

Nearshoring Research Advisory BPO 59

Intelligent Sourcing

AUGUST 28, 2024

Ryan Strategic Advisory is pleased to release its latest thought-leadership report, The American Nearshore: 2024. This document was written by Sean Goforth, Research Partner to Ryan Strategic Advisory, and a leading expert on all matters related to BPO in the American nearshore.

Nearshoring 52

Nearshoring Research Advisory BPO 52

Intelligent Sourcing

DECEMBER 6, 2022

Ryan Strategic Advisory, in partnership with Cognitive Copy, is pleased to announce the publication of The Offshore BPO Confidence Index 2022. This document encapsulates the soundings of country managers in 17 different offshore and nearshore delivery points. Executives participating in this study assessed their respective […].

Offshoring 95

Offshoring BPO Advisory Nearshoring 95

Future of Sourcing

JUNE 12, 2018

The reality is that with unemployment rates in key demand markets at near-record lows, the ability to source qualified, motivated talent needs to be done both domestically and in overseas locales. This is a dynamic that may be the source of political dispute but for those on the front line of delivery, it is simply a fact of life.

BPO 52

BPO Offshoring Nearshoring Contact Center Outsourcing 52

Zinnov

NOVEMBER 9, 2021

Offshoring essentially falls under the bracket of outsourcing strategies and is often interchangeably used with other outsourcing models such as nearshoring (outsourcing to nearby countries). Outsourcing helps with sourcing such talent as per the requirement and get the job done hassle-free. Access to skilled talent. Flexibility.

Offshoring 52

Offshoring Outsourcing Out-Tasking Co-Sourcing 52

Everest Group

OCTOBER 28, 2024

Providers with inventive solutions, accelerators, and strong advisory capabilities can efficiently guide these enterprises through their QE transformation journey. The study will enable buyers to choose the best-fit provider based on their sourcing considerations, while providers will be able to benchmark their performance against each other.

Engineering 130

Engineering Marketing Service Advisory 130