Automation Anywhere

JUNE 24, 2022

This article was originally printed on the FortressIQ website and includes updates to reflect the company’s change in status. FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product. If so, they’re further asked if it is being used to test policies and monitor for risks.

Analytics 75

Analytics Automation Finance Government 75

Perficient Digital Transformation

JULY 13, 2022

This blog explains how to parse JSON data to be used in analytics testing. Need for JSON parsing in analytics testing. It will make your task so easy while parsing required data from JSON” Need for JSON Parsing in Analytics Testing: In analytics testing, we deal with fired network calls(response of request).

Analytics 64

Analytics Automation Sourcing 64

Automation Anywhere

APRIL 29, 2021

The use of forecasting through predictive analytics has always existed for improving efficiency for inventory management. After testing the model on 100,000 news articles that focused on the global equity marketplace, researchers concluded that the system could better inform future equity investment decisions than human analysts.

Automation 98

Automation Robotics Process Automation Banking Manufacturing 98

31 West

JUNE 11, 2024

Its key features include automation, especially in workflow and customer management. Like a typical CRM solution, Freshdesk has a ticketing module, reporting and analytics, and multichannel support that enables your clients to contact your support agent through their preferred communication channel. Let’s get to the comparison.

Analytics 130

Analytics Automation Customer Support Customer Service 130

Automation Anywhere

FEBRUARY 22, 2021

In its article “ The cloud imperative for the banking industry, ” Accenture states cloud investment has grown strongly in recent years and is predicted to continue growing at 15 percent annually until 2022. Moving up Why is cloud automation rising to the forefront in banking? Look at banking industry websites today.

Banking 98

Banking Automation Robotics Process Automation Accounting 98

31 West

MAY 23, 2024

Digitization is all about creating a workspace where you can automate most of your mundane management operations. Salesforce Products Salesforce is a top choice for organizations that want customer management, sales, and marketing automation in one place. Let’s check out the top products of Salesforce: 1.

E-Commerce 130

E-Commerce Sales Analytics Automation 130

31 West

MAY 4, 2024

Common tools in Sales Cloud include sales forecasting, lead management, and workflow automation. Analytics Cloud : This AI-powered product allows you to gather insights into your business operations. Reporting and Analytics : The free reporting tool provides sufficient data about your key business metrics.

Software 130

Software Supply Chain Management Sales Out-Tasking 130

31 West

MARCH 31, 2024

Ticketing System Automation Analytics and Reporting Multi-Channel Support AI-Powered Chatbots Live Chat Integration Capabilities Collaboration Knowledgebase Zendesk Sell 1. Automation For a help desk service provider, automation is the key to efficient services. Zendesk’s reporting and analytics tools help with this.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

31 West

JULY 19, 2024

The Salesforce Sales Cloud module automates the sales process and assists companies in closing more deals. Lightning Service Console It’s a configurable dashboard where support agents can easily access customer data, analytics, and other crucial information.

Service 130

Service Customer Service Sales Out-Tasking 130

Groove Technology

DECEMBER 16, 2024

Furthermore, the article delves into emerging trends in agile software outsourcing, including automation, distributed teams, and hybrid outsourcing models. Google Analytics: If the product has a live component, use Google Analytics or other tracking tools to monitor user behavior and gather real-world feedback.

Software 100

Software Outsourcing Collaborations Flexibility 100

31 West

MAY 13, 2024

However, HubSpot and Zoho are the two most popular contenders that are often considered when it comes to sales automation, marketing capabilities, and customer service. It’s a unified platform for your customer management and sales automation tasks. There’s always an option to switch to the paid plans.

Sales 130

Sales Inventory Management Analytics Automation 130

31 West

APRIL 16, 2024

Overall, HubSpot is your go-to CRM solution for automating the above key areas of your business. It has built-in task management software that offers task creation, assigning, updates, automation, tracking, and reporting in one place. You can also categorize them so it’s easier for your customers to find relevant articles.

Out-Tasking 130

Out-Tasking Right-Sizing Sales Customer Service 130

31 West

OCTOBER 2, 2023

Inadequate Reporting : The company lacked comprehensive reporting and analytics to identify trends, monitor help desk performance, and make informed decisions. This platform allowed for automated ticket routing based on issue severity and category. This reduced the volume of incoming tickets for routine issues.

Service 130

Service Supply Chain Management Analytics Software 130

31 West

AUGUST 24, 2024

This article explores how businesses can leverage Customer Relationship Management (CRM) systems to turn customer complaints into catalysts for positive change and business growth. This automation reduces the risk of human error and ensures that no complaint falls through the cracks, leading to faster and more consistent resolution.

Analytics 130

Analytics Customer Service Management Automation 130

Groove Technology

SEPTEMBER 5, 2021

Through this article, let’s find out what will be the prerequisites in identifying a great app on the market today. However, the general demands of mobile users and the development capabilities of programmers have expanded into other categories, such as mobile games, factory automation, GPS and other categories.

Out-Tasking 246

Out-Tasking Design Banking Marketing 246

Offshore India Data Entry

OCTOBER 29, 2023

The data processing and business process outsourcing (BPO) landscapes have been fundamentally altered in recent years by emerging technologies like artificial intelligence and automation. This article will explore the key areas where AI and automation are providing immense value in data processing and business process outsourcing.

BPO 64

BPO Automation Data Entry Business Process Outsourcing 64

Hyland

OCTOBER 4, 2022

Organizations can take the next step by using this foundation as a launching point for robotic process automation (RPA). With both low-code and RPA in place, your organization can automate repetitive processes and allow employees to focus on more meaningful tasks, Sam Babic wrote for Spiceworks. Empowering the hybrid office.

Robotics Process Automation 59

Robotics Process Automation Data Entry Out-Tasking Sourcing 59

31 West

JULY 22, 2024

One effective solution that has gained traction is the implementation of advanced technologies like Bluedot AI, which can improve customer service through chatbots and automated support systems, recording and summarizing interactions for subsequent analysis. Key Strategies for Enhancing E-commerce Customer Service 1.

E-Commerce 130

E-Commerce Customer Service Service Sales 130

31 West

FEBRUARY 3, 2023

IT help desk providers know the importance of tapping into automation technology to streamline repetitive tasks. Autotask is one such cloud-based, scalable automation technology that’s designed to simplify your business operations. This feature-rich software is packed with automation tools, most of which are customizable.

Efficiency 130

Efficiency Software Automation Accounting 130

Planergy Software

APRIL 7, 2022

Predictive Analytics in Procurement For Actionable Insights. Predictive Analytics in Procurement For Actionable Insights Since the pandemic in 2020, supply chain disruptions have become more commonplace. With automated processing, you can control spend and improve the bottom line. What is Predictive Analytics? Written by.

Analytics 52

Analytics Strategic Sourcing Robotics Process Automation Out-Tasking 52

Planergy Software

DECEMBER 22, 2022

ESG Analytics: Using Data Analytics To Make Your ESG Strategy A Reality. ESG analytics is an emerging data science focused on helping companies see how well they adhere to ESG initiatives. What ESG Analytics are and Why They’re Important. How to Get Started with ESG Analytics. Download Free Copy. Written by.

Analytics 52

Analytics Government Right-Sizing Accounting 52

Capgemini

SEPTEMBER 18, 2024

Inventory management challenges – the role of analytics and AI Fredrik Almhöjd Feb 16, 2024 Facebook Linkedin Confronted with alarming automotive industry supply chain disruption, OEMs have recently tended to respond by stockpiling additional components.

Inventory Management 52

Inventory Management Analytics Management Manufacturing 52

Capgemini

MARCH 14, 2023

EVERYDAY AI: NEXT-GENERATION SELF-SERVICE ANALYTICS Bridget Shea 15th March 2023 Facebook Twitter Linkedin Organizations have been using the term “self-service analytics” for nearly a decade now, but for many companies, it’s not a source of value generation. or “How did my marketing campaign perform?”). But it’s more than that.

Analytics 52

Analytics Service Supply Chain Management Government 52

Amzur

SEPTEMBER 13, 2024

In this article, we’ll dive into the key highlights from SuiteWorld 2024, focusing on the groundbreaking AI innovations introduced at the event. SuiteAnalytics Assistant A game-changer in analytics is the SuiteAnalytics Assistant, an AI-powered tool that transforms data retrieval and reporting.

Analytics 98

Analytics Advisory Automation Streamline Operations 98

31 West

JUNE 1, 2024

With multiple integrations, advanced sales functionalities, built-in reporting & analytics, and an exceptional ticketing module, Zendesk is a top choice for SMBs and large-scale organizations. Both feature unified dashboards, reporting tools, several integrations, and other features that automate the mundane tasks for your team.

Sales 130

Sales Customer Service Analytics Software 130

Future of Sourcing

MARCH 20, 2023

In an exclusive article Siddharth Poddar - Practice Head, Procurement Insights at Polestar Solutions shares his insights into the need for procurement analytics maturity model, key steps to assess and improve procurement analytics maturity and how to build a sustainable procurement analytics program.

Analytics 59

Analytics Sourcing Collaborations Out-Tasking 59

Hyland

MAY 3, 2022

Connecting tools like robotic process automation, artificial intelligence and machine learning improves accuracy and speed of common financial services processes, resulting in happier employees and customers. The post 5 stand-out articles in 5 minutes: Industry favorites from April 2022 appeared first on The Hyland Blog.

Robotics Process Automation 52

Robotics Process Automation Finance Collaborations Cybersecurity 52

Groove Technology

NOVEMBER 24, 2023

The Impact of Artificial Intelligence and Automation The Role of AI in IT Outsourcing Artificial intelligence (AI) has been making waves in the technology industry, and its impact on IT outsourcing is undeniable. In this article, we will discuss the trends in IoT IT outsourcing that are expected to shape the industry by 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

The Impact of Artificial Intelligence and Automation The Role of AI in IT Outsourcing Artificial intelligence (AI) has been making waves in the technology industry, and its impact on IT outsourcing is undeniable. In this article, we will discuss the trends in IoT IT outsourcing that are expected to shape the industry by 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

The Impact of Artificial Intelligence and Automation The Role of AI in IT Outsourcing Artificial intelligence (AI) has been making waves in the technology industry, and its impact on IT outsourcing is undeniable. In this article, we will discuss the trends in IoT IT outsourcing that are expected to shape the industry by 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Planergy Software

MARCH 24, 2025

Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. The software helps with: Financial Management The software uses detailed tracking and automated processes to ensure that every dollar received and spent is accounted for accurately. What's PLANERGY?

Accounting 52

Accounting Software Payroll Administrative 52

Perficient Digital Transformation

JUNE 1, 2022

Automated Infrastructure (AWS) Setup Using Terraform and Jenkins (Launch EC2 and VPC). For those of you are unfamiliar with Jenkins, it is an open-source continuous integration and continuous development automation tool that allows us to implement CI/CD workflows, called pipelines. What is Jenkins? What is Infrastructure as Code?

Jobbing 116

Jobbing Automation Sourcing Analytics 116

Offshore India Data Entry

MAY 21, 2024

This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. With the rise of AI and automation, companies are now seeking more than just cost savings from their BPO providers.

BPO 105

BPO Offshoring Data Entry Business Process Outsourcing 105

Groove Technology

OCTOBER 14, 2024

This article will analyze in depth the criteria for choosing the right outsourcing testing company, and introduce the top 10 leading companies in this field. This includes proficiency in various testing tools, automation frameworks, and experience with different development methodologies (e.g., Agile, DevOps).

Software 130

Software Outsourcing Service E-Commerce 130

31 West

OCTOBER 21, 2022

An enterprise help desk enables you to automate a vast area of your business operation. For example, an automated ticket assignment feature allows you to assign service request tickets to the relevant agents automatically. Ticket management : Automated ticketing system ensures easy conversion of customer requests into tickets.

Collaborations 130

Collaborations Operational Costs Automation Customer Service 130

Magellan Solutions

JUNE 23, 2023

With its remarkable powers to automate tasks, crunch data, and imitate human intellect, AI has come full circle. Outsourcing AI has helped companies by allowing these technologies to automate tasks. Furthermore, AI’s analytics skills provide valuable insights from massive amounts of data.

Outsourcing 98

Outsourcing Out-Tasking Analytics Outsourcing Operations 98

Planergy Software

MARCH 24, 2025

Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. Accounts Payable (AP) automation is one of the best ways to do this. Continuously Monitor Progress Use data analytics and regular financial reviews to assess revenue stream performance and identify improvement areas.

Finance 52

Finance Shared Services Collaborations Automation 52