Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 98

Automation Healthcare Robotics Process Automation Retail 98

Amzur

MAY 9, 2024

This is where automation comes in, offering a powerful way to elevate your business. This automation ensures accuracy and speed while freeing up finance professionals to focus on strategic financial analysis and decision-making. RPA plays a pivotal role by automating data collection and report assembly tasks. Isn’t it?

Automation 93

Automation Inventory Management Robotics Process Automation Sales 93

IBM Services

SEPTEMBER 7, 2023

This is where harnessing artificial intelligence (AI) and data analytics can help. Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources. On average, 3.3 The latter can also help drive efficiency by lowering end-user energy use.

Analytics 99

Analytics Research Sourcing Automation 99

IBM Services

SEPTEMBER 29, 2023

Those events can then be consumed and processed to help inform smarter decisions and trigger automations. Get started with IBM Event Automation By putting events to work, companies can help teams proactively respond to key customer opportunities, issues or potential threats as they arise.

Automation 106

Automation Order Management Sourcing Analytics 106

IBM Services

SEPTEMBER 28, 2023

Modern application environments need real-time automated observability to have visibility and insights into what is going on. Because of the highly dynamic nature of microservices and the numerous interdependencies among application components, having an automated approach to observability is essential. It automates dashboards.

Automation 101

Automation Analytics Service 101

Perficient Digital Transformation

APRIL 11, 2024

If Admin access is not available to validate the performance on Azure, building Automations can help monitor the space and necessary steps before the DB causes Performance issues/failures. 20 %).

Automation 104

Automation Design Jobbing Analytics 104

31 West

APRIL 21, 2024

You can use its reporting and analytics tools to collect information about your customers’ engagement on your platform, their satisfaction score, and their overall experience with your company. It’s known for its robust ticketing system, workflow automation, multiple integrations, reports and analytics, and Zendesk Sell.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

Automation Anywhere

JUNE 15, 2022

Intelligent automation in the form of a Digital Workforce is not only enhancing the productivity and efficiency of finance professionals but also improving accuracy and increasing cash flow. Digital Workers can automate and streamline these processes, acting and analyzing in ways humans do. Each skill can help automate numerous tasks.

Accounting 145

Accounting Robotics Process Automation Finance Automation 145

31 West

MARCH 31, 2024

Ticketing System Automation Analytics and Reporting Multi-Channel Support AI-Powered Chatbots Live Chat Integration Capabilities Collaboration Knowledgebase Zendesk Sell 1. Automation For a help desk service provider, automation is the key to efficient services. Zendesk’s reporting and analytics tools help with this.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

31 West

JUNE 11, 2024

Its key features include automation, especially in workflow and customer management. Like a typical CRM solution, Freshdesk has a ticketing module, reporting and analytics, and multichannel support that enables your clients to contact your support agent through their preferred communication channel. Let’s get to the comparison.

Analytics 130

Analytics Automation Customer Support Customer Service 130

31 West

MAY 23, 2024

Digitization is all about creating a workspace where you can automate most of your mundane management operations. Salesforce Products Salesforce is a top choice for organizations that want customer management, sales, and marketing automation in one place. It creates and automates marketing campaigns, increasing your outreach.

E-Commerce 130

E-Commerce Sales Analytics Automation 130

IBM Services

FEBRUARY 12, 2024

IBM Event Automation, in particular, stands out as a comprehensive solution that seamlessly integrates with Apache Kafka, offering an intuitive platform for event processing and event endpoint management. By simplifying complex tech-heavy processes, IBM Event Automation maximizes the accessibility of Kafka settings.

Automation 83

Automation Sourcing Out-Tasking Government 83

31 West

MAY 13, 2024

However, HubSpot and Zoho are the two most popular contenders that are often considered when it comes to sales automation, marketing capabilities, and customer service. It’s a unified platform for your customer management and sales automation tasks. There’s always an option to switch to the paid plans.

Sales 130

Sales Inventory Management Analytics Automation 130

31 West

MAY 4, 2024

Common tools in Sales Cloud include sales forecasting, lead management, and workflow automation. Analytics Cloud : This AI-powered product allows you to gather insights into your business operations. Reporting and Analytics : The free reporting tool provides sufficient data about your key business metrics.

Software 130

Software Supply Chain Management Sales Out-Tasking 130

31 West

AUGUST 24, 2024

Automated Workflow Management Modern CRM systems offer powerful workflow automation capabilities that can streamline the complaint handling process: Ticket creation and assignment : Complaints can be automatically converted into tickets and assigned to the appropriate department or individual for resolution.

Analytics 130

Analytics Customer Service Automation Management 130

31 West

JULY 19, 2024

The Salesforce Sales Cloud module automates the sales process and assists companies in closing more deals. Lightning Service Console It’s a configurable dashboard where support agents can easily access customer data, analytics, and other crucial information.

Service 130

Service Customer Service Sales Out-Tasking 130

IBM Services

FEBRUARY 28, 2024

Here are four smart technologies modernizing strategic sourcing processes today: Automation Business process automation (also considered a type of business process outsourcing ) is pervasive across industries, minimizing manual tasks in accounting, human resources, IT and more. Blockchain Information is an invaluable business asset.

Sourcing 102

Sourcing Supply Chain Management Strategic Sourcing Automation 102

31 West

JULY 22, 2024

One effective solution that has gained traction is the implementation of advanced technologies like Bluedot AI, which can improve customer service through chatbots and automated support systems, recording and summarizing interactions for subsequent analysis. Key Strategies for Enhancing E-commerce Customer Service 1.

E-Commerce 130

E-Commerce Customer Service Service Automation 130

31 West

APRIL 16, 2024

Use Automation The initial cost of investing in customer service technology could be high. Establishing a data center for college data and using analytics for insights. The use of technology allows you to implement automation in customer service. Automation avails customer support on a 24/7 cycle.

Customer Service 130

Customer Service Service Call Center Customer Support 130

31 West

APRIL 16, 2024

Implement Centralized Management Software Centralized management software acts as the command center for IT support, offering a host of cost-saving advantages: Streamlined Processes – Automating routine tasks reduces manual errors and frees up valuable time. Comprehensive vendor contracts offer bundled services and price stability.

Software 130

Software Labor Costs Out-Tasking Outsourcing 130

31 West

JANUARY 23, 2023

The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. Instead, they are looking for a robust and more comprehensive solution that can simplify technical operations and automate hectic manual tasks. What is ZenDesk?

Out-Tasking 130

Out-Tasking Automation Software Right-Sizing 130

31 West

JANUARY 3, 2023

It enhances regular work with more automation resulting in the efficient delivery of services. It enhances your IT service efficiency above 20% with organized AI functionalities that automate regular work. So, it focuses on continuous improvement of the existing system through automation and AI.

Analytics 130

Analytics Automation Outsourcing Collaborations 130

31 West

JUNE 1, 2024

With multiple integrations, advanced sales functionalities, built-in reporting & analytics, and an exceptional ticketing module, Zendesk is a top choice for SMBs and large-scale organizations. Both feature unified dashboards, reporting tools, several integrations, and other features that automate the mundane tasks for your team.

Sales 130

Sales Customer Service Analytics Software 130

31 West

JANUARY 25, 2023

These applications are engineered to automate complex ITSM operations and simplify all kinds of technical jobs. Datto’s AutoTask is another service desk software that automates all technical operations and provides a consolidated view of all assets, IT tasks, user issues, and recent requests on a single dashboard. What is AutoTask?

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

IBM Services

APRIL 18, 2023

Increased automation: ISO 20022 provides a more structured way of exchanging payment data, enabling greater automation and reducing the need for manual intervention, all of which help reduce errors and improve overall payment processing efficiency. These can help to increase customer satisfaction and loyalty.

Banking 114

Banking Analytics Risk Management Risk Management 114

31 West

JULY 25, 2023

Efficient Communication: Communicate with customers efficiently by integrating automated emails for updates or promotional offers directly from your CRM. Data-driven Decisions: Use analytics provided by the software to make informed marketing decisions based on trends identified in customer behavior.

Management 130

Management E-Commerce Sales Automation 130

Paysquare

NOVEMBER 21, 2024

Automated accounting provides a future solution in the utilization of technology to run financial operations with accuracy, availing resources and contributing to productivity in general. A Deloitte Report on Financial Automation reveals that businesses waste 30% of their time in manual financial processes.

Accounting 52

Accounting Automation Finance Data Entry 52

31 West

JULY 25, 2024

Help desks, however, make them a whole lot more automated and smoother for the customer. Automation: One of the best parts of technological advances is most certainly the art of automation. The automation covers status updating, ticket routing, and sorting of tickets – leaving your agents the time for all their complex tasks.

Customer Support 130

Customer Support Customer Service Service Right-Sizing 130

31 West

JANUARY 12, 2023

Similarly, banks have had to become prominent in the data and analytics field as customers now expect that organizations will use their information to personalize their experience and proffer distinct solutions. Automation processes are likewise playing crucial roles in core banking operations.

Banking 130

Banking Finance Automation Human Resources 130

31 West

NOVEMBER 23, 2023

With its capacity to automate complex tasks and analyze vast amounts of data, AI opens numerous possibilities for providers, including: Automated Customer Service: By implementing chatbots and platforms like Zendesk , providers can offer 24/7 customer support.

Outsourcing 130

Outsourcing Service IT Outsourcing Analytics 130

Groove Technology

NOVEMBER 15, 2024

Enterprise Software Dominates Demand: 7% of outsourced software projects focus on enterprise applications, such as ERP systems, data analytics, and CRM platforms, according to software development statistics from the overall software market. platform independence, automation, and enhanced security.

Software 100

Software Outsourcing Cybersecurity E-Commerce 100

Offshore India Data Entry

MAY 21, 2024

This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. With the rise of AI and automation, companies are now seeking more than just cost savings from their BPO providers.

BPO 105

BPO Offshoring Data Entry Business Process Outsourcing 105

Groove Technology

NOVEMBER 24, 2023

The Impact of Artificial Intelligence and Automation The Role of AI in IT Outsourcing Artificial intelligence (AI) has been making waves in the technology industry, and its impact on IT outsourcing is undeniable. This data can be used to predict when maintenance is required, reducing downtime and improving efficiency.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

The Impact of Artificial Intelligence and Automation The Role of AI in IT Outsourcing Artificial intelligence (AI) has been making waves in the technology industry, and its impact on IT outsourcing is undeniable. This data can be used to predict when maintenance is required, reducing downtime and improving efficiency.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

The Impact of Artificial Intelligence and Automation The Role of AI in IT Outsourcing Artificial intelligence (AI) has been making waves in the technology industry, and its impact on IT outsourcing is undeniable. This data can be used to predict when maintenance is required, reducing downtime and improving efficiency.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

The Hackett Group

SEPTEMBER 10, 2024

Offering insights for buyers and vendors, the report draws on extensive interviews and 18 criteria to evaluate 21 AI-enabled providers, including S2P suites, CLM specialists, document automation specialists, and legal information solution suites.

Software 116

Software Management Advisory Risk Management 116

31 West

FEBRUARY 16, 2023

It includes storage, software, servers, databases, network, analytics, and intelligence. Cloud technologies include artificial intelligence, machine learning, edge computing, virtual desktops, automation, SASE, and disaster recovery. One of the primary motivations behind this trend is AI-powered data analytics.

Flexibility 130

Flexibility Analytics Outsourcing Automation 130