Everest Group

MARCH 23, 2023

They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including retirement of legacy platforms, cloud migration, and process automation.

Marketing 217

Marketing Robotics Process Automation Service Insurance 217

Automation Anywhere

DECEMBER 14, 2020

Healthcare’s digital transformation includes multiple potential applications of automation. Attended automation The healthcare workforce is a unique population. Due to recent events, healthcare organizations are expanding their use of automation, a fundamental tool for digital transformation, to encompass vertical applications.

Healthcare 98

Healthcare Automation Robotics Process Automation Regulations 98

Premier BPO

JUNE 7, 2024

Outsourcing providers have also been impacted by such changes, with 59% 1 of Global Business Services looking to automate their processes with technological advancements like cloud and AI. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Premier BPO

JULY 12, 2024

Furthermore, automating tasks such as appointment reminders and insurance verification minimizes errors and streamlines processes. The other big challenge is ensuring patient data security and meeting all the data privacy regulations by implementing stringent security measures.

Healthcare 246

Healthcare Efficiency BPO Insurance 246

IBM Services

SEPTEMBER 14, 2023

These requirements create a technical challenge for enterprises—especially in regulated industries (e.g., Use the article as a guide to evaluate and determine the best options and connectivity offerings that fit your use case: Why are regulated workload components spread across multiple clouds?

Regulations 75

Regulations Insurance Administrative Banking 75

Groove Technology

DECEMBER 16, 2024

Furthermore, the article delves into emerging trends in agile software outsourcing, including automation, distributed teams, and hybrid outsourcing models. finance, healthcare), ensure the outsourcing partner complies with necessary regulations like GDPR, HIPAA, or PCI-DSS.

Software 100

Software Outsourcing Collaborations Flexibility 100

Premier BPO

JUNE 14, 2024

Data security should be a top priority as the partner should have robust security protocols and follow necessary regulations regarding its service area. Technological tools that include AI-powered analytics, cognitive technology, automation, and process excellence. million in 2023, a 15% increase over the last three years 3.

Outsourcing 246

Outsourcing BPO Co-Sourcing Streamline Operations 246

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. While multiple drivers beyond labor shortages are pushing providers to outsource, a few factors stand out.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

AUGUST 14, 2024

Regulatory compliance – With stricter regulations, the due diligence required before making investments has become more complex and thorough. Data analytics, artificial intelligence (AI), and machine learning are enhancing deal sourcing, portfolio management, and risk assessment.

Collaborations 162

Collaborations Advisory Regulations Marketing 162

Everest Group

SEPTEMBER 9, 2024

Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions. Enterprises leverage AI and Machine Learning (ML) for predictive analytics, automated trading, and personalized financial advice.

Marketing 130

Marketing Service Cybersecurity Banking 130

Everest Group

JULY 4, 2024

With increasing customer preferences for environmentally friendly products and evolving government regulations, retail and consumer packaged goods (RCPG) enterprises are being compelled to embrace sustainable practices. These systems enhance operational efficiency by automating data collection and reporting processes.

Retail 147

Retail Inventory Management Analytics Sourcing 147

Everest Group

MAY 24, 2023

Insurance intermediaries have an exciting future ahead if they can successfully adopt Artificial Intelligence (AI), mobile apps, big data, and analytics to better understand their customers and provide personalized products. Partnering with service providers will help insurers overcome barriers and improve efficiencies. Read on to learn more.

Insurance 130

Insurance Risk Management Risk Management Analytics 130

IBM Services

MARCH 22, 2023

Accelerate your analytics transformation journey with IBM data management solutions The opportunity to work with many clients on their analytics journey inspires us to achieve even greater heights with our solutions.

Analytics 69

Analytics Management Government Reduced Costs 69

31 West

MAY 23, 2024

Digitization is all about creating a workspace where you can automate most of your mundane management operations. Salesforce Products Salesforce is a top choice for organizations that want customer management, sales, and marketing automation in one place. It creates and automates marketing campaigns, increasing your outreach.

E-Commerce 130

E-Commerce Sales Analytics Automation 130

Automation Anywhere

JUNE 23, 2022

And now, we’re going to add two more to the list to help relieve all the complexity: Robotic Process Automation (RPA) and artificial intelligence (AI)—or, when combined, become one: intelligent automation. Why automation is needed The number and force of cyberattacks long ago overwhelmed the ability of a human solution.

Cybersecurity 72

Cybersecurity Automation Robotics Process Automation Banking 72

Perficient Digital Transformation

SEPTEMBER 27, 2021

We led a multi-vendor assessment with stakeholders and integrated Coveo with Sitecore , streamlining search configuration, machine learning, and advanced analytics capabilities. Marketo enables scalable, complex marketing automation campaigns. ?. Secure Marketing Automation. The solution increased click-thru rates by 7%.

Healthcare 119

Healthcare Insurance Analytics Automation 119

Everest Group

OCTOBER 2, 2023

The potential uncertainties with the implementation of the Inflation Regulation Act (IRA) and the rise in federal interest rates to curb inflation, compounded by an ongoing war resulting in the shifting of clinical trials from Russia and Ukraine, have forced enterprises to rethink their strategies.

Business Process Outsourcing 147

Business Process Outsourcing Manufacturing Healthcare Regulations 147

Perficient Digital Transformation

JANUARY 27, 2023

One of the key components of DevSecOps is the use of tools to automate security testing and deployment. DevSecOps tools help automate as many security processes as possible and closely integrate security with the CI/CD pipeline.

Software 111

Software Automation Sourcing Regulations 111

Premier BPO

MAY 16, 2023

Some highlights from collective event sessions included: The need for technology and automation in call centers is still prevalent. The expo highlighted the latest advancements in contact center technology, including AI, chatbots, speech analytics, omnichannel solutions, and cloud-based platforms.

Co-Sourcing 130

Co-Sourcing BPO Call Center Customer Support 130

IBM Services

APRIL 6, 2023

Organizations sourcing, screening, interviewing, hiring or promoting individuals in New York City are required to conduct yearly bias audits on automated employment decision-making tools as per New York City Local Law 144 , which was enacted in December 2021. and other states are also proposing algorithmic HR regulations.

Regulations 57

Regulations Government Automation Analytics 57

Everest Group

MARCH 17, 2023

Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Perficient Digital Transformation

MARCH 6, 2024

The requirement to potentially depart from using Google Analytics is a major disrupter to how teams have been operating for years. However, full adherence to HHS guidance and HIPAA regulations is non-negotiable, so in light of recent guidance, change is completely warranted. So, what’s the problem? What do we mean by that?

Healthcare 122

Healthcare Marketing Analytics Regulations 122

Amzur

SEPTEMBER 10, 2024

Natural language processing, predictive analytics, data integration. Cost management, performance monitoring, automation. Automated IT Operations UiPath Robotic Process Automation (RPA), AI-driven workflows, task automation. AI-driven CRM, predictive analytics, personalized recommendations.

Robotics Process Automation 104

Robotics Process Automation Cybersecurity Analytics Government 104

Planergy Software

MARCH 24, 2025

Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. The software helps with: Financial Management The software uses detailed tracking and automated processes to ensure that every dollar received and spent is accounted for accurately. What's PLANERGY?

Accounting 52

Accounting Software Payroll Administrative 52

Redial

OCTOBER 5, 2023

Challenges in 2023 and Beyond For Financial Companies Regulatory Compliance Financial regulations continue to evolve, becoming more complex and stringent. Personalization : Use data analytics and operations analysts to personalize customer interactions, offering tailored solutions and recommendations.

Cybersecurity 130

Cybersecurity Banking Regulations Collaborations 130

Paysquare

SEPTEMBER 2, 2024

Payroll Automation What is Payroll Automation? This clearly shows how important it is for businesses to automate their payroll services. This reveals the significance of automation in payroll management services for all businesses. Payroll automation can simplify and manage employee payments for your business.

Payroll 52

Payroll Automation Regulations Data Entry 52

31 West

NOVEMBER 23, 2023

With its capacity to automate complex tasks and analyze vast amounts of data, AI opens numerous possibilities for providers, including: Automated Customer Service: By implementing chatbots and platforms like Zendesk , providers can offer 24/7 customer support.

Outsourcing 130

Outsourcing Service IT Outsourcing Analytics 130

Paysquare

SEPTEMBER 16, 2024

Efficient payroll management systems today integrate automated calculations, tax filing, and employee self-service portals, ensuring accuracy, security, and flexibility. These systems empower businesses with real-time analytics and seamless integration which enhances operational efficiency and compliance.

Payroll 52

Payroll Automation Regulations Administrative 52

Everest Group

AUGUST 25, 2023

Our survey of procurement professionals found the technology holds great potential to transform spend analytics and cost optimization while increasing efficiency and saving time. The survey revealed that the majority of respondents believe that GAI will have the greatest impact on spend analytics and cost optimization.

Analytics 130

Analytics Sourcing Out-Tasking Efficiency 130

Everest Group

NOVEMBER 10, 2022

The General Data Protection Regulation (GDPR) in Europe and other similar regulations are impacting consumer data collection and processing. In addition, 71% of countries have data protection and privacy regulations and 9% have draft legislations, according to the United Nations Conference on Trade and Development (UNCTAD.).

Regulations 130

Regulations Marketing Analytics Management 130

Magellan Solutions

JULY 10, 2023

Artificial Intelligence (AI) can revolutionize automation for business optimization. By implementing intelligent automation, you can develop a transformative approach applicable to your processes. The application of AI in businesses is not all about work automation. Are you planning to expand your business ?

Automation 75

Automation Outsourcing Inventory Management Data Entry 75

Everest Group

JUNE 28, 2023

Cost effective and pay-as-you consume model through DaaS or VDI Embracing Banking 4.0 approach and seamlessly launch related businesses and products?

Banking 130

Banking Cybersecurity Insurance Analytics 130

IBM Services

SEPTEMBER 15, 2023

Globally, there has been an uptick of landmark regulations forcing companies to address sustainability issues like climate change, and to disclose the work they are doing to address these issues. For example, the regulated disclosures could be anything from estimates around Scope 3 emissions, to investor-grade data.

Regulations 77

Regulations Analytics Government Automation 77

Amzur

JULY 9, 2024

Imagine a world where repetitive tasks are automated, freeing your team to focus on strategic initiatives. By leveraging AI for predictive analytics and automated task management, NetSuite enhances project visibility and efficiency. That’s why they’re continuously adding powerful AI capabilities to their platform.

Software 104

Software Analytics Automation Cybersecurity 104

31 West

OCTOBER 2, 2023

Enhanced Security Measures : The ITSM platform was fortified with stringent security measures to ensure compliance with pharmaceutical regulations and protect sensitive data. Their ITSM was underutilized. Our team identified areas of increased usage of the ITSM tools to reduce tickets and improve overall IT efficiency.

Pharmaceuticals 130

Pharmaceuticals Service Manufacturing Research 130

Everest Group

SEPTEMBER 18, 2024

This is a dynamic industry, and the Senior Analyst is expected to track market developments in the insurance industry in-line with evolving regulations, emerging technologies, and advancements in the technology provider landscape.

Insurance 100

Insurance Advisory Research Right-Sizing 100

Amzur

AUGUST 27, 2024

AI then boosts these apps by automating tasks, making predictions, and offering smart guidance. By automating data capture and reducing manual errors, data quality is significantly improved. Streamlining Regulatory Compliance Clinical trials are subject to stringent regulations.

Healthcare 103

Healthcare Automation Pharmaceuticals Reduced Costs 103