Everest Group

OCTOBER 12, 2023

Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages.

Robotics Process Automation 182

Robotics Process Automation Automation Payroll Healthcare 182

31 West

MAY 4, 2024

That’s what high-quality, scalable, and robust Customer Relationship Management (CRM) software does for your business. Common tools in Sales Cloud include sales forecasting, lead management, and workflow automation. Analytics Cloud : This AI-powered product allows you to gather insights into your business operations.

Software 130

Software Supply Chain Management Sales Out-Tasking 130

Groove Technology

AUGUST 1, 2022

Whether you own a transportation company or provide other services, logistics software development is critical for managing inventory and keeping the supply chain running smoothly, from warehouse management to shipping. Adoption of logistics software streamlines operations and eliminates process headaches. Order Management.

Software 130

Software Supply Chain Management Automation Manufacturing 130

Automation Anywhere

JUNE 1, 2022

All this can be attributed to drivers of development, such as the rise of ubiquitous computing, extensive use of the internet protocol (IP), continued advancement of data analytics, and more. The advantages of automation in IoT Automation offers many advantages to your business processes using IoT.

Automation 145

Automation Manufacturing Retail Efficiency 145

McKinsey & Company

MARCH 29, 2023

As CIOs report shifts in software spending, investors may want to refocus their efforts on growing opportunities in cybersecurity, data and analytics, and automation.

Software 124

Software Cybersecurity Analytics Automation 124

Planergy Software

MARCH 24, 2025

Modern Spend Management and Accounts Payable software. Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. Accounting software is a vital tool that helps institutions streamline financial management , maintain regulatory compliance, and improve accountability. What's PLANERGY?

Accounting 52

Accounting Software Payroll Administrative 52

31 West

JULY 1, 2022

A Managed Service Provider (MSPs) uses RMM software to remotely monitor clients’ networks, endpoints, and devices. It allows them to update software and security protocols sitting far far away. But all the RMM software doesn’t provide all that you need. Features to look for in RMM Software.

Software 130

Software Automation Out-Tasking Right-Sizing 130

Everest Group

FEBRUARY 10, 2022

Structured and semi-structured data can be automated using Robotic Process Automation, whereas unstructured data can be automated using Artificial Intelligence. Intelligent Document Processing is defined by Everest Group as a software product or solution that captures data from documents (e.g.,

Robotics Process Automation 130

Robotics Process Automation Automation Analytics Software 130

Groove Technology

OCTOBER 14, 2024

Software testing outsourcing is the practice of outsourcing software testing services to specialized companies. This is an increasingly popular trend in the software industry, helping businesses optimize processes and reduce costs. How to choose the right software testing outsourcing company? Agile, DevOps).

Software 130

Software Outsourcing Service E-Commerce 130

Perficient Digital Transformation

JULY 14, 2022

Robotic Process Automation (RPA). Robotics is nothing but computers that imitate human actions, the process is a series of steps which mainly lead to some meaningful task, Automation means any task which is done without human intervention is known to be automated. Excel Automation. Blue Prism. Components of Blue Prism.

Robotics Process Automation 121

Robotics Process Automation Automation Data Entry Software 121

Everest Group

NOVEMBER 15, 2022

Top Robotic Process Automation (RPA) – Technology Providers The post-pandemic era is repeatedly stress-testing organizations’ abilities to adapt to a volatile world through rising inflation, an economic slowdown, geopolitical tensions, supply chain disruptions, and talent shortages. Our Thinking. Learn More. Learn More.

Robotics Process Automation 130

Robotics Process Automation Automation Order Management Healthcare 130

31 West

OCTOBER 7, 2022

In a nutshell, these companies use help desk software to provide excellent customer support and manage and streamline processes. But what is help desk software? What if you decide to integrate help desk software for your business? What is Help Desk Software? Type of Help Desk Software? What is Help Desk Software?

Software 130

Software Customer Support Operational Costs Flexibility 130

Metasource

MARCH 6, 2025

Secure document management software that automates HR workflows. How Automated Document Management Simplifies HR Compliance Manual document management has long been a source of inefficiency and risk for HR teams. Now, HR document best practices include automation tools to transform workflows and compliance management.

Automation 52

Automation Management Human Resources Right-Sizing 52

Perficient Digital Transformation

JULY 12, 2022

Our comprehensive approach combines qualitative and quantitative research with data and analytics to understand, track and measure actual customer behavior. Data & Analytics – Capture data and activity across multiple channels. Data & Analytics. Research-Based Insights. Continuous Optimization.

Analytics 112

Analytics Research Out-Tasking Design 112

Groove Technology

SEPTEMBER 27, 2024

Outsourcing software development has emerged as a powerful strategy for businesses seeking to enhance efficiency and innovation. This article delves deep into these critical areas, offering 10 actionable practices for businesses either contemplating or currently engaged in software development outsourcing.

Software 130

Software Outsourcing Offshoring Right-Sizing 130

Amzur

JULY 9, 2024

However, their ability to innovate can be hampered by two significant challenges: a growing volume of repetitive tasks, such as user provisioning and software updates, and the ever-increasing amount of data they manage. Imagine a world where repetitive tasks are automated, freeing your team to focus on strategic initiatives.

Software 104

Software Analytics Automation Cybersecurity 104

Groove Technology

SEPTEMBER 26, 2024

Offshore software development involves partnering with development teams located in different countries, often with the dual objectives of reducing costs and accessing a diverse talent pool. This comprehensive guide aims to navigate you through the intricate selection process and introduce 11 leading offshore software development companies.

Offshoring 130

Offshoring Software Outsourcing Right-Sizing 130

The Hackett Group

SEPTEMBER 10, 2024

Offering insights for buyers and vendors, the report draws on extensive interviews and 18 criteria to evaluate 21 AI-enabled providers, including S2P suites, CLM specialists, document automation specialists, and legal information solution suites.

Software 116

Software Management Advisory Risk Management 116

Groove Technology

SEPTEMBER 26, 2024

Many businesses today, from SMEs to large enterprises, are under increasing pressure to deliver innovative software solutions that meet market demands and customer expectations. Software development is key to business success, but managing this process internally often comes with significant challenges in terms of cost, time, and resources.

Software 130

Software Outsourcing E-Commerce Reduced Overhead 130

Automation Anywhere

AUGUST 3, 2021

Robotic Process Automation (RPA) is not a question of taking a manual process and automating it, step by step—although that is what many businesses do. Of course, streamlining processes won’t happen just because you create a software robot (“bot”). Businesses themselves say they want this.

Automation 109

Automation Robotics Process Automation Efficiency Collaborations 109

SEBPO

FEBRUARY 13, 2023

I really appreciate all your help and for always thinking out of the box.” – Senior Project Manager Case Study How a Software Provider Used Outsourcing for Product Development + Testing A software solutions company with a diverse, multi-million dollar customer base needed help, fast.

Software 98

Software Outsourcing Out-Tasking Automation 98

Premier BPO

JUNE 7, 2024

Outsourcing providers have also been impacted by such changes, with 59% 1 of Global Business Services looking to automate their processes with technological advancements like cloud and AI. They can expand their capabilities with IT services encompassing everything from help desk support to software development and cloud migration.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Groove Technology

SEPTEMBER 26, 2024

Companies often seek to enhance their technological capabilities through custom software solutions to achieve this. However, in-house software development can be time-consuming, resource-heavy, and costly, so outsourcing software development has become a strategic move for many organizations, particularly SMEs and large enterprises.

Software 130

Software Outsourcing E-Commerce Right-Sizing 130

IBM Services

SEPTEMBER 19, 2023

Though you may encounter the terms “data science” and “data analytics” being used interchangeably in conversations or online, they refer to two distinctly different concepts. Data science is an area of expertise that combines many disciplines such as mathematics, computer science, software engineering and statistics.

Analytics 81

Analytics Out-Tasking Engineering Healthcare 81

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 98

Automation Healthcare Robotics Process Automation Retail 98

The Hackett Group

MARCH 29, 2023

Modern platforms offer improved cash flow management, better customer and employee experience, touchless capabilities and superior AI and analytics. Our global clients, which includes 93% of the Fortune 100, cited a gap in provider insight around the realization of value from specific software and service investments.

Software 98

Software Marketing Service Advisory 98

Automation Anywhere

DECEMBER 23, 2021

To help resolve the crisis, many businesses across industries are turning to intelligent automation to get goods moving again to enterprises, stores, and shopping sites. How intelligent automation can help Solutions for the crisis have included utilizing self-driving trucks to solve the driver shortage, moving supply chains back to the U.S.

Automation 101

Automation Robotics Process Automation Out-Tasking Manufacturing 101

Everest Group

AUGUST 5, 2024

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 162

Sales Analytics Collaborations Marketing 162

Unosquare

NOVEMBER 21, 2023

Product design plays a pivotal role in software development. We’ve written this post for those looking to form a robust software product design team or to understand the intricacies of the design process in software development. Ensuring that the software is accessible to all users. Reducing cognitive load.

Design 98

Design Software Research Collaborations 98

Everest Group

OCTOBER 4, 2022

At the core of those enormous investments and efforts was building software-defined operating platforms, which put companies on a trajectory to fundamentally change how they operate their business. However, studies show many companies (70%) failed or underperformed against their digital transformation objectives. Read on in Forbes.

Software 130

Software Management Analytics Automation 130

31 West

APRIL 16, 2024

Implement Centralized Management Software Centralized management software acts as the command center for IT support, offering a host of cost-saving advantages: Streamlined Processes – Automating routine tasks reduces manual errors and frees up valuable time.

Software 130

Software Out-Tasking Labor Costs Outsourcing 130

Groove Technology

SEPTEMBER 26, 2024

For SMEs with 50-200 employees or large enterprises with over 200, developing high-quality in-house software can be resource-intensive and time-consuming. As a result, many companies are outsourcing to meet their software development needs efficiently and cost-effectively. Why Choose Vietnam for Software Development Outsourcing?

Software 100

Software Outsourcing E-Commerce Right-Sizing 100

31 West

MARCH 31, 2024

Designed to improve your customer experience, Zendesk has grown into a full-fledged customer relationship management software featuring robust collaboration, multi-channel communication, integration, and ticketing system (to name a few) solutions to enhance your user journey with your business. Let’s take a look.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

31 West

JUNE 11, 2024

The software developer believes that customer dissatisfaction is caused by delayed service and lack of proper support. Its key features include automation, especially in workflow and customer management. It’s a scalable and full-featured software. The centralized ticket management system supports excellent automation features.

Analytics 130

Analytics Automation Customer Support Customer Service 130

Invedus

JUNE 2, 2023

Amidst all this, an important factor is that every property manager should know how to manage accounting through the best software in the market. The best property management accounting software should be the one that offers key features of accounting. Real estate accounting software 1. It was created in 2012.

Accounting 98

Accounting Software Finance Payroll 98

31 West

JANUARY 23, 2023

The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. The software can be deployed on the cloud or your premises. ZenDesk help desk software is just that. Their purpose is to make day-to-day management easier.

Out-Tasking 130

Out-Tasking Software Automation Right-Sizing 130

31 West

MAY 23, 2024

Digitization is all about creating a workspace where you can automate most of your mundane management operations. This all-in-one CRM software has become a game-changer in the industry. A Brief Overview of Salesforce Salesforce is a feature-rich, cloud-based CRM software that works for businesses of all sizes and types.

E-Commerce 130

E-Commerce Sales Analytics Automation 130