Everest Group

AUGUST 5, 2024

This blog is the first in a series that will highlight tech providers and how integrated tech solutions can empower enterprises to meet CX challenges and seamlessly connect various tools for improved productivity and data flow. We plan to cover some of them in our series of blogs, starting with Salesforce, which is in the spotlight today.

Sales 130

Sales Analytics Collaborations Marketing 130

Everest Group

SEPTEMBER 27, 2023

Cisco’s purchase of Splunk clearly indicates that the convergence of IT operations and data analytics is a priority in today’s digital business landscape. Cisco’s acquisition of Splunk is a clear signal that the integration of IT operations and data analytics is a priority in today’s digital business landscape.

Cybersecurity 173

Cybersecurity Analytics Right-Sizing Collaborations 173

Everest Group

NOVEMBER 30, 2023

In this blog, we bring you insights from Everest Group’s sustainability analysts on their hopes and expectations for this crucial global event. Additionally, data-driven insights derived from advanced analytics not only optimize resource allocation but also inform strategic decision-making for long-term sustainability.

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

Everest Group

JANUARY 11, 2022

Design has seized the spotlight in the software development lifecycle, making this an exciting time for enterprises to choose modern tools that spark cross-functional collaboration and creativity to create human-centric products. Functional analytics plugins enable the use of pre-built data and designs in current projects.

Design 130

Design Collaborations Analytics Software 130

Everest Group

DECEMBER 11, 2023

Our Everest Group team is pleased to share their analysis of positive developments from the first two days of COP28, with a specific focus on the global technology and tech services industries, in this blog. pipelines, gas meters), using satellite monitoring, analytics, and AI.

Regulations 162

Regulations Collaborations Accounting Analytics 162

Everest Group

DECEMBER 5, 2023

In this blog, we will delve into the pressing talent-related issues faced by sustainability service providers and explore the innovative ways they are addressing these deficiencies through avenues like strategic hiring, acqui-hiring, and upskilling. These courses can be aimed at executive leadership, normal workforce, or both.

Service 162

Service Co-Sourcing Impact Sourcing Collaborations 162

31 West

NOVEMBER 23, 2023

In the rapidly evolving landscape of education, collaborative learning has become increasingly important. With the integration of digital tools like Office 365, the possibilities for enhancing this collaboration have grown exponentially. Its cloud-based nature allows for seamless collaboration, communication, and document management.

Collaborations 130

Collaborations Co-Sourcing Administrative Automation 130

Everest Group

AUGUST 9, 2024

Emphasizing streamlined processes, advanced data analytics, and expanded global solutions, Kufri is set to enhance the competitive edge of insurers worldwide. This release emphasizes process efficiency, accelerated time to market, and enhanced data analytics capabilities, all while expanding Guidewire’s reach beyond North America.

Insurance 162

Insurance Marketing Analytics Efficiency 162

Everest Group

JULY 3, 2024

To overcome these challenges and transform their supply chains into agile, resilient networks, organizations must seek integrated, holistic solutions that foster collaboration and seamless operation across all functions and stakeholders.

Supply Chain Management 162

Supply Chain Management Inventory Management Sales Order Management 162

Groove Technology

FEBRUARY 4, 2025

Their integration into the team helps to reduce administrative burdens, enhance collaboration, and enable companies to concentrate on their core business functions without the distractions of software development challenges. Dedicated developers provide numerous benefits, including cost savings, scalability, and access to niche expertise.

Software 130

Software Right-Sizing Collaborations Administrative 130

Groove Technology

FEBRUARY 4, 2025

Leveraging diverse expertise can drive innovation through cross-cultural Collaboration, fostering unique ideas that enhance problem-solving. Remote team collaboration is key, and the adoption of project management tools and asynchronous communication methods is essential for effective coordination.

Software 130

Software E-Commerce Outsourcing Reduced Overhead 130

Everest Group

NOVEMBER 23, 2023

Learn the key questions stakeholders should ask when evaluating their AWS cloud strategy in this blog. With offerings such as Amazon Aurora, DynamoDB, and RedShift, AWS dominates enterprise adoption trends for cloud-native data platforms and data analytics.

Government 147

Government Analytics Research Service 147

Everest Group

JUNE 24, 2024

GAIA (Gen AI Accelerator) was launched in 2023 in collaboration with SDAIA, National Technology Development Program (NTDP), and New Native (a global AI platform). Learn more about AI and gen AI in the blog, Agentic AI – Exploring its Enterprise Potential , to learn about agentic AI, the next frontier in AI-based automation.

Government 147

Government Manufacturing Marketing Service 147

Everest Group

SEPTEMBER 19, 2024

In this blog, we explore how these cutting-edge AI engines are transforming business operations. Human-AI collaboration: enhancing, not replacing Contrary to dystopian predictions, AI isn’t here to replace human agents—it’s here to supercharge them. Reach out to discuss this topic in depth.

Engineering 130

Engineering Supply Chain Management Out-Tasking Inventory Management 130

Everest Group

JANUARY 16, 2024

The summit aims to catalyze actionable solutions that transcend borders and industries, placing businesses at the forefront of global collaboration. The technology sector, with its expertise in cybersecurity and collaborative technologies, has a unique role to play.

Cybersecurity 162

Cybersecurity Impact Sourcing Jobbing Collaborations 162

Everest Group

AUGUST 25, 2023

Our survey of procurement professionals found the technology holds great potential to transform spend analytics and cost optimization while increasing efficiency and saving time. The survey revealed that the majority of respondents believe that GAI will have the greatest impact on spend analytics and cost optimization.

Analytics 130

Analytics Sourcing Out-Tasking Efficiency 130

Everest Group

DECEMBER 15, 2023

The rapid advancement of technology has created a surge in demand for skilled professionals with expertise in emerging technologies such as artificial intelligence (AI), cybersecurity, cloud computing, and data analytics. As the pace of technology continues to accelerate, talent is going to be a critical differentiator for providers.

Marketing 173

Marketing Cybersecurity Analytics Service 173

Everest Group

DECEMBER 26, 2024

Job overview This role is part of the Commercial and Solution Analytics (CSA)practice, which assists buyers and service providers make informed decisions about costs, pricing or solutioning in outsourcing arrangements. For more information, visit www.everestgrp.com.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

Everest Group

SEPTEMBER 30, 2024

These include research and development (R&D), product development, digital transformation initiatives, data analytics, and even end-to-end supply chain management. However, there is now a marked shift towards greater collaboration with providers throughout the GCC lifecycle, including the setup phase.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

MAY 11, 2023

As we covered in our last blog, healthcare payers , particularly commercially-focused enterprises, have to brace for the impending economic downturn. Providers should strategically focus on improving awareness of overlapping needs for better relationship management, segmentation, marketing, analytics, product innovation, and engagement.

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

Everest Group

SEPTEMBER 30, 2024

Incorporating AI into these processes can enhance predictive analytics and optimize testing protocols, significantly reducing time and costs. Incorporating IoT solutions for instance, can provide real-time data analytics for monitoring production lines, allowing for proactive adjustments and maintenance.

Outsourcing 130

Outsourcing Service Engineering Manufacturing 130

Everest Group

NOVEMBER 17, 2022

In this blog, we share some of our key takeaways from the event organized by the Cellular Operators Association of India (COAI) and India’s Department of Telecommunications (DoT). 1-4 in Pragati Maidan in New Delhi.

Retail 130

Retail Software Collaborations Manufacturing 130

Everest Group

FEBRUARY 21, 2022

Our recent study on data and analytics maturity in GBS revealed that best-in-class GBS organizations that leverage data deliver more than one and a half times the strategic impact in such key areas as improved employee and customer satisfaction, revenue growth, and reduced fraud risk compared to their peers. Data is a powerful force.

Banking 130

Banking Analytics Finance Engineering 130

Everest Group

JUNE 28, 2023

In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues. Desktop Infrastructure Transformation (DIT) has emerged as an attractive solution to combat these market disruptions because of its ability to optimize costs, empower users, and enhance IT efficiency. Contact us directly to discuss this topic further.

Banking 130

Banking Cybersecurity Insurance Analytics 130

Everest Group

JULY 7, 2023

This blog will explore how the insurance industry is driving the sustainable change through technological investments, product innovation, business processes, and disclosures.

Insurance 130

Insurance Government Analytics Risk Management 130

Premier BPO

MARCH 6, 2025

However, automation alone isnt enoughbusinesses need AI that works collaboratively with human expertise. Takeaway : Use AI-powered analytics to anticipate customer needs and create tailored solutions. Salesforces Agentforce and ServiceNows AI Agent Orchestrator promise to automate workflows and improve decision-making.

Sales 130

Sales Automation Out-Tasking Customer Service 130

Everest Group

FEBRUARY 1, 2022

A major part of the growth was driven by Information, Communication, and Telecom (ICT) companies, primarily focused on establishing centers for Engineering Research and Development (ER&D) such as product development and electric mobility, and digital technologies like AI, IoT, and data analytics.

Service 130

Service Cybersecurity E-Commerce Nearshoring 130

The Hackett Group

DECEMBER 10, 2021

Industrialized Data & Analytics. Some have even spun off data and analytics as a business services function, headed by a chief data officer. They are also making major investments in developing and hiring staff with data science and analytics skills to extract and apply all potential value. Reap the Rewards.

Analytics 98

Analytics Government Automation Efficiency 98

V-Soft Consulting

JULY 9, 2024

That is why data analytics has become an indispensable tool, enabling organizations to derive actionable insights and maintain a competitive edge. Enter MuleSoft, a robust integration platform that, when paired with data analytics, offers a collaborative approach to unlocking enterprise insights.

Analytics 52

Analytics Collaborations Sourcing 52

Everest Group

JANUARY 17, 2024

Key trends gaining prominence include advances in fraud detection and prevention technologies, using sophisticated data analytics for claims validation, integrating AI to identify irregularities, and implementing predictive modeling to forecast potential risks.

Healthcare 173

Healthcare Collaborations Analytics Marketing 173

Groove Technology

JANUARY 15, 2025

They play a pivotal role in developing intelligent applications such as chatbots, recommendation systems, and predictive analytics. Use Cases : DL4J is suitable for various applications, including image recognition, natural language processing, and predictive analytics. Summarizing and analyzing textual data in real-time applications.

Automation 130

Automation Software Analytics E-Commerce 130

Everest Group

AUGUST 25, 2023

Storytelling is a powerful tool for establishing meaningful connections, fostering collaboration, and conveying brand essence. Discover the benefits, key factors for effective storytelling, and pitfalls to avoid in this blog. In this void, misunderstandings grew, and collaboration became few.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Groove Technology

DECEMBER 16, 2024

Improved Collaboration: Agile emphasizes close collaboration between developers, business stakeholders, and customers, ensuring that the product meets the right needs. Communication Tools: Check if they are comfortable using collaboration tools such as Slack, Zoom, Microsoft Teams, and project management tools like Jira.

Software 100

Software Outsourcing Collaborations Flexibility 100

Everest Group

FEBRUARY 27, 2024

Learn insights from our latest survey on enterprise readiness for gen AI adoption and how collaborating with providers can help overcome the major obstacles. By strategically partnering with third-party providers, enterprises can fully harness the potential of gen AI in customer experience management.

Management 162

Management Out-Tasking Outsourcing Efficiency 162

Everest Group

JULY 6, 2023

Learn about the benefits and components of composable platforms as well as the collaborative role ecosystem stakeholders can play to bring together the supply chain landscape in this blog. Real-time data analytics empower stakeholders to anticipate demand, optimize production schedules, and minimize waste.

Retail 130

Retail Supply Chain Management Inventory Management E-Commerce 130

Everest Group

MAY 24, 2023

Insurance intermediaries have an exciting future ahead if they can successfully adopt Artificial Intelligence (AI), mobile apps, big data, and analytics to better understand their customers and provide personalized products. Partnering with service providers will help insurers overcome barriers and improve efficiencies. Read on to learn more.

Insurance 130

Insurance Risk Management Risk Management Analytics 130

Premier BPO

JUNE 7, 2024

To underscore how an external partner well versed in Tech-related expertise can improve operational efficiency, resulting in significant cost savings, improved scalability, and exceptional customer service, we will demonstrate Premier BPO’s collaborative approach and customized solutions to help the client transform their Help Desk Services.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244