Everest Group

JANUARY 24, 2025

This blog explores regional trends, the role of leading technology providers, and publicly announced deals that exemplify these dynamics, read on to find out more. FNZs end-to-end platform simplifies compliance and enhances operational efficiency, while SEI focuses on scalable technology solutions, tailored to the UK market.

Advisory 130

Advisory Management Banking Government 130

Everest Group

DECEMBER 7, 2023

Note, this blog is part of Everest Group’s continued coverage of COP28. Navigating COP28: Insights On The Evolving Landscape Of Sustainability | Blog – Everest Group (everestgrp.com) COP28 marks a crucial moment for discussions on moving from fossil fuels to renewables.

Regulations 173

Regulations Efficiency Sourcing Marketing 173

Everest Group

AUGUST 9, 2024

Guidewire’s latest release, Kufri, showcases the company’s dedication to innovation, efficiency, and global reach in the insurance technology space. Emphasizing streamlined processes, advanced data analytics, and expanded global solutions, Kufri is set to enhance the competitive edge of insurers worldwide.

Insurance 162

Insurance Marketing Analytics Efficiency 162

Everest Group

APRIL 26, 2024

Discover the three emerging customer engagement layers in these platforms, the readiness of enterprises to adopt the latest solutions, and the factors to consider when selecting customer engagement technology in this blog. This shift has made it essential for enterprises to adopt an efficient channel management system.

Pharmaceuticals 162

Pharmaceuticals Analytics Sourcing Healthcare 162

Premier BPO

OCTOBER 1, 2024

A well-structured database management system helps one make sense of this data: it filters out the noise and extracts what is essential by ensuring that data is stored, accessed, and used efficiently. Organizations that effectively leverage database management can use data to drive decisions, innovation, and competitive advantage.

Management 240

Management BPO Co-Sourcing Government 240

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

MAY 22, 2024

In this blog, I will explain why, in answer to the question, “Are investors right to be nervous?” This has mainly been driven by nervousness in the market about how generative AI will impact the need for contact centers, especially in the way they are operated today, which is very reliant on vast numbers of people.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Everest Group

SEPTEMBER 27, 2023

Cisco’s purchase of Splunk clearly indicates that the convergence of IT operations and data analytics is a priority in today’s digital business landscape. Cisco’s acquisition of Splunk is a clear signal that the integration of IT operations and data analytics is a priority in today’s digital business landscape.

Cybersecurity 173

Cybersecurity Analytics Right-Sizing Collaborations 173

Groove Technology

JANUARY 15, 2025

They play a pivotal role in developing intelligent applications such as chatbots, recommendation systems, and predictive analytics. For Java developers, this innovation translates into: Increased Efficiency: AI-driven solutions handle routine coding, enabling developers to tackle intricate challenges and foster innovation.

Automation 130

Automation Software Analytics E-Commerce 130

Everest Group

JULY 28, 2023

Life Sciences Clinical Data and Analytics (D&A) Platforms PEAK Matrix® Assessment The pandemic accelerated the need to extract value from data as it led to a substantial increase in data generation from various clinical sources, characterized by high veracity, variety, and volume.

Analytics 130

Analytics Sourcing Marketing Sales 130

Everest Group

AUGUST 5, 2024

This blog is the first in a series that will highlight tech providers and how integrated tech solutions can empower enterprises to meet CX challenges and seamlessly connect various tools for improved productivity and data flow. We plan to cover some of them in our series of blogs, starting with Salesforce, which is in the spotlight today.

Sales 130

Sales Analytics Collaborations Marketing 130

31 West

FEBRUARY 3, 2023

Here is a list of 6 Autotask features that can improve your business’ efficiency. Efficient Service Desk RMM Capabilities Mobile App Seamless Integration Knowledgebase Smart Dashboard 1. A fast and efficient help desk ensures that your SLA targets are met, and your clients are satisfied with your service.

Efficiency 130

Efficiency Software Automation Accounting 130

Everest Group

NOVEMBER 30, 2023

In this blog, we bring you insights from Everest Group’s sustainability analysts on their hopes and expectations for this crucial global event. This US$50 billion+ market also has a profound impact on sustainability beyond operational efficiency.

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

Everest Group

SEPTEMBER 19, 2024

The digital age has transformed the way businesses operate, raising the bar for efficiency and innovation. Advanced AI engines are reshaping both front and back-office processes for enterprises by driving efficiency, accuracy, and scalability at new levels. They are now expected to be more agile and responsive than ever.

Engineering 130

Engineering Supply Chain Management Out-Tasking Inventory Management 130

Everest Group

AUGUST 25, 2023

Our survey of procurement professionals found the technology holds great potential to transform spend analytics and cost optimization while increasing efficiency and saving time. The survey revealed that the majority of respondents believe that GAI will have the greatest impact on spend analytics and cost optimization.

Analytics 130

Analytics Sourcing Out-Tasking Efficiency 130

Everest Group

JANUARY 22, 2024

In this blog, explore examples of early generative AI adoption and learn about the benefits and challenges of this game-changing technology. As contact centers shift their main focus from improving efficiency to creating impactful customer experience , generative AI is leading the charge in this new direction.

Management 162

Management Regulations Sales Banking 162

Everest Group

AUGUST 14, 2024

Data analytics, artificial intelligence (AI), and machine learning are enhancing deal sourcing, portfolio management, and risk assessment. Digital transformation is enabling PE firms to improve operational efficiency, enhance decision-making, and drive value creation.

Collaborations 162

Collaborations Advisory Regulations Marketing 162

Premier BPO

JULY 12, 2024

3 Unfortunately, the healthcare industry hasn’t been able to leverage the full potential of these AI-powered tools that have the potential to enhance customer experience, bring cost savings, boost efficiency, and bring accessibility to healthcare services. Transforming healthcare with AI: The impact on the workforce and organizations 4.

Healthcare 130

Healthcare Efficiency BPO Insurance 130

Everest Group

JULY 31, 2024

AI-powered techniques revolutionize data analysis with descriptive, diagnostic, predictive, and prescriptive analytics, helping organizations interpret customer data and predict customer experiences. AI-driven predictive analytics models analyze historical data to identify patterns and predict future customer behaviors.

Retail 162

Retail Automation Analytics Customer Service 162

Everest Group

JANUARY 11, 2022

Read on to learn about the latest must-have features in our second blog that continues the conversation from our last posting, The New Era of Design and Prototyping: Modern Tools Break the Barriers in Software Development. Functional analytics plugins enable the use of pre-built data and designs in current projects.

Design 130

Design Collaborations Analytics Software 130

Everest Group

NOVEMBER 23, 2023

Learn the key questions stakeholders should ask when evaluating their AWS cloud strategy in this blog. With offerings such as Amazon Aurora, DynamoDB, and RedShift, AWS dominates enterprise adoption trends for cloud-native data platforms and data analytics.

Government 147

Government Analytics Research Service 147

Everest Group

JULY 3, 2024

Read on to discover how supply chain orchestration helps enable operational efficiency, resilience, and adaptability to thrive amid continuous changes and pressures. Effective supply chain management is no longer only about operational efficiencies, it is also about the ability to anticipate, adapt, and thrive amidst disruptions.

Supply Chain Management 162

Supply Chain Management Inventory Management Sales Order Management 162

Everest Group

SEPTEMBER 25, 2024

This new, diverse leadership team is expected to drive growth and innovation at FNZ, with a focus on integrating technology to enhance client experiences and operational efficiency. Joining her are Roman Regelman, a former BNY executive, as group president, and Stephen Daffron as strategic advisor.

Banking 147

Banking Management Analytics Insurance 147

Everest Group

DECEMBER 14, 2022

We expect areas such as carbon credit marketplaces, ESG data and analytics solutions, and ESG customer transparency solutions to dominate most FinTech activity in 2023. These actions will include firms selling/licensing their machine learning models, eliminating operational efficiencies through Web 3.0

Banking 182

Banking Insurance Finance Advisory 182

Everest Group

DECEMBER 11, 2023

Our Everest Group team is pleased to share their analysis of positive developments from the first two days of COP28, with a specific focus on the global technology and tech services industries, in this blog. pipelines, gas meters), using satellite monitoring, analytics, and AI.

Regulations 162

Regulations Collaborations Accounting Analytics 162

Everest Group

JULY 4, 2024

These systems enhance operational efficiency by automating data collection and reporting processes. For instance, PepsiCo uses predictive analytics tools to evaluate the impact of climate change on agricultural supply chains.

Retail 147

Retail Inventory Management Analytics Sourcing 147

Everest Group

JULY 13, 2023

Explore GAI’s exciting future in this blog. From our analysis, the following key takeaways emerge: Product Development : GAI’s integration with data, analytics, and customer preferences empowers product development in retail and CPG, propelling innovative and efficient design processes.

Retail 130

Retail Inventory Management Sales Streamline Operations 130

Everest Group

AUGUST 14, 2024

The 2000 Sydney Olympics emphasized energy efficiency and recycling, while the 2012 London Olympics excelled in water conservation, sourcing 40% of its water from recycled rainwater. This not only reduces waste but also enhances the efficiency of operations across venues.

Efficiency 147

Efficiency Sourcing Service Information Technology 147

Everest Group

SEPTEMBER 30, 2024

Incorporating AI into these processes can enhance predictive analytics and optimize testing protocols, significantly reducing time and costs. Process automation and efficiency enhancements: The need to enhance efficiencies and optimize costs has emerged as a key priority for OSAT companies.

Outsourcing 130

Outsourcing Service Engineering Manufacturing 130

Everest Group

DECEMBER 19, 2022

Learn how to achieve personalization at scale in the second blog in our series. . In our previous blog, The Rising Role of Customer Data Platforms in Data-driven Personalization, we explored the factors driving CDP’s fast growth of 25 percent in 2022. Analytics. . Identity Management. Ingest and Retain Data. External access.

Right-Sizing 130

Right-Sizing Sourcing Analytics Marketing 130

Everest Group

NOVEMBER 17, 2022

Beyond the technology benefits, 5G can be leveraged to solve efficiency and optimization challenges and enable future growth for enterprises. In this blog, we share some of our key takeaways from the event organized by the Cellular Operators Association of India (COAI) and India’s Department of Telecommunications (DoT).

Retail 130

Retail Software Collaborations Manufacturing 130

Everest Group

JUNE 28, 2023

Desktop Infrastructure Transformation (DIT) has emerged as an attractive solution to combat these market disruptions because of its ability to optimize costs, empower users, and enhance IT efficiency. In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues.

Banking 130

Banking Cybersecurity Insurance Analytics 130

Everest Group

JULY 7, 2023

This blog will explore how the insurance industry is driving the sustainable change through technological investments, product innovation, business processes, and disclosures.

Insurance 130

Insurance Government Analytics Risk Management 130

Everest Group

FEBRUARY 27, 2024

Generative Artificial Intelligence (gen AI) is emerging as a game-changer in customer experience management (CXM) by offering the potential to personalize customer interactions, enhance operational efficiency, and provide a competitive edge. As enterprises adopt gen AI, third-party providers have an increasingly vital role.

Management 162

Management Out-Tasking Outsourcing Efficiency 162

Everest Group

MAY 26, 2023

The vast use cases of AI/ML in cybersecurity include proactive threat detection, prevention, intelligence, user and entity behavior analytics (UEBA), anomaly detection, vulnerability management, automated incident investigation and response, and more. With the release of ChatGPT (GPT-3.5/GPT-4),

Cybersecurity 130

Cybersecurity Automation Analytics Risk Management 130

V-Soft Consulting

AUGUST 23, 2023

Central to this digital transformation is the utilization of data and analytics, which have become the driving force behind increased efficiency, improved quality, and smarter decision-making in manufacturing processes. In this blog, we explore the importance of data and analytics in the manufacturing industry.

Manufacturing 90

Manufacturing Analytics Efficiency 90

Everest Group

MARCH 10, 2023

Cloud computing presents a huge opportunity for insurers to drive growth, improve efficiency, and deliver innovation, among other benefits. Insurers have to work effectively, efficiently, and, most importantly, smartly. Let’s explore this opportunity further.

Insurance 130

Insurance Analytics Efficiency Administrative 130