Everest Group

SEPTEMBER 18, 2024

Job overview This role is part of the Commercial and Solution Analytics (CSA) practice, which assists buyers and service providers with pricing decisions in outsourcing arrangements. Strong Analytical skills and problem-solving ability underpins this role, as Pricing of complex deals has many moving parts.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Magellan Solutions

MAY 3, 2016

The IBPAP delegation consisted of 11 Philippine BPO companies: Magellan Solutions, Acquire BPO, First Maritime Shared Services, Personiv, Pointwest Technologies Corp., Sitel Philippines Corporation, Startek, Spi Global, TaskUs Inc., and Teleperformance Australia Pty Ltd.

BPO 63

BPO Outsourcing Finance Healthcare 63

SourceFit

AUGUST 6, 2019

A report from Texas-based consulting firm Everest Group showed that the 2018 global growth in IT and business process outsourcing (BPO) has dropped to 3 to 4 percent. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1 Global BPO Market on the Rebound. million workers. million workers.

Global Outsourcing 52

Global Outsourcing Outsourcing BPO Call Center 52

Everest Group

OCTOBER 20, 2023

Investments in strengthening the digital core are a priority over moonshot endeavors Prioritizing resilience through uncertainty, the focus of the global services industry continues to be on pragmatic digital investments like cloud solutions, cyber security, analytics, and automation.

Service 147

Service Offshoring Global Business Services Information Technology 147

SourceFit

MARCH 15, 2016

Multinational companies continue to establish operations in the Philippines , while existing business process outsourcing (BPO) firms expand their workforce and local real estate companies construct new BPO buildings to support the sector’s growth. Global professional services firms also continue to expand.

BPO 40

BPO Business Process Outsourcing Outsourcing Administrative 40

Magellan Solutions

MARCH 5, 2023

One way companies streamline their operations and reduce costs is by outsourcing non-core tasks like customer service and technical support to offshore call centers through business process outsourcing and shared services. The service level agreement (SLA) is a contract between the provider and the client.

Service 98

Service Administrative Outsourcing Right-Sizing 98

Magellan Solutions

MAY 3, 2022

Aside from voice services, the financial giant also started to train its Filipino workers “ to take on higher-value jobs ” in preparation for the massive change brought by artificial intelligence. The focus will be on analytical areas including consumer credit and portfolio analysis. Procter & Gamble .

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

NOVEMBER 7, 2023

Paypal’s initiative in outsourcing most of its customer service-related tasks not only favors its users, but it’s also a smart move for them to save on labor costs while providing job security to employees worldwide. Join the countless successful businesses that have benefited from our top-notch outsourcing services.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Magellan Solutions

MAY 6, 2020

Aside from voice services, the financial giant also started to train its Filipino workers “ to take on higher-value jobs ” in preparation for the massive change brought by artificial intelligence. The focus will be on analytical areas including consumer credit and portfolio analysis. Procter & Gamble .

Call Center 52

Call Center Outsourcing Offshoring Banking 52