Everest Group

NOVEMBER 28, 2023

Clyde & Co research highlights that MGAs’ willingness to invest in technology far surpasses their insurer counterparts, with 80% of MGAs investing in technology or InsurTech in the past year, compared to only 55% of carriers. Regardless of MGA type, technology serves as a driving force to propel growth and enable innovation.

Insurance 59

Insurance Service Co-Sourcing Analytics 59

Neo Group

JUNE 30, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Sarasota, USA, June 29, 2022.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Neo Group

JUNE 29, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Sarasota, USA, June 29, 2022.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Neo Group

APRIL 6, 2022

The 2022 Global Outsourcing 100 is determined through a rigorous scoring methodology that includes an independent review by a panel of the International Association of Outsourcing Professionals (IAOP) customer members and experts with extensive experience in selecting outsourcing service providers and advisors for their organizations.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Premier BPO

JUNE 18, 2024

So, to fulfill these considerations, companies need to deliver Customer Satisfaction through Customer service excellence. Premier BPO understands that Customer Satisfaction achievement is only possible if your outsourcer utilizes a data-driven, analytical, and collaborative approach. References 1.

Co-Sourcing 52

Co-Sourcing BPO Out-Tasking Outsourcing 52

Premier BPO

JULY 12, 2024

3 Unfortunately, the healthcare industry hasn’t been able to leverage the full potential of these AI-powered tools that have the potential to enhance customer experience, bring cost savings, boost efficiency, and bring accessibility to healthcare services.

Healthcare 84

Healthcare Efficiency BPO Insurance 84

IBM Services

NOVEMBER 29, 2023

Downer, a leading provider of integrated services in Australia and New Zealand, considers itself a guardian of the elaborate transportation matrix, and it continually seeks to enhance its operational efficiency. “These tools offer an array of analytics options. In the realm of urban transportation, precision is pivotal.

Co-Sourcing 68

Co-Sourcing Collaborations Engineering Analytics 68

Perficient Digital Transformation

DECEMBER 22, 2021

To convert this data into knowledge, analytical processes are required to be applied on data. Previously data analytics was primarily done by business ERP itself using programming languages & SQL queries. Power Query supports extraction of data from massive number of sources (around 75+).

Co-Sourcing 69

Co-Sourcing Analytics Engineering Sourcing 69

Premier BPO

AUGUST 16, 2024

The Modern Contact Center: A Complex Landscape Modern contact centers have evolved into strategic business functions that face pressures like increasing call volumes, persistent talent shortages, and the need to optimize service quality and cost efficiency.

Outsourcing 68

Outsourcing BPO Co-Sourcing Labor Costs 68

Premier BPO

MAY 17, 2023

At Premier BPO , we provide a range of services to ensure that software publishers can focus on research and development and innovation in their software products. For example, we provide services to a software publisher of productivity software. Here are a few examples of how we do it: 1.Personalized

BPO 52

BPO Co-Sourcing Software Right-Sizing 52

Premier BPO

JUNE 28, 2024

Whether due to customer word choice variations, use of slang terminology, or various other complexities, most current chatbots cannot deliver the type of precise and relevant information to increase customer satisfaction and trust in the self-service tool. This becomes a source of great dissatisfaction for consumers. References 1.

BPO 74

BPO Co-Sourcing Research Labor Costs 74

31 West

FEBRUARY 7, 2023

Are repetitive tasks bogging your service desk? If yes, then you must look at implementing a customer service solution that will help you define IT service desk workflows and improve team productivity and efficiency. We will be comparing Jira and ServiceNow to help you identify the right software for your service desk.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

IBM Services

MARCH 8, 2023

IBM Garage methodology co-creates, co-executes, and co-operates with enterprise teams to quickly ideate, pilot, test and scale projects. In the co-innovation phases, we employ ethics-driven exercises to ensure that our intentions match our actions.

Co-Sourcing 52

Co-Sourcing Advisory Research Automation 52

Premier BPO

JULY 12, 2024

3 Unfortunately, the healthcare industry hasn’t been able to leverage the full potential of these AI-powered tools that have the potential to enhance customer experience, bring cost savings, boost efficiency, and bring accessibility to healthcare services.

Healthcare 52

Healthcare Efficiency BPO Insurance 52

IBM Business Partners

JULY 19, 2023

Code creation: Code co-pilot, code conversion, create technical documentation, test cases and more. In the AI domain, IBM has 21K+ data Scientists, AI Engineers, and consultants and has executed 40K+ AI and analytics engagements. Conversational Knowledge: Reviews, knowledge base, product descriptions and more.

Co-Sourcing 59

Co-Sourcing Regulations Human Resources Manufacturing 59

Premier BPO

JULY 16, 2021

Outsourcing Financial services is the process of moving certain Finance & Accounting functions within an organization to a specialized third-party vendor. The global Financial services outsourcing market size was estimated at $130 Billion in 2021 and is projected to grow at a rate of 7.5% Fortunly ). Cost-Efficiency.

Outsourcing 52

Outsourcing Service Finance BPO 52

Infosys Consulting

OCTOBER 19, 2023

What was once a concierge and white glove service is now mainstream as firms have started expanding their services from ultra-high net worth individuals / high net worth individuals to mass affluent clients. Advisors need to find ways to increase their bandwidth, become more intuitive and understand such clients at a much deeper level.

Management 52

Management Co-Sourcing Insurance Banking 52

Perficient Digital Transformation

SEPTEMBER 6, 2022

Power Query is a powerful tool embedded in Excel which can connect to internal Database Server, Online CRM/ERP Services, Excel files etc. Apart from that, users also heavily use hyperlink to another Excel files reusing existing source data already prepared by other people. Challenges / Issues. Power PIVOT. evaluated screenshot below).

Co-Sourcing 69

Co-Sourcing Sourcing Right-Sizing Design 69

IBM Services

DECEMBER 4, 2023

It offers ease of integration and scalability for analytics and AI workloads using your company’s data, and offers guardrails for ensuring governance, security and compliance. We have incorporated transparency into our AI models and openly share the data sources used for their training.

Co-Sourcing 81

Co-Sourcing Right-Sizing Government Healthcare 81

Perficient Digital Transformation

JUNE 27, 2024

As of this writing, and as a Premier Partner with Google, Perficient currently holds two specializations: Data and Analytics , and Infrastructure. Development & Coding: Applications are developed using GCP services, following coding standards and best practices. If you are reading this and have needs in either area, let us know.

Co-Sourcing 52

Co-Sourcing Streamline Operations Manufacturing Design 52

IBM Services

APRIL 25, 2024

Technologies such as supply chain management software (SCM), enterprise resource planning (ERP) systems, and advanced analytics tools can be used to automate and optimize processes. When employees are freed from distracting processes, they can increase their focus on consistently delivering high-quality products and services.

Supply Chain Management 59

Supply Chain Management Finance Robotics Process Automation Human Resources 59

31 West

NOVEMBER 23, 2023

For students pursuing advanced degrees like an MBA, additional support, such as an MBA essay writing service , can be beneficial in managing their academic workload while making the most of Office 365’s collaborative features. Here’s a comprehensive guide on how to set it up for schools, students, and educators.

Collaborations 130

Collaborations Co-Sourcing Administrative Automation 130

SIG Speaks

APRIL 14, 2022

As the co-author of the 2005 book Straight to the Bottom Line®: An Executive's Roadmap to World Class Supply Management, Rudzki knows a thing or two about the subject matter about which he confidently writes. These areas include prioritizing sourcing pipelines, structuring sourcing events, identifying suppliers, and negotiating contracts.

Finance 40

Finance Co-Sourcing Sourcing Strategic Sourcing 40

IBM Business Partners

JUNE 2, 2023

To fulfill these ever-increasing citizen expectations to consume state-provided child support services, statewide child support systems need do the following: Empower families to get help when, where and how they need it, including virtual and real-time communications. Be intuitive, user-friendly and cut down on manual effort.

Co-Sourcing 79

Co-Sourcing Automation Flexibility Collaborations 79

Neo Group

SEPTEMBER 24, 2020

Since 1999, Neo Group has collaborated with Global 2000 enterprises, empowering them to build new capabilities and generate rapid savings by leveraging global talent, analytics and automation. Neo Group’s Managed Governance Services unlock latent value and plug leakages from your third-party relationships.

Government 52

Government Co-Sourcing Advisory Regulations 52

Everest Group

NOVEMBER 7, 2022

The following three broad categories of industry-specific cloud solutions are emerging in the market: Cloud infrastructure providers such as Microsoft Cloud for Manufacturing, AWS for Health, and Google Cloud for Telecommunications focus on providing an industrialized set of cloud solutions and services tailor-made for specific industries.

Co-Sourcing 52

Co-Sourcing Banking Manufacturing Retail 52

SIG Speaks

JULY 30, 2021

Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries! Demystifying eAuctions – How to Source Smarter, Faster and Better. Demystifying eAuctions – How to Source Smarter, Faster and Better. register now. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

Capgemini

FEBRUARY 9, 2023

Global venture funding increased 83% year over year from $392B to $718B in 2021, and it’s the tech giants and venture capital firms who are the main sources of this investment. Their role is not limited to being a source of funds. They are having a major influence on the culture and direction of innovations. Computing technologies.

Co-Sourcing 52

Co-Sourcing Sourcing Analytics Marketing 52

Automation Anywhere

DECEMBER 16, 2021

James’ Place Sam Yates GO EVANGELIST Fujitec Co., Kenji Tomooka Fugro Tamil Arasu GREAT WOMEN Nissha Co., Ashwini Hegde Accenture Syed Farheen BP3 Global Sarah Hanson INNOVATION EXCELLENCE ATA Technology (DALIAN) Co., lmazer THE EXTRA MILE Shanghai Quark Information Technology Co.,

Automation 52

Automation Co-Sourcing Engineering Sales 52

Perficient Digital Transformation

JUNE 21, 2022

Core of any BI tools is to acquire business data from multiple sources and then to co-relate it for quality reports & dashboards. Import Mode: In this mode, Power BI connects with underlying data source & downloads entire data from the datasource. Compatible with every type of data source. Background.

Co-Sourcing 64

Co-Sourcing Engineering Sourcing Information Technology 64

The Scalers

JUNE 15, 2022

When sourcing talent in another country, it is essential to understand the local market. An expert team builder on the ground in your chosen location will facilitate all of your sourcing based on scoped-out needs regarding programming languages and tech stacks. And, care deeply about the products and services they work on.

Offshoring 89

Offshoring Co-Sourcing Engineering Outsourcing 89

SIG Speaks

OCTOBER 1, 2021

Procurement leaders can come out of the pandemic stronger by leveraging next-gen tools such as analytics, artificial intelligence, and automation. Connecting the Dots Between ESG Objectives and Source-to-Pay Processes. Digital Disruption in Sourcing and Procurement. learn more. . . learn more. . . learn more. . .

Co-Sourcing 40

Co-Sourcing Facilities Management Sourcing Analytics 40

IBM Services

APRIL 20, 2023

For this reason, it’s worth examining how efficient the sourcing process is, how to control maverick buying and reduce revenue leakage and how to create a standardized buying experience across the organization. Why process excellence matters A mid-size organization will spend the equivalent of several billion U.S.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Everest Group

JUNE 20, 2022

Industry: Research and Advisory Services. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Location City: Gurgaon / Bangalore. Company: Everest Group. About Everest Group.

Human Resources 40

Human Resources Management Co-Sourcing Advisory 40

SIG Speaks

SEPTEMBER 1, 2021

On September 15, Nitin Khorana, Vice President from Icertis, will explore maximizing supply chain potential with contract intelligence, followed by topic-based discussions on digitalization within procurement and sourcing. How can you keep one step ahead and gain full visibility into your source-to-pay process? register now. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40