Perficient Digital Transformation

MARCH 12, 2024

Many times, it can be difficult to manage the needs of the development team and analytics team, prioritize work to be done, and achieve cross-functional collaboration between both departments. In addition, analytics work may not be properly prioritized and scoped depending on the needs of the development team.

Analytics 105

Analytics Sourcing Collaborations Management 105

Groove Technology

NOVEMBER 1, 2024

Research Institutions and Laboratories : For data management and analytics. Additionally, assessing their cultural fit and communication practices is vital for a smooth and effective collaboration. How does the time zone difference affect outsourcing collaboration? What are the hidden costs of healthcare software outsourcing?

Healthcare 130

Healthcare Software Outsourcing Regulations 130

Perficient Digital Transformation

JULY 12, 2022

Too many enterprise organizations still work in multiple silos that lack communication and collaboration to provide the best solutions for their customers. Our comprehensive approach combines qualitative and quantitative research with data and analytics to understand, track and measure actual customer behavior. Data & Analytics.

Analytics 112

Analytics Research Out-Tasking Design 112

Everest Group

JUNE 26, 2023

The shift toward value-based care has presented various opportunities such as telehealth, population data analytics, remote patient monitoring, commercial models based on risk assessment, increased investment in care management, and a greater emphasis on digital initiatives, particularly automation and analytics.

Healthcare 241

Healthcare Analytics Administrative Marketing 241

Groove Technology

DECEMBER 16, 2024

Improved Collaboration: Agile emphasizes close collaboration between developers, business stakeholders, and customers, ensuring that the product meets the right needs. Communication Tools: Check if they are comfortable using collaboration tools such as Slack, Zoom, Microsoft Teams, and project management tools like Jira.

Software 100

Software Outsourcing Collaborations Flexibility 100

Everest Group

JUNE 3, 2024

However, the recent collaboration between IQVIA and Salesforce has fostered innovation and equipped Salesforce with data management expertise to leverage. By integrating the data and analytics of IQVIA with the powerful CEP of Salesforce, the partnership promises a holistic overview of customer interaction and insights.

Collaborations 290

Collaborations Streamline Operations Marketing Analytics 290

Premier BPO

JUNE 7, 2024

To underscore how an external partner well versed in Tech-related expertise can improve operational efficiency, resulting in significant cost savings, improved scalability, and exceptional customer service, we will demonstrate Premier BPO’s collaborative approach and customized solutions to help the client transform their Help Desk Services.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

DECEMBER 26, 2024

Job overview This role is part of the Commercial and Solution Analytics (CSA)practice, which assists buyers and service providers make informed decisions about costs, pricing or solutioning in outsourcing arrangements. For more information, visit www.everestgrp.com.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

Premier BPO

JULY 5, 2024

Personalize interactions through data-driven customer insights, which leverage the power of data analytics to understand customer behavior and tailor experiences. These brainstorming sessions helped us move forward in securing collaborations that take CX innovations to the next level.

BPO 242

BPO Out-Tasking Automation Analytics 242

Groove Technology

JANUARY 15, 2025

They play a pivotal role in developing intelligent applications such as chatbots, recommendation systems, and predictive analytics. Use Cases : DL4J is suitable for various applications, including image recognition, natural language processing, and predictive analytics. Summarizing and analyzing textual data in real-time applications.

Automation 130

Automation Software Analytics E-Commerce 130

Everest Group

AUGUST 5, 2024

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 162

Sales Analytics Collaborations Marketing 162

Everest Group

JANUARY 24, 2025

The region prioritizes digital advisory platforms and seamless client engagement tools, with firms increasingly leveraging artificial intelligence (AI) and data analytics to offer hyper-personalized services. Leaders such as Broadridge and FIS are spearheading this transformation.

Advisory 130

Advisory Management Banking Government 130

Premier BPO

AUGUST 2, 2024

“ The world is getting smaller, and the opportunities for collaboration are expanding exponentially.” Borderless Outsourcing Helping Access Global Talent Pool It is challenging to onboard specialized resources for digital transformation projects in artificial intelligence, machine learning, data analytics, and cybersecurity.

Outsourcing 244

Outsourcing Co-Sourcing BPO Global Outsourcing 244

Everest Group

SEPTEMBER 27, 2023

Cisco’s purchase of Splunk clearly indicates that the convergence of IT operations and data analytics is a priority in today’s digital business landscape. Cisco’s acquisition of Splunk is a clear signal that the integration of IT operations and data analytics is a priority in today’s digital business landscape.

Cybersecurity 173

Cybersecurity Analytics Right-Sizing Collaborations 173

31 West

MARCH 31, 2024

Designed to improve your customer experience, Zendesk has grown into a full-fledged customer relationship management software featuring robust collaboration, multi-channel communication, integration, and ticketing system (to name a few) solutions to enhance your user journey with your business. Let’s take a look. These are only a few.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

Premier BPO

JUNE 14, 2024

Technological tools that include AI-powered analytics, cognitive technology, automation, and process excellence. The client feels like its partnership with Premier BPO is a true collaboration. Our robust back-office process lifecycle includes training, workforce management, analytics, reporting, and QA; there is no doubt of quality.

Outsourcing 246

Outsourcing BPO Co-Sourcing Streamline Operations 246

Everest Group

AUGUST 29, 2022

But various challenges – from data analytics to talent – can prevent companies from delivering the highly personalized interactions consumers crave. Competitors are unlikely to share their plans, and opportunities to collaborate with peer CX leaders in non-competing firms are scarce.

Reduced Costs 195

Reduced Costs Analytics Impact Sourcing Outsourcing 195

Everest Group

JANUARY 17, 2024

Key trends gaining prominence include advances in fraud detection and prevention technologies, using sophisticated data analytics for claims validation, integrating AI to identify irregularities, and implementing predictive modeling to forecast potential risks.

Healthcare 173

Healthcare Collaborations Analytics Marketing 173

Everest Group

AUGUST 5, 2024

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 130

Sales Analytics Collaborations Marketing 130

Everest Group

DECEMBER 11, 2023

These industries should leverage AI and IoT-based methane management platforms that track and measure methane emissions and prevent methane leaks using predictive analytics. pipelines, gas meters), using satellite monitoring, analytics, and AI. We see the potential for scaled partnerships with the private sector.

Regulations 162

Regulations Collaborations Accounting Analytics 162

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. Digital World Class ® companies also allocate 30.82% more than their peers to outsourcing services, and they deliver improved process efficiency and effectiveness in part via combined payroll and human resources analytics.

Payroll 78

Payroll Managed Services Collaborations Management 78

Amzur

OCTOBER 10, 2024

Collaboration : The ability to work effectively with suppliers, customers, and other stakeholders. Building strong relationships: Fostering collaboration with suppliers and customers. For instance, AI-driven analytics within NetSuite can predict disruptions by evaluating historical trends and real-time data. Use Cases 1.

Supply Chain Management 59

Supply Chain Management Inventory Management Collaborations Advisory 59

The Scalers

NOVEMBER 20, 2024

These fully equipped facilities are known as offshore development centres , a dedicated space for their offshore teams to collaborate and innovate at speed. Onshoring refers to establishing a tech team locally to ensure direct oversight over execution and real-time collaboration. Is offshore software development ethical?

Offshoring 81

Offshoring Software Engineering Nearshoring 81

Perficient Digital Transformation

JUNE 7, 2022

Overview: Today the terminology “Data Analytics” becomes a buzz across all industries & enterprises. Every organization strongly believes Data Analytics greatly helps to get insight & accelerate the business strategies in order to grow & lead in their fast and ever-changing markets. Memory Optimized. Storage Optimized.

Right-Sizing 138

Right-Sizing Analytics Engineering Out-Tasking 138

Everest Group

FEBRUARY 11, 2025

Together, speakers and attendees will explore how GCCs are not just supporting but actively shaping the future of healthcare delivering better patient outcomes, enhancing payer-provider collaboration, accelerating pharma innovation, and redefining healthcare operations.

Healthcare 130

Healthcare Collaborations Analytics Efficiency 130

Everest Group

JANUARY 11, 2022

Design has seized the spotlight in the software development lifecycle, making this an exciting time for enterprises to choose modern tools that spark cross-functional collaboration and creativity to create human-centric products. Functional analytics plugins enable the use of pre-built data and designs in current projects.

Design 130

Design Collaborations Analytics Software 130

Forrester Digital Transformation

MARCH 2, 2022

A tool or suite of tools that enables marketers to manage planning and budgeting, project and program management, collaboration and calendaring, content production, asset management, and performance analytics. What Is A Marketing Resource Management (MRM) Solution? Why Do Marketers Need MRM?

Marketing 130

Marketing Management Analytics Collaborations 130

Forrester Digital Transformation

MARCH 2, 2022

A tool or suite of tools that enables marketers to manage planning and budgeting, project and program management, collaboration and calendaring, content production, asset management, and performance analytics. What Is A Marketing Resource Management (MRM) Solution? Why Do Marketers Need MRM?

Marketing 130

Marketing Management Analytics Collaborations 130

Everest Group

SEPTEMBER 25, 2024

IST Our expert team specializes in commercial and solutions analytics, such as pricing assurance, to guide organizations around the world to build highly productive deals in the market. LinkedIn Live AR Impact: Supporting Growth through Proposal Precision September 25, 2024 | 9:00 a.m. CDT | 10:00 a.m. EDT | 3:00 p.m. BST | 7:30 p.m.

Sales 130

Sales Analytics Collaborations Marketing 130

31 West

MAY 23, 2024

Its key objective is to establish seamless collaboration between sales departments. You can build a community for your internal teams to promote seamless collaboration between your employees. With analytics integrated into your Salesforce applications, your workflow and overall management become much easier.

E-Commerce 130

E-Commerce Sales Analytics Automation 130

Groove Technology

NOVEMBER 8, 2021

Furthermore, hiring dedicated developers gives you greater control over your projects and increases your employees’ flexibility, collaboration platform and offers substantial additional support from a dedicated team. Using A Dedicated Development Team Model Is An Effective Choice. When to Hire a Dedicated Development Team?

Right-Sizing 230

Right-Sizing Out-Tasking Flexibility Engineering 230

31 West

APRIL 21, 2024

You can use its reporting and analytics tools to collect information about your customers’ engagement on your platform, their satisfaction score, and their overall experience with your company. It’s known for its robust ticketing system, workflow automation, multiple integrations, reports and analytics, and Zendesk Sell.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

Everest Group

FEBRUARY 21, 2022

Our recent study on data and analytics maturity in GBS revealed that best-in-class GBS organizations that leverage data deliver more than one and a half times the strategic impact in such key areas as improved employee and customer satisfaction, revenue growth, and reduced fraud risk compared to their peers. Data is a powerful force.

Banking 130

Banking Analytics Finance Engineering 130

31 West

JULY 19, 2024

This fosters a collaborative environment where a customer care team can work hand-in-hand with sales representatives. Community Cloud (now part of Salesforce Experience Cloud) is designed to foster customer engagement, collaboration, and self-service. and enables agents to resolve issues fast and efficiently.

Service 130

Service Customer Service Sales Out-Tasking 130

31 West

JUNE 11, 2024

Like a typical CRM solution, Freshdesk has a ticketing module, reporting and analytics, and multichannel support that enables your clients to contact your support agent through their preferred communication channel. The tool offers excellent analytics and reporting, giving valuable insights into your key business metrics.

Analytics 130

Analytics Automation Customer Support Customer Service 130

Everest Group

AUGUST 9, 2024

Emphasizing streamlined processes, advanced data analytics, and expanded global solutions, Kufri is set to enhance the competitive edge of insurers worldwide. This release emphasizes process efficiency, accelerated time to market, and enhanced data analytics capabilities, all while expanding Guidewire’s reach beyond North America.

Insurance 162

Insurance Marketing Analytics Efficiency 162

Everest Group

JANUARY 16, 2024

The summit aims to catalyze actionable solutions that transcend borders and industries, placing businesses at the forefront of global collaboration. The technology sector, with its expertise in cybersecurity and collaborative technologies, has a unique role to play.

Cybersecurity 162

Cybersecurity Impact Sourcing Jobbing Collaborations 162