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When to Outsource Customer Support: Is Now the Time for a Pilot Program?

Blue Ocean

Nailing down the business case and the ins and outs of exactly what you need can be a difficult task as well. If youre struggling to determine when to outsource customer support or even if youre still stuck on the whys a thorough trial can help you assess whether outsourcing is the right move. Sound familiar?

article thumbnail

When to Outsource Customer Support: Is Now the Time for a Pilot Program?

Blue Ocean

Nailing down the business case and the ins and outs of exactly what you need can be a difficult task as well. If you’re struggling to determine when to outsource customer support – or even if you’re still stuck on the whys – a thorough trial can help you assess whether outsourcing is the right move. Sound familiar?