Premier BPO

SEPTEMBER 10, 2024

Digital transformation solutions also require utilizing efficient data processing platforms, which are crucial as they streamline the process of turning raw data into actionable insights. Moreover, it makes workflows more efficient and data more readily available.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 182

Cybersecurity Analytics Managed Services Out-Tasking 182

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. Hackett Pay will cover all aspects of payroll operations support, including wage payments, employee tax, wage garnishments, W-2 management, employee verification, tax credits and unemployment claims.

Payroll 78

Payroll Managed Services Collaborations Management 78

Premier BPO

OCTOBER 1, 2024

A well-structured database management system helps one make sense of this data: it filters out the noise and extracts what is essential by ensuring that data is stored, accessed, and used efficiently. Organizations that effectively leverage database management can use data to drive decisions, innovation, and competitive advantage.

Management 130

Management Co-Sourcing Government Analytics 130

Everest Group

JANUARY 16, 2024

These enterprises are focusing on enhancing customer experience through AI and data analytics, optimizing supply chains with technologies such as IoT and automation, and integrating e-commerce seamlessly. Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency.

Retail 173

Retail E-Commerce Service Sourcing 173

Premier BPO

SEPTEMBER 3, 2024

1 The Myth of Modern Data-Driven Organizations The common misconception among companies aspiring to join the fold of data-driven organizations is that as they have started using analytics to decipher data, they have a data management ecosystem to drive insights and value for the organization.

Government 130

Government Analytics Outsourcing Managed Services 130

Premier BPO

OCTOBER 23, 2024

2 ETL processes are vital in transforming this scattered data into clean, organized, and structured information, serving as the foundation for analytics and reporting. ETL also enhances operational efficiency by making data readily available for analysis, reporting, and process optimization.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Everest Group

OCTOBER 12, 2023

RPA provides a host of benefits to enterprises, including improved operational efficiency, enhanced customer and employee experience, and a workforce engaged in strategic activities. This transformative technology is reshaping the RPA space in profound ways, offering unprecedented capabilities to automate complex and cognitive tasks.

Robotics Process Automation 182

Robotics Process Automation Automation Payroll Healthcare 182

Premier BPO

OCTOBER 30, 2024

Companies that leverage their data strategically enjoy clear growth, efficiency, and competitiveness advantages. An annual survey of business leaders on new business building found that approximately 40 percent expect to create data, analytics, and AI-based businesses in the next five years.

Management 130

Management Co-Sourcing Analytics Government 130

Everest Group

DECEMBER 7, 2023

Leading enterprises have started joining forces with tech players and service providers to track and enhance energy efficiency in operations, paving the way for a sustainable energy transition. Yet, key players are actively investing in cutting-edge technologies to drive energy efficiency for their clients.

Regulations 173

Regulations Efficiency Sourcing Marketing 173

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. With the increasing demand for remote work and the need for flexible and scalable solutions, more and more businesses are turning to cloud-based services for their IT needs.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. With the increasing demand for remote work and the need for flexible and scalable solutions, more and more businesses are turning to cloud-based services for their IT needs.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. With the increasing demand for remote work and the need for flexible and scalable solutions, more and more businesses are turning to cloud-based services for their IT needs.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Perficient Digital Transformation

JUNE 14, 2022

Health check benefits include getting a clearer understanding of how you can improve your business by investigating current pain points, receiving expert advice on how to improve your contact center efficiency, and identifying any blockers preventing your contact center from achieving its goals. Amazon Lex and self-servicing overview.

Managed Services 64

Managed Services Management Service Engineering 64

Perficient Digital Transformation

JUNE 7, 2022

Overview: Today the terminology “Data Analytics” becomes a buzz across all industries & enterprises. Every organization strongly believes Data Analytics greatly helps to get insight & accelerate the business strategies in order to grow & lead in their fast and ever-changing markets. Databricks Machine Learning.

Right-Sizing 138

Right-Sizing Analytics Engineering Out-Tasking 138

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Everest Group

MAY 24, 2023

Insurance intermediaries have an exciting future ahead if they can successfully adopt Artificial Intelligence (AI), mobile apps, big data, and analytics to better understand their customers and provide personalized products. Partnering with service providers will help insurers overcome barriers and improve efficiencies.

Insurance 130

Insurance Risk Management Risk Management Analytics 130

Everest Group

AUGUST 9, 2023

With diverse use cases spanning business functions and verticals, task mining proves instrumental in achieving cost savings, operational efficiencies, and elevating employee experience. It offers a data-driven approach to process optimization and automation, gaining rapid traction across geographies.

Managed Services 130

Managed Services Automation Analytics Research 130

31 West

JANUARY 25, 2023

Datto’s AutoTask is another service desk software that automates all technical operations and provides a consolidated view of all assets, IT tasks, user issues, and recent requests on a single dashboard. AutoTask is for Managed Service Providers that offer technical assistance to their IT teams. The company claims to deliver 99.9%

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. We believe that Perficient is uniquely positioned to deliver Salesforce platforms and services to our clients.

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

31 West

SEPTEMBER 12, 2022

This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP). Benefits Offered by Managed Service Provider. Vendor Management System (VMS). Enhanced reporting capabilities combined with analytics.

Managed Services 130

Managed Services Outsourcing Automation Management 130

31 West

NOVEMBER 30, 2022

You should work with IT help desk providers that implement ServiceNow to automate your IT management. ServiceNow is a cloud-based software platform that offers IT management services. It’s designed to manage all IT management services, providing businesses with several apps and plugins that can streamline their daily operations.

Human Resources 130

Human Resources Software Automation Managed Services 130

Everest Group

SEPTEMBER 30, 2024

These include research and development (R&D), product development, digital transformation initiatives, data analytics, and even end-to-end supply chain management. Providers will continue to play a pivotal role in enabling enterprises to set up and scale their GCCs efficiently.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

JUNE 28, 2023

Desktop Infrastructure Transformation (DIT) has emerged as an attractive solution to combat these market disruptions because of its ability to optimize costs, empower users, and enhance IT efficiency. In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues. Contact us directly to discuss this topic further.

Banking 130

Banking Cybersecurity Insurance Analytics 130

Perficient Digital Transformation

MARCH 1, 2022

This recognition comes after Perficient’s inclusion in Forrester’s report, Now Tech: Oracle Apps Implementation Services Providers, Q2 2020 , which we believe highlights our vast expertise with Oracle applications and our success in delivering strong results for our clients.

Service 119

Service Manufacturing Healthcare Analytics 119

Amzur

SEPTEMBER 13, 2024

These innovations span diverse areas, each designed to improve efficiency, decision-making, and processes. Here are some of the most exciting developments: NetSuite Financial Exception Management One standout innovation is NetSuite Financial Exception Management, an AI-driven tool that elevates financial accuracy and operational efficiency.

Analytics 98

Analytics Advisory Automation Streamline Operations 98

Premier BPO

SEPTEMBER 10, 2024

Digital transformation solutions also require utilizing efficient data processing platforms, which are crucial as they streamline the process of turning raw data into actionable insights. Moreover, it makes workflows more efficient and data more readily available. This affects their productivity substantially.

Co-Sourcing 130

Co-Sourcing Government Efficiency Out-Tasking 130

Magellan Solutions

AUGUST 10, 2022

Outsourced Data Management Services – What Does it Do? Data management is the practice of collecting, organizing, protecting, and storing an organization’s data so it can be analyzed for business decisions. . With effective data management, people across an organization can find and access trusted data for their queries.

Managed Services 40

Managed Services Outsourcing Management Service 40

Everest Group

OCTOBER 5, 2023

This includes functions such as call summarization and recommendations for next-best actions, further enhancing their ability to deliver exceptional customer service and operational efficiency.

Supply Chain Management 130

Supply Chain Management Streamline Operations Research Marketing 130

31 West

DECEMBER 1, 2022

ServiceNow ITBM (Information Technology Business Management) module is a set of tools that give the IT teams a clear view of their projects, investments, and finances. The data analytics reports allow you to cut costs, improve operational efficiency, and align your IT operations with organizational goals. ServiceNow IRM Module.

Finance 130

Finance Software Risk Management Risk Management 130

31 West

MARCH 7, 2023

These companies do not just have a proficient team that’s available 24/7 at your disposal, but they use a wide range of ITSM tools for maximizing efficiency and streamlining all routine tasks. ServiceNow is one such IT management software that’s renowned for its exceptional ITSM tools and excellent integration capabilities.

Software 130

Software Out-Tasking Automation Management 130

Perficient Digital Transformation

SEPTEMBER 27, 2021

We led a multi-vendor assessment with stakeholders and integrated Coveo with Sitecore , streamlining search configuration, machine learning, and advanced analytics capabilities. It leverages analytics and user-feedback to drive positive change.?. The solution increased click-thru rates by 7%. Modernized Portal, Built to Scale.

Healthcare 119

Healthcare Insurance Analytics Automation 119

31 West

JANUARY 26, 2023

The asset management tool lists all your hardware and software assets in one place and discovers their running status. The company offers a sophisticated reporting and analytics section where you can track your help desk’s performance, financial status, number of tickets your team has resolved, and other metrics.

Right-Sizing 130

Right-Sizing Software Automation Design 130

Everest Group

SEPTEMBER 21, 2021

Read on to learn how critical partnerships with IT and BPO providers can help vaccine manufacturers in product development and more by providing technology tools, artificial intelligence, automation and analytics, talent and other needed expertise. Infosys-owned Simplus has built a Salesforce-based vaccine management solution for the U.S.

Outsourcing 130

Outsourcing Manufacturing Out-Tasking Administrative 130

IBM Services

MARCH 14, 2024

The solution: IBM databases on AWS To solve for these challenges, IBM’s portfolio of SaaS database solutions on Amazon Web Services (AWS), enables enterprises to scale applications, analytics and AI across the hybrid cloud landscape. This approach enables customers to modernize their infrastructure at their own pace.

Analytics 81

Analytics Government Flexibility Infrastructure Costs 81

Perficient Digital Transformation

FEBRUARY 16, 2023

ServiceNow’s FSO allows financial institutions to automate core operational processes, through pre-built applications and workflows that streamline operations across all departments from front to back office, in a more efficient manner. ServiceNow was named a Leader in The Forrester Wave: Value Stream Management Solutions, Q4 2022.

Service 111

Service Out-Tasking Automation Banking 111