Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 217

Marketing Robotics Process Automation Service Insurance 217

IBM Services

MARCH 22, 2023

Accelerate your analytics transformation journey with IBM data management solutions The opportunity to work with many clients on their analytics journey inspires us to achieve even greater heights with our solutions.

Analytics 69

Analytics Management Government Reduced Costs 69

Magellan Solutions

APRIL 26, 2024

Are you tired of the constant hassle and headaches of managing your in-house accounts payable team? This impressive growth shows that businesses increasingly need efficient and cost-effective accounts payable management solutions. Managing accounts payable is essential for a successful company.

Reduced Costs 52

Reduced Costs Accounting Outsourcing Analytics 52

Perficient Digital Transformation

APRIL 2, 2023

Alteryx: A Comprehensive Overview Alteryx is a leading data analytics platform that helps businesses and organizations of all sizes to turn raw data into actionable insights. This comprehensive platform includes data preparation, blending, and analytics capabilities, along with tools for data governance, collaboration, and automation.

Analytics 64

Analytics Reduced Costs Government Healthcare 64

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions.

Marketing 130

Marketing Service Cybersecurity Banking 130

Everest Group

AUGUST 9, 2024

Emphasizing streamlined processes, advanced data analytics, and expanded global solutions, Kufri is set to enhance the competitive edge of insurers worldwide. This release emphasizes process efficiency, accelerated time to market, and enhanced data analytics capabilities, all while expanding Guidewire’s reach beyond North America.

Insurance 162

Insurance Marketing Analytics Efficiency 162

Amzur

OCTOBER 10, 2024

With its AI-driven insights, NetSuite can further enhance supply chain resilience by predicting disruptions, optimizing inventory management, and automating critical decision-making processes. For instance, AI-driven analytics within NetSuite can predict disruptions by evaluating historical trends and real-time data. Use Cases 1.

Supply Chain Management 59

Supply Chain Management Inventory Management Collaborations Advisory 59

Groove Technology

MAY 25, 2023

From sales and marketing to finance and supply chain management, organizations rely on data to make critical decisions. However, as businesses grow and expand, they often face a multitude of challenges in integrating and managing their data. API designer: A tool for designing, testing, and managing APIs.

Management 100

Management Supply Chain Management Sourcing Collaborations 100

Everest Group

DECEMBER 14, 2022

Looking back at the downturn in 2008, new FinTech trends emerged, including personal finance management (PFM), insurance aggregators and marketplace, robo-advisors, crowdfunding, challenger/neo/digital-only banks, and cryptocurrencies. Payments, wealth management, treasury, Web 3.0,

Banking 182

Banking Insurance Finance Advisory 182

Neo Group

NOVEMBER 1, 2024

NEW YORK, NY, UNITED STATES, November 1, 2024 / EINPresswire.com / — Neo Group , a leading pioneer in Global Sourcing and Management, today announced that EmilyGrace Mate has joined the company as Chief Operating Officer for Neo Group’s recently launched Business Process Solutions (BPS) offering. About Neo Group, Inc.

Advisory 40

Advisory Government Extended Teams Sourcing 40

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Capgemini

OCTOBER 7, 2024

Unlocking data analytics: eight strategies for effective cloud data design and management for Google Cloud Deepak Kumar Arya 30 Sep 2024 Facebook Twitter Linkedin Learnings and best practices based on successful Google Analytics data platform implementations Effectively leveraging enterprise data is one of the best ways to grow a business.

Analytics 52

Analytics Design Management Efficiency 52

Automation Anywhere

MAY 6, 2022

The old ways of managing and supporting business processes are undergoing a paradigm shift. Over the last two decades, companies have invested in enterprise resource planning (ERP) implementations, large-scale custom systems, and business process management to transform their core operations.

Automation 144

Automation Out-Tasking Human Resources Finance 144

Premier BPO

OCTOBER 23, 2024

The Importance of ETL in Transforming Raw Data into Actionable Insights The vast amount of raw data modern organizations generate can quickly overwhelm systems without proper management. In customer experience management, businesses can centralize feedback from multiple platforms to derive insights that drive service and product enhancements.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Groove Technology

OCTOBER 18, 2021

A Learning Management System (LMS) is a knowledge base for your organization to store, extract, and support training. Learning management systems require time, resources, and maintenance, but if you end up with a process that requires too many of these, an LMS can prevent productivity and learning from happening.

E-Commerce 200

E-Commerce Flexibility Analytics Right-Sizing 200

Perficient Digital Transformation

SEPTEMBER 6, 2022

In the first Chapter of The Data Warehouse Toolkit Ralph Kimball explained that dimensional modeling and the star schema offered the following benefits: Reduced cost. Many things have changed around data management, data processing technologies, and the people that use data to make business decisions. Better performance.

Analytics 124

Analytics Reduced Costs Information Technology Engineering 124

31 West

JANUARY 3, 2023

It will help you with higher efficiency and lower costs. The goal of ITSM Pro is to fulfill customer requirements and manage IT services for users rather than designing IT strategies. So, you can guess the amount of time and effort your team put into managing each request with small or big issues.

Analytics 130

Analytics Automation Outsourcing Collaborations 130

Amzur

AUGUST 6, 2024

Traditional inventory management methods often fall short, leading to lost sales, diminished customer satisfaction, and reduced profitability. NetSuite offers a robust foundation for managing inventory, providing essential tools for tracking stock levels, managing purchase orders, and optimizing fulfillment.

Retail 104

Retail Inventory Management Streamline Operations Analytics 104

Redial

JUNE 1, 2023

It doesn’t matter if you work in an office or remote, project management tools and communication platforms can enable your team to have a seamless training process. Data-driven Insights: Leverage data analytics to gain valuable insights into customer interactions and identify training gaps.

Customer Service 130

Customer Service Service Call Center Collaborations 130

Premier BPO

MAY 8, 2023

As a result, many are proactively seeking ways to streamline their operations and reduce costs to avoid being caught off guard by a potential business crisis. After the pandemic and ‘The Great Realization’, finding in-house talent to manage customer service, and customer experience has been challenging due to labour market scarcity.

Outsourcing 130

Outsourcing Business Process Outsourcing BPO Reduced Costs 130

Everest Group

MAY 22, 2024

Generative AI (gen AI) is transforming the customer experience management (CXM) landscape, challenging traditional contact centers. While concerns about declining revenues and increased costs are valid, many traditional methods, like human interaction, are still needed for complex customer issues.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

IBM Services

MAY 16, 2023

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. What are managed marketing services (MMS)? Managed marketing services provide the hyper-personalization needed to build customer loyalty and reduce churn.

Marketing 72

Marketing Management Service Offshoring 72

Raya Contact Center

JANUARY 24, 2024

The convergence of artificial intelligence (AI) and business process management (BPM) is reshaping the way organizations operate, particularly in the business process outsourcing (BPO) industry. SEND The post How AI is Revolutionizing CX and Reducing Costs to Bring You Big Wins in BPM and BPO appeared first on RAYA CX.

Reduced Costs 45

Reduced Costs BPO Reduced Overhead Human Resources 45

Everest Group

JULY 13, 2023

From our analysis, the following key takeaways emerge: Product Development : GAI’s integration with data, analytics, and customer preferences empowers product development in retail and CPG, propelling innovative and efficient design processes. Use case : Walmart is harnessing GAI to develop efficient and sustainable supply chains.

Retail 130

Retail Inventory Management Sales Streamline Operations 130

31 West

APRIL 16, 2024

By cultivating a culture of self-reliance and continuous learning, companies can watch their IT support costs dwindle while performance metrics soar. Use Smart Asset Management Efficient management of IT assets can lead to substantial cost reductions.

Software 130

Software Out-Tasking Labor Costs Outsourcing 130

Groove Technology

SEPTEMBER 27, 2024

Continue reading to discover how to successfully manage the intricacies of outsourcing and leverage your organization's full potential. Dedicated Team: A fully managed team works exclusively on your project. Evaluate their technical expertise, project management methodologies, and communication skills.

Software 130

Software Outsourcing Offshoring Right-Sizing 130

TTEC

MAY 12, 2022

Business intelligence and predictive analytics are often used interchangeably to describe tools and methods for utilising data to make informed decisions. Read on for an explanation of the major differences between business intelligence and predictive analytics so that you can choose the right approach for your business needs.

Analytics 52

Analytics Sales Customer Support Reduced Costs 52

Everest Group

MARCH 17, 2023

Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Everest Group

SEPTEMBER 19, 2024

This collaboration between AI and humans enhances overall efficiency and customer satisfaction with AI efficiently managing lower complexity and repetitive queries, freeing up human agents to focus on intricate problem-solving that requires empathy and nuanced understanding, while leveraging insights from AI engines for a better experience.

Engineering 130

Engineering Supply Chain Management Out-Tasking Inventory Management 130

Planergy Software

OCTOBER 4, 2022

How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Big Data Analytics: What It Is and Why It Is Important. Big Data Business Intelligence (BI) Spend Analytics. What is Big Data Analytics? How Big Data Analytics Works? Big Data Analytics Tools.

Analytics 52

Analytics Out-Tasking Right-Sizing Sourcing 52

The Hackett Group

JULY 13, 2023

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Operational Costs 97

Operational Costs Finance Research Advisory 97

31 West

APRIL 17, 2023

One that can help protect critical client assets while reducing costs? If yes, the Cybersecurity Management service by ConnectWise can be of help. What Services Does Connectwise Cybersecurity Management Offer? Security Info and Event Management (SIEM) Threat detection can be a challenge with distributed systems.

Cybersecurity 130

Cybersecurity Event Management Out-Tasking Reduced Costs 130

31 West

NOVEMBER 30, 2022

It simplifies the management process by offering a single operating system. Its advanced automation tools benefit enterprise management processes while increasing efficiency and reducing costs. Workforce Management. Fieldwork Managing. Workforce Management. Fieldwork Managing.

Software 130

Software Automation Outsourcing Efficiency 130

IBM Services

OCTOBER 30, 2023

According to a survey by the MIT Sloan Management Review, nearly 85% of executives believe generative AI will enable their companies to obtain or sustain a competitive advantage. Real-time data analytics helps in quick decision-making, while advanced forecasting algorithms predict product demand across diverse locations.

Analytics 83

Analytics Insurance Retail Streamline Operations 83

Obobo

APRIL 5, 2023

What Is A Vendor Information Management System? Are you tired of sifting through endless spreadsheets and emails to manage your vendors? Look no further than a Vendor Information Management System (VIMS). This powerful tool streamlines vendor data collection, vetting, and management all in one place.

Management 52

Management Reduced Costs Right-Sizing Software 52