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A report by Research and Markets predicts that the global professional services market will reach $8.5 On the other hand, knowledge Process Outsourcing (KPO) focuses on more complex, knowledge-based tasks that require specialized expertise, such as market research or legal services. Can small businesses benefit from outsourcing?
Reduced Overhead Expenses: Outsourcing eliminates the need for additional office space, equipment, and utilities that are required to house an in-house team. Invest in Comprehensive Training: Ensure the outsourcing team is well-versed in your product lines, brand voice, and customer handling techniques.
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