Everest Group

JULY 28, 2023

Life Sciences Clinical Data and Analytics (D&A) Platforms PEAK Matrix® Assessment The pandemic accelerated the need to extract value from data as it led to a substantial increase in data generation from various clinical sources, characterized by high veracity, variety, and volume.

Analytics 130

Analytics Sourcing Marketing Sales 130

IBM Services

FEBRUARY 28, 2024

Sourcing is getting smarter. To start, many organizations have already pivoted from a tactical to a strategic sourcing mindset—which can make all the difference when it comes to gaining and retaining a competitive advantage. But now, the benefits of strategic sourcing are becoming even more attainable thanks to innovation.

Sourcing 102

Sourcing Supply Chain Management Strategic Sourcing Automation 102

Everest Group

DECEMBER 16, 2022

This potential lies in the impact data and analytics can have in helping organizations increase operational efficiency (US$306 billion), reduce claims leakage and fraud (US$117 billion), and achieve premium growth in the Property & Casualty (US$285 billion) and Life & Annuity (US$166 billion) sectors.

Insurance 130

Insurance Analytics Research Efficiency 130

Perficient Digital Transformation

MARCH 12, 2024

Many times, it can be difficult to manage the needs of the development team and analytics team, prioritize work to be done, and achieve cross-functional collaboration between both departments. Here are some tips to help you manage both departments and unify them to successfully implement this style of analytics tagging in your implementation.

Analytics 105

Analytics Sourcing Collaborations Management 105

Everest Group

FEBRUARY 9, 2024

Explore the evolving landscape of operational and business analytics in customer experience, including its key stages.

Analytics 130

Analytics Marketing Sourcing BPO 130

Premier BPO

MARCH 6, 2025

Both companies aim to deliver hyper-personalized customer experiences by leveraging rich data sources. Takeaway : Use AI-powered analytics to anticipate customer needs and create tailored solutions. Data-Driven Personalization AI is shifting from simple automation to using data for predictive insights.

Sales 130

Sales Automation Out-Tasking Customer Service 130

Everest Group

JUNE 7, 2022

The role of enabling technology for sustainability and responsible business models is fast evolving, with emerging technologies such as Artificial Intelligence (AI), Internet of Things (IoT), predictive analytics, and blockchain underpinning the sustainability services market. Market Insights™ Implications of Impact Sourcing.

Impact Sourcing 245

Impact Sourcing Service Sourcing Analytics 245

Everest Group

FEBRUARY 9, 2024

Gain insight into how CX data and analytics & artificial intelligence operations are currently structured, spanning in-house, outsourced, and shared services.

Analytics 130

Analytics Marketing Shared Services Outsourcing 130

Everest Group

DECEMBER 26, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

Everest Group

NOVEMBER 9, 2021

CIOs, CTOs Workforce analytics leaders Chief People Officers Talent/HR leaders Global sourcing managers/vendor managers Outsourcing leaders. Arkadev Basak. Vice President. Michel Janssen. Chief Research Officer. Nitish Mittal. Partner.

Outsourcing 246

Outsourcing Analytics Research Jobbing 246

Everest Group

JULY 1, 2024

Advanced data analytics, telemedicine, and Electronic Health Records (EHRs) have enhanced care management’s precision and accessibility. The report will enable buyers to select the best-fit provider based on their sourcing considerations and empower providers to benchmark their performance against their competition.

Management 217

Management Healthcare Sourcing Analytics 217

IBM Services

SEPTEMBER 7, 2023

This is where harnessing artificial intelligence (AI) and data analytics can help. Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources. On average, 3.3

Analytics 99

Analytics Research Sourcing Automation 99

Everest Group

AUGUST 13, 2024

AWS Services Specialists PEAK Matrix® Assessment With enterprises maturing in their cloud journeys, the public cloud market has evolved as well, with steady demand for hyperscaler services and increasing innovations in AI, advanced data analytics, and integrated security.

Service 246

Service Analytics Marketing Sourcing 246

Everest Group

MARCH 23, 2023

They are offering solutions that accelerate the shift from robotic process automation to intelligent automation and bringing in technologies such as predictive and prescriptive analytics, ESG profiling, and distributed ledger technology.

Marketing 246

Marketing Robotics Process Automation Service Insurance 246

Groove Technology

JANUARY 15, 2025

They play a pivotal role in developing intelligent applications such as chatbots, recommendation systems, and predictive analytics. DeepLearning4J Capabilities : Neural Network Implementations : DeepLearning4J (DL4J) is an open-source, distributed deep-learning library for Java and Scala, offering a range of neural network architectures.

Automation 130

Automation Software Analytics E-Commerce 130

Everest Group

AUGUST 29, 2022

But various challenges – from data analytics to talent – can prevent companies from delivering the highly personalized interactions consumers crave. Delivering exceptional customer experience has become essential to meet changing expectations post-pandemic. Learn what issues keep customer experience officers ( CXOs) up at night in this blog.

Reduced Costs 195

Reduced Costs Analytics Impact Sourcing Outsourcing 195

Premier BPO

JUNE 7, 2024

The analysis helped create a co-sourcing solution that easily integrated with the client’s system through training and cultural sensitivity workshops to foster a cohesive team environment. We differentiate ourselves through our Premier Sync framework , which offers co-sourcing solutions tailored to your specific challenges.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Premier BPO

OCTOBER 1, 2024

How Effective Database Management Fuels Decision-Making and Innovation A well-structured database management system provides the foundation for managing data from various sources and gleaning relevant insights crucial to your decision-making process by ensuring data is accessible in real-time.

Management 240

Management BPO Co-Sourcing Government 240

Everest Group

JANUARY 19, 2024

Driving factors behind the evolution to MXDR An MXDR solution always incorporates an XDR platform that integrates with a data lake to gather data from distinct sources. It employs Artificial Intelligence (AI)/Machine Learning (ML) and analytics to correlate the data and generate alerts that threat hunters subsequently investigate.

Cybersecurity 182

Cybersecurity Analytics Managed Services Out-Tasking 182

Everest Group

MARCH 23, 2023

They are offering solutions that accelerate the shift from robotic process automation to intelligent automation, and bringing in technologies such as predictive and prescriptive analytics, ESG profiling, and distributed ledger technology.

Marketing 217

Marketing Robotics Process Automation Service Insurance 217

Premier BPO

JUNE 14, 2024

Technological tools that include AI-powered analytics, cognitive technology, automation, and process excellence. By executing this framework with co-sourcing characteristics, we can approach the whole recruitment and onboarding process together while harmonizing business objectives. Exceptional communication for smooth interaction.

Outsourcing 246

Outsourcing BPO Co-Sourcing Streamline Operations 246

Everest Group

MAY 23, 2024

VMSs are developing capabilities to support all contingent talent categories, manage compliance, handle invoicing and payments, provide reporting and analytics, create talent pools, and source providers and candidates.

Management 130

Management Sourcing Analytics Insurance 130

Everest Group

APRIL 26, 2024

These factors will influence platform and tool selection decisions as illustrated below: Customer engagement technology platform sourcing factors Enterprises looking to make sourcing decisions for next-gen customer engagement platforms and tools have moved beyond considering pricing as the sole or major driving factor.

Pharmaceuticals 162

Pharmaceuticals Analytics Sourcing Healthcare 162

Everest Group

AUGUST 5, 2024

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 162

Sales Analytics Collaborations Marketing 162

Everest Group

DECEMBER 26, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Marketing 100

Marketing Advisory Research Right-Sizing 100

Premier BPO

SEPTEMBER 10, 2024

To successfully implement this, an organization must identify key data sources and work towards defining relevant KPIs and metrics. 2 Ensure Data Quality and Governance Without good governance, your teams end up spending 30% of their time on non-value-added tasks such as data sourcing, processing, cleanup, and manual reporting.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Everest Group

JULY 4, 2024

This helps in managing ethical sourcing and reducing the risk of supply chain disruptions. For instance, PepsiCo uses predictive analytics tools to evaluate the impact of climate change on agricultural supply chains.

Retail 147

Retail Inventory Management Analytics Sourcing 147

McKinsey & Company

OCTOBER 7, 2022

To realize the full benefits of machine learning and advanced analytics in anti–money laundering, institutions need AML experts, strong data science talent, and reliable data sources in the fight against this type of financial crime.

Analytics 145

Analytics Sourcing Risk Management Risk Management 145

Premier BPO

AUGUST 2, 2024

Borderless Outsourcing Helping Access Global Talent Pool It is challenging to onboard specialized resources for digital transformation projects in artificial intelligence, machine learning, data analytics, and cybersecurity.

Outsourcing 244

Outsourcing Co-Sourcing BPO Global Outsourcing 244

Everest Group

AUGUST 13, 2024

Join this webinar to hear our sourcing experts address these challenges and discuss the latest supplier risk management tools. How can automation and data analytics enhance the effectiveness of supplier risk management? What specific functionalities do modern supplier risk management tools offer? Who should attend?

Risk Management 130

Risk Management Risk Management Strategic Sourcing Sourcing 130

Groove Technology

NOVEMBER 15, 2021

Use the following tools to improve e-commerce conversion rates: Google Analytics. You Can Have A Great View Of Website Visitors With Google Analytics. For most websites, you should set up Google Analytics or something similar. BigCommerce Analytics. Link to your Google Ad-words campaign to track paid traffic.

E-Commerce 246

E-Commerce Sales Analytics Retail 246

Everest Group

JANUARY 16, 2024

These enterprises are focusing on enhancing customer experience through AI and data analytics, optimizing supply chains with technologies such as IoT and automation, and integrating e-commerce seamlessly. Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency.

Retail 173

Retail E-Commerce Service Sourcing 173

Everest Group

AUGUST 11, 2022

Beroe Inc, a global SaaS-based procurement intelligence and analytics provider, announced its partnership with Everest Group, a global research firm focused on strategic IT, business services, engineering services, and sourcing. Beroe is a global SaaS-based procurement intelligence and analytics provider. Beroe LiVE.Ai

Marketing 130

Marketing Service BPO Research 130

Everest Group

APRIL 1, 2022

The report assesses the relative positioning of the providers and focuses on their key strengths and limitations with regard to enterprise sourcing considerations. Market Insights™ 5 Advanced Analytics and AI Market Trends. Market Insights™ Analytics Offers Significant Opportunities Across Front-, Mid-, and Back-office.

Engineering 147

Engineering Service Cybersecurity Analytics 147

Everest Group

NOVEMBER 9, 2023

The role of generative AI, predictive analytics, and digitalization on your future operations. Learn how Next Generation Finance organizations are overcoming talent shortages and upskilling through innovative sourcing solutions. Key discussion points: The importance of building a resilient finance operating model.

Finance 147

Finance Automation Analytics Sourcing 147

Perficient Digital Transformation

JUNE 7, 2022

Overview: Today the terminology “Data Analytics” becomes a buzz across all industries & enterprises. Every organization strongly believes Data Analytics greatly helps to get insight & accelerate the business strategies in order to grow & lead in their fast and ever-changing markets. Databricks Machine Learning.

Right-Sizing 138

Right-Sizing Analytics Engineering Out-Tasking 138

Premier BPO

JUNE 28, 2024

This becomes a source of great dissatisfaction for consumers. Companies can improve the process by ensuring transcripts and summaries of chat history are provided to human agents ,” says Evgeny Kagan, assistant professor of operations management and business analytics at Johns Hopkins University.

BPO 242

BPO Co-Sourcing Research Design 242