Perficient Digital Transformation

MARCH 21, 2022

A new year is often a great time to examine your program structures from the previous year and look for ways to gain efficiencies and consistency in your build structure and production processes. Any time you can gain efficiencies within your processes and eliminate the possibility for errors simultaneously, you should.

Efficiency 116

Efficiency Marketing Time Savings Automation 116

Perficient Digital Transformation

SEPTEMBER 21, 2023

intelligence automation). This article breaks down how data powers intelligence automation. If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. Let’s take a quick dive into the data-driven universe of AI (i.e.,

Automation 115

Automation Sourcing Sales Service 115

Automation Anywhere

DECEMBER 23, 2021

To help resolve the crisis, many businesses across industries are turning to intelligent automation to get goods moving again to enterprises, stores, and shopping sites. How intelligent automation can help Solutions for the crisis have included utilizing self-driving trucks to solve the driver shortage, moving supply chains back to the U.S.

Automation 101

Automation Robotics Process Automation Out-Tasking Manufacturing 101

Automation Anywhere

OCTOBER 29, 2020

Procurement has rapidly become a high-impact area for automation. They want procurement to help drive business outcomes, for greater efficiency, resiliency, and cost savings. And automation can be the catalyst to make that transformation possible. These are two key areas for intelligent automation.

Automation 97

Automation Robotics Process Automation Sourcing Efficiency 97

Automation Anywhere

OCTOBER 27, 2020

The retail banking industry is faced with significant challenges to achieve optimal operational efficiency and profitability while providing the highest level of customer satisfaction. These are the highest priority processes to automate. These are the highest priority processes to automate. Ignore them.

Retail 98

Retail Banking Automation Robotics Process Automation 98

Automation Anywhere

JULY 13, 2022

Editor’s note: This is a guest article from our partner Bain & Company , a top global management consultancy based in Boston. They must become more efficient, responsive, and innovative to keep up with fintechs and stay competitive with a generation of customers expecting always-on, always-available consumer-like banking experiences.

Banking 96

Banking Retail Automation Robotics Process Automation 96

Automation Anywhere

DECEMBER 7, 2020

For that reason and others, many companies are turning to intelligent automation that combines Robotic Process Automation (RPA), artificial intelligence (AI), and analytics to streamline and accelerate the process. These are the highest priority processes to automate. These are the highest priority processes to automate.

Automation 96

Automation Robotics Process Automation Out-Tasking Analytics 96

Globalization Partners

FEBRUARY 10, 2022

This is why hiring managers should understand the important advantages of a sound global recruitment strategy , and how to push that strategy to the edge of its efficiency. Recruitment automation platforms can provide the innovation, efficiency, and advancement companies seek when looking to expand globally and achieve that edge.

Global Hiring 105

Global Hiring Automation Global Recruiting Out-Tasking 105

Simplr

JUNE 5, 2023

In this article, we’ll explore what customer service costs entail and how make efficient improvements without sacrificing quality. This is not a cost-efficient way of approaching customer service training. In fact, here at Simplr, we believe that 90% of customer service interactions will be automated by 2033.

Customer Service 98

Customer Service Efficiency Call Center Service 98

Hyland

NOVEMBER 1, 2022

What you need to know: As digital transformation makes way for digital evolution — a state in which automation and digitization are continuously being iterated upon and optimized — many organizations find themselves dealing with situations nearly as challenging as those they were looking to improve in the first place. RPA use cases.

Robotics Process Automation 81

Robotics Process Automation Healthcare Automation Out-Tasking 81

Groove Technology

DECEMBER 16, 2024

This article addresses these challenges by providing a detailed examination of the V Model's structure, implementation strategies, and real-world applications across various industries. This phase requires technical expertise to ensure that the architecture is scalable and efficient.

Software 130

Software Design Flexibility Out-Tasking 130

Automation Anywhere

APRIL 29, 2021

The use of forecasting through predictive analytics has always existed for improving efficiency for inventory management. After testing the model on 100,000 news articles that focused on the global equity marketplace, researchers concluded that the system could better inform future equity investment decisions than human analysts.

Automation 98

Automation Robotics Process Automation Banking Manufacturing 98

Groove Technology

MARCH 29, 2023

A major challenge faced by many organizations is the integration of their legacy systems with modern technologies to maximize efficiency and cost savings. In this article, we’ll explore how MuleSoft’s legacy system integration can help businesses overcome common obstacles and achieve remarkable results.

Efficiency 100

Efficiency E-Commerce Supply Chain Management Retail 100

Automation Anywhere

FEBRUARY 22, 2021

In its article “ The cloud imperative for the banking industry, ” Accenture states cloud investment has grown strongly in recent years and is predicted to continue growing at 15 percent annually until 2022. Moving up Why is cloud automation rising to the forefront in banking? Cost-efficiency. Scalability. Resiliency.

Banking 98

Banking Automation Robotics Process Automation Accounting 98

Groove Technology

NOVEMBER 15, 2024

This article provides a solution to common challenges companies face in outsourcing, such as ensuring quality deliverables, managing project timelines, and optimizing costs. The article covers five core stages that help businesses understand the process, avoid common pitfalls, and ensure high-quality results.

Software 130

Software Outsourcing Out-Tasking Flexibility 130

Zinnov

MAY 30, 2023

The Generative Pretrained Transformer (GPT) model uses information gathered from the Internet (articles, whitepapers, news stories, etc.) Emerging Use Cases of Generative AI in Automation When we bring together the potential of Generative AI and Automation, we can accelerate the time it takes to launch new innovations.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Groove Technology

DECEMBER 16, 2024

Furthermore, the article delves into emerging trends in agile software outsourcing, including automation, distributed teams, and hybrid outsourcing models. Cost Efficiency One of the most compelling reasons for outsourcing agile software development is the significant cost savings it offers.

Software 100

Software Outsourcing Collaborations Flexibility 100

Automation Anywhere

JULY 30, 2021

One could build a business case for moving to intelligent automation around the transactional cost of processing a single invoice alone. According to Billentis, if you process 100,000 invoices per year and paper invoices cost around $20, imagine how much you could save with automation even if you are able to cut the costs down by 40%.

Automation 133

Automation Out-Tasking Finance Accounting 133

Groove Technology

DECEMBER 16, 2024

The article further explores practical strategies for mitigating these drawbacks, making it particularly valuable for project managers looking to optimise their Agile implementation. From improved collaboration to better resource utilisation, Agile is designed to help teams deliver high-quality products more efficiently.

Right-Sizing 100

Right-Sizing Flexibility Collaborations Reduced Overhead 100

Groove Technology

NOVEMBER 15, 2024

Outsourcing software testing refers to the practice of delegating testing tasks to external teams or vendors to enhance quality and efficiency without the need to hire dedicated in-house staff. External QA providers often have experienced testers skilled in various testing types, from manual testing to automation testing.

Software 100

Software Outsourcing E-Commerce Flexibility 100

31 West

JUNE 11, 2024

Its key features include automation, especially in workflow and customer management. Its strength lies in its ticketing interface, which efficiently manages all your customer queries. Ticket Management Zendesk It supports an efficient ticket management module with excellent automation capabilities.

Analytics 130

Analytics Automation Customer Support Customer Service 130

31 West

OCTOBER 28, 2022

An efficient service desk provides clear support priorities, minimum functional interruption, and a satisfying user experience. This article provides all the information you need to improve your service desk performance. An efficient and easily accessible service desk can cost-effectively benefit your business.

Service 130

Service Automation Efficiency Software 130

Planergy Software

MARCH 24, 2025

Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. The wrong choice could ruin efficiency. The software helps with: Financial Management The software uses detailed tracking and automated processes to ensure that every dollar received and spent is accounted for accurately.

Accounting 52

Accounting Software Payroll Administrative 52

31 West

NOVEMBER 2, 2022

So, an efficient service desk develops the base for a delightful user experience. This article has described 10 service desk best practices that you can explore to ensure the best user experience. However, your success depends on the efficiency of the service desk team. Automate Your Operation Ticketing System.

Service 130

Service Software Automation Outsourcing 130

31 West

OCTOBER 2, 2023

Introduction In the fast-paced world of logistics, the efficiency of IT systems is paramount. This platform allowed for automated ticket routing based on issue severity and category. It contained articles, FAQs, and troubleshooting guides, empowering employees to troubleshoot common problems.

Service 130

Service Supply Chain Management Analytics Software 130

Groove Technology

OCTOBER 1, 2024

Outsourcing has emerged as an effective solution, helping businesses save significantly on costs through access to cheap human resources, reducing operating costs and increasing work efficiency. Enterprises: Large corporations seeking to streamline costs can utilize outsourcing to improve efficiency and reduce operational expenses.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

31 West

JULY 19, 2024

The Salesforce Sales Cloud module automates the sales process and assists companies in closing more deals. and enables agents to resolve issues fast and efficiently. You can configure the tool to your specific service requirements to manage multiple cases more efficiently.

Service 130

Service Customer Service Sales Out-Tasking 130

31 West

MAY 22, 2023

The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration. The unmatched features of SharePoint help increase the efficiency of business processes through content sharing, recording, and publishing.

Collaborations 130

Collaborations Efficiency Automation Management 130

Perficient Digital Transformation

DECEMBER 12, 2023

Gemini is available in three versions: Gemini Ultra: The largest and most capable for complex tasks Gemini Pro: Ideal for scaling across a wide range of tasks Gemini Nano: The most efficient for on-device tasks What Sets Gemini Apart? Contact us to learn more about Perficient’s AI expertise , and multicloud capabilities.

Efficiency 59

Efficiency Automation Sales Design 59

Everest Group

APRIL 9, 2024

Read Deborah Kops’s recent article for more insights on why GBS get deconstructed and why they shouldn’t. Remember, not everybody survives in this industry To conclude this point, an “AND” model must be used. Anybody who maintains a myopic view of GBS versus BPO misses the opportunity. Round three: gen AI – gamechanger or dodo?

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

31 West

JANUARY 10, 2023

Let’s discover some notable features of ManageEngine Service Desk Plus and how these services can help boost your company’s efficiency. ManageEngine automates ticket management for the IT help desk and the end user. The automated ticket assignment ensures that all user concerns are addressed in a timely fashion.

Service 130

Service Software Automation Management 130

Groove Technology

MAY 14, 2023

In this article, we will explore what MuleSoft is, how it works, and why it is used. It allows companies to build integrated solutions that can automate business processes, improve customer experiences, and increase operational efficiency. This can lead to increased efficiency and productivity across the organization.

Sourcing 130

Sourcing Flexibility Reduced Costs Automation 130

31 West

MAY 4, 2024

Common tools in Sales Cloud include sales forecasting, lead management, and workflow automation. Standard: $15/month Professional: $39/month Premium: $79/month Elite: $239/month Key Features :- Macros : Macros facilitate automation, making your day-to-day tasks easier. Add-ons are also available for an additional price.

Software 130

Software Supply Chain Management Sales Out-Tasking 130

Groove Technology

SEPTEMBER 5, 2021

Through this article, let’s find out what will be the prerequisites in identifying a great app on the market today. However, the general demands of mobile users and the development capabilities of programmers have expanded into other categories, such as mobile games, factory automation, GPS and other categories.

Out-Tasking 246

Out-Tasking Design Banking Marketing 246

Offshore India Data Entry

OCTOBER 29, 2023

The data processing and business process outsourcing (BPO) landscapes have been fundamentally altered in recent years by emerging technologies like artificial intelligence and automation. These advanced technologies are enabling BPO companies to unlock unprecedented levels of efficiency and productivity.

BPO 64

BPO Automation Data Entry Business Process Outsourcing 64

31 West

AUGUST 10, 2022

This requires your helpdesk teams to be efficient, well-trained, and have the required tools. Metrics can help evaluate the efficiency and quality of your helpdesk team. This article is about how to evaluate help desk metrics to improve your customer service. It will exhibit the efficiency of your team. Ticket Volume.

Customer Support 130

Customer Support Customer Service Efficiency Sales 130

31 West

JULY 22, 2024

One effective solution that has gained traction is the implementation of advanced technologies like Bluedot AI, which can improve customer service through chatbots and automated support systems, recording and summarizing interactions for subsequent analysis. FAQs: Address frequently asked questions to provide quick answers.

E-Commerce 130

E-Commerce Customer Service Service Sales 130