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How to Configure ServiceNow Knowledge Articles for Microsoft Graph Connector

Perficient Digital Transformation

If you use ServiceNow as your knowledge management platform, you might want to make your knowledge articles searchable and accessible from Microsoft Search. By connecting your ServiceNow knowledge articles to Microsoft Search, you can enable your users to find and request them directly from the Microsoft 365 apps.

Sourcing 118
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How ConnectWise Improves Business Collaboration And Communication

31 West

ConnectWise offers several tools like an outsourced IT help desk , PSA, IT documentation, and feedback systems to enhance internal and external collaboration and communication. As your teams are referring to a single source of truth, it avoids miscommunication. It provides a unified data layer for all core business operations.

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7 Tips for Developing a Collaborative Hiring Strategy

Globalization Partners

And, if you want to find and secure the best talent, a collaborative hiring strategy is essential. Collaborative hiring strategies: A definition. With “collaborative hiring,” you actively engage people from other departments to assist with identifying and selecting the right candidates. Benefits of hiring collaboratively.

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Mainframe and the cloud? It’s easy with open source

IBM Business Partners

Open-source software. DevOps, open source and the mainframe Open-source software and DevOps share a common philosophy and technical underpinnings. DevOps is a mindset, a culture and a set of technical practices that foster better communication and collaboration across the software lifecycle.

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Open source large language models: Benefits, risks and types

IBM Services

Large language models (LLMs) are foundation models that use artificial intelligence (AI), deep learning and massive data sets, including websites, articles and books, to generate text, translate between languages and write many types of content. What are the benefits of open source LLMs?

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How to Reduce Software Development Costs: Proven Strategies for Cost Optimization

Groove Technology

This article analyzes in detail how outsourcing can optimize software development costs, and mentions effective strategies such as choosing the right partner, strict project management and applying new technology. Dedicated Team: Ideal for long-term collaborations with changing priorities. Each model has its pros and cons.

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A Comprehensive List of Resources for the Contact Center Sourcing Process

Blue Ocean

Dig deeper in this article > 5 Insights About Sourcing and Developing Strategic Partnerships You know that partnering with a contact center outsourcer is more than just signing on another vendor. What does it really look like to source a strategic partnership with an outsourced customer care provider?