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How to Configure ServiceNow Knowledge Articles for Microsoft Graph Connector

Perficient Digital Transformation

If you use ServiceNow as your knowledge management platform, you might want to make your knowledge articles searchable and accessible from Microsoft Search. By connecting your ServiceNow knowledge articles to Microsoft Search, you can enable your users to find and request them directly from the Microsoft 365 apps.

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How ConnectWise Improves Business Collaboration And Communication

31 West

ConnectWise offers several tools like an outsourced IT help desk , PSA, IT documentation, and feedback systems to enhance internal and external collaboration and communication. As your teams are referring to a single source of truth, it avoids miscommunication. It provides a unified data layer for all core business operations.

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Leveraging Office 365 For Collaborative Learning: A Guide For Students And Educators

31 West

In the rapidly evolving landscape of education, collaborative learning has become increasingly important. With the integration of digital tools like Office 365, the possibilities for enhancing this collaboration have grown exponentially. Its cloud-based nature allows for seamless collaboration, communication, and document management.

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Mainframe and the cloud? It’s easy with open source

IBM Business Partners

Open-source software. DevOps, open source and the mainframe Open-source software and DevOps share a common philosophy and technical underpinnings. DevOps is a mindset, a culture and a set of technical practices that foster better communication and collaboration across the software lifecycle.

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7 Tips for Developing a Collaborative Hiring Strategy

Globalization Partners

And, if you want to find and secure the best talent, a collaborative hiring strategy is essential. Collaborative hiring strategies: A definition. With “collaborative hiring,” you actively engage people from other departments to assist with identifying and selecting the right candidates. Benefits of hiring collaboratively.

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Open source large language models: Benefits, risks and types

IBM Services

Large language models (LLMs) are foundation models that use artificial intelligence (AI), deep learning and massive data sets, including websites, articles and books, to generate text, translate between languages and write many types of content. What are the benefits of open source LLMs?

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A Comprehensive List of Resources for the Contact Center Sourcing Process

Blue Ocean

Dig deeper in this article > 5 Insights About Sourcing and Developing Strategic Partnerships You know that partnering with a contact center outsourcer is more than just signing on another vendor. What does it really look like to source a strategic partnership with an outsourced customer care provider?