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How to Configure ServiceNow Knowledge Articles for Microsoft Graph Connector

Perficient Digital Transformation

If you use ServiceNow as your knowledge management platform, you might want to make your knowledge articles searchable and accessible from Microsoft Search. By connecting your ServiceNow knowledge articles to Microsoft Search, you can enable your users to find and request them directly from the Microsoft 365 apps.

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How to Create Data Source Parameters?

Perficient Digital Transformation

In this article, I am going to explain how we can create data source parameters in Power BI. If you have different environments like Development, QA (UAT), and Production, and you want to check your reports on those environments without spending too much time changing the data sources. How to create Data Source Parameters?

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Mainframe and the cloud? It’s easy with open source

IBM Business Partners

Open-source software. DevOps, open source and the mainframe Open-source software and DevOps share a common philosophy and technical underpinnings. GitOps gets its name from Git, the hugely popular, open-source code-management tool. Such an architecture includes many open-source elements.

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A Simple Sourcing Process For Small & Medium Businesses (SMEs)

Obobo

A Simple Sourcing Process For Small & Medium Businesses (SMEs). Getting Sourcing right for goods and services goes beyond just direct cost savings and quality to deliver additional cost and time savings , as well as other less tangible but equally important benefits, such as ESG and innovation. A Simple Sourcing Process.

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Open source large language models: Benefits, risks and types

IBM Services

Large language models (LLMs) are foundation models that use artificial intelligence (AI), deep learning and massive data sets, including websites, articles and books, to generate text, translate between languages and write many types of content. What are the benefits of open source LLMs?

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Beat the talent shortage in a better way with Impact Sourcing

ScaleHub

Socially conscious actions have shown positive returns for both businesses and communities at-large – and none more so than Impact Sourcing. Read our primer on Impact Sourcing: what it is, why companies should consider it, and how ScaleHub puts it into action with the help of trusted partners. What is Impact Sourcing?

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A Comprehensive List of Resources for the Contact Center Sourcing Process

Blue Ocean

Dig deeper in this article > 5 Insights About Sourcing and Developing Strategic Partnerships You know that partnering with a contact center outsourcer is more than just signing on another vendor. What does it really look like to source a strategic partnership with an outsourced customer care provider?