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Specifically, generative AI would transform customer care, IT and network optimization and digital labor—all areas in which automation can notably help increase agility and efficiency. CSPs and NEPs usually have huge support centers and IBM has the potential to help transform workflows between all ecosystem players.
Talent CoE: The talent CoE develops the strategic services, capabilities, and best practices for staffing, e-learning, and employee onboarding. Automation and/or innovation CoE: Today’s strategic CEOs are looking to quickly advance their organizations’ automation and innovation maturity.
Doblin’s Ten Types of Innovation Framework provides a great answer to these questions. This framework breaks down innovation into ten specific types, which we will discuss in this blog post. We will also provide examples of each type of innovation and explain how you can use it in your business.
Automation. Automation is one of the crucial enablers of legacy modernization and digital transformation. Automation helps businesses save employees’ time from low-value & repetitive tasks, redesign mission-critical business workflows, and adopt new business models. Performance and uptime.
As AI becomes deeply integrated into physical devices, it expands the scope of financial innovation through services such as micropayments, AI-driven financial assistance, and real-time credit decision-making embedded in customers lifestyle.
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