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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

Outsourcing providers have also been impacted by such changes, with 59% 1 of Global Business Services looking to automate their processes with technological advancements like cloud and AI. We differentiate ourselves through our Premier Sync framework , which offers co-sourcing solutions tailored to your specific challenges.

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The Bot Backlash: How Misguided Chatbot Implementation is Ruining Your Customer Experience

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User-Centered Design Principles Chatbots lack a flexible, interactive design that hinders their ability to handle multiple queries and multitask. This becomes a source of great dissatisfaction for consumers. 3 Only leveraging a more flexible and interactive design would improve ease of use and overall consumer satisfaction.

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Integrating EDI and ETL for Seamless Business Operations

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This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands. Extract, Transform, and Load (ETL) complements EDI by extracting data from various sources, transforming it into a usable format, and loading it into a central system like a data warehouse.

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Future-Proof Your Business: The Rise of Co-Sourcing Solutions

NoonDalton

In today’s fast-paced business environment, more companies are turning to co-sourcing to meet their operational needs. Co-sourcing, a hybrid model, combines in-house resources with external expertise from outsourcing companies. Co-sourcing allows diversification of service providers.

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How ETL Processes Enable Data-Driven Decision-Making

Premier BPO

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. What is ETL?

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Mobile Device Management’s Role in the Success of Mid-Market Business

Premier BPO

Mobile Device Management (MDM) is a critical line of defense, safeguarding sensitive information on employee devices – company-owned and personal – under well-designed BYOD policies. At the same time, automated compliance enforcement ensures you confidently navigate the complexities of regulations.

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Erin Moloney, General Manager, Recognized for Excellence in Leadership by Consulting Magazine

Perficient Digital Transformation

Always someone who is passionate about getting involved and supporting up-and-coming talent, it is with great pleasure that we introduce one of our leaders, Erin Moloney , the general manager of Perficient’s Dallas office and co-lead of Perficient’s Women in Tech ERG. Erin’s influence and excellence aren’t limited to just Perficient.