Remove Automation Remove Co-Sourcing Remove Inventory Management
article thumbnail

The Glossary of Outsourcing Jargon by Premier BPO

Premier BPO

Co-Sourcing. A type of outsourcing that makes the externally hired company part of your in-house team and promotes values of sharing risk and reward is Co-souring. An automated phone system with pre-recorded or computerized voice that acts as the first point of contact for customers in a contact center for incoming calls.

BPO 130
article thumbnail

Business process reengineering (BPR) examples

IBM Services

Background of business process reengineering BPR emerged in the early 1990s as a management approach aimed at radically redesigning business operations to achieve business transformation. This might include streamlining payroll processes, digitizing HR operations or automating invoicing procedures.

article thumbnail

7 inspiring digital transformation success stories

The Scalers

For instance, manufacturing companies undergoing digitalisation can automate inventory management to speed up deliveries. Today, IKEA is integrating AI and drone technology in warehouses to improve inventory management. The brand even co-created a limited edition beverage assisted by AI. Increasing revenue.