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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

Outsourcing providers have also been impacted by such changes, with 59% 1 of Global Business Services looking to automate their processes with technological advancements like cloud and AI. We differentiate ourselves through our Premier Sync framework , which offers co-sourcing solutions tailored to your specific challenges.

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Call & Contact Center Expo 2023: Insights and Key Takeaways

Premier BPO

This year’s expo offered educational sessions, keynote presentations, and networking opportunities on customer strategy, employee engagement, technology, and innovation. Some highlights from collective event sessions included: The need for technology and automation in call centers is still prevalent.

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How ETL Processes Enable Data-Driven Decision-Making

Premier BPO

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. What is ETL?

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ScaleHub to present at the Outsourcing & Shared Services Germany Forum in Berlin

ScaleHub

ScaleHub is excited to present the power of crowdsourcing at the Outsourcing & Shared Services Germany Forum on 8 June in Berlin. In its seventh year, the Forum and the RPA & Smart Automation Germany Forum “represent a well-founded and results-orientated dialog without commercial interest.”

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Mobile Device Management’s Role in the Success of Mid-Market Business

Premier BPO

It presents a significant shift for enterprise IT looking to drive significant business and employee performance enhancements. At the same time, automated compliance enforcement ensures you confidently navigate the complexities of regulations. Compliance headaches can become a thing of the past with automated policy enforcement.

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Erin Moloney, General Manager, Recognized for Excellence in Leadership by Consulting Magazine

Perficient Digital Transformation

Always someone who is passionate about getting involved and supporting up-and-coming talent, it is with great pleasure that we introduce one of our leaders, Erin Moloney , the general manager of Perficient’s Dallas office and co-lead of Perficient’s Women in Tech ERG. Erin’s influence and excellence aren’t limited to just Perficient.

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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Event Theme and Topics: Topics under discussion focused on the latest trends and best practices for shared services, including digital transformation, automation, and data analytics with the concept of centralizing support functions to increase efficiency and reduce costs. The overall networking at the event was tremendous.