Amzur

OCTOBER 10, 2024

However, these networks are increasingly vulnerable to disruptions caused by factors such as natural disasters, economic fluctuations, and geopolitical events. Collaboration : The ability to work effectively with suppliers, customers, and other stakeholders. Geopolitical events: Wars, trade disputes, political instability, etc.

Supply Chain Management 59

Supply Chain Management Inventory Management Collaborations Advisory 59

Automation Anywhere

NOVEMBER 19, 2020

For many industry leaders, intelligent automation —a combination of Robotic Process Automation (RPA) and artificial intelligence—has helped them meet the challenges by transforming their operations to increase ROI, efficiency, quality, and compliance and supporting the accelerated push of the drug cycle from lab to market. Ignore them.

Automation 98

Automation Robotics Process Automation Supply Chain Management Data Entry 98

IBM Services

MAY 10, 2023

So, how do we at IBM continue to provide technological solutions that tap into the power of artificial intelligence and leverage intelligent automation , all while bolstering human ambition for collaboration, creativity and innovation? That technology, of course, is artificial intelligence.

Automation 84

Automation Out-Tasking Design Collaborations 84

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Hyland

SEPTEMBER 5, 2022

Held in Dublin this year and available virtually, the Open Source Summit is the premier event for open source developers, technologists and community leaders. My colleague, Antoine Thomas , and I will be at the event, presenting on how a cloud-native approach enables you to better deliver solutions to market.

Sourcing 145

Sourcing Collaborations Reduced Costs Management 145

IBM Services

JANUARY 8, 2024

In modern enterprises, where operations leave a massive digital footprint, business events allow companies to become more adaptable and able to recognize and respond to opportunities or threats as they occur. Teams want more visibility and access to events so they can reuse and innovate on the work of others.

Sourcing 78

Sourcing Automation Collaborations Analytics 78

Everest Group

APRIL 21, 2022

What the practical applications and options are to automate semi-structured and unstructured data, increase auto-adjudication rates, and support claims adjudicators in the decision process. Ways to enable business and IT collaboration. Live, virtual event. How to adopt digitalization through a phased layering approach.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Premier BPO

MAY 16, 2023

The Call & Contact Center Expo is an industry event catering to professionals in the customer care, contact center, and customer experience field. The event was an excellent opportunity for organizations to connect and strategize on optimizing Customer Experience (CX) for their client base.

Co-Sourcing 130

Co-Sourcing BPO Call Center Customer Support 130

Perficient Digital Transformation

SEPTEMBER 26, 2024

From groundbreaking announcements to new features unveiled during keynotes from Microsoft’s Charles Lamanna, Corporate Vice President of Business Industry and Copilot, and Jeff Teper, President of Apps and Platforms, PPCC24 offered an electrifying three days of innovation and collaboration.

Automation 105

Automation Collaborations Design 105

SEBPO

FEBRUARY 13, 2023

that those who learned to collaborate and improve most effectively have prevailed.” – Charles Darwin Gather around the conference room, publishers and vendors! We’re thrilled to return to this inventive event that revamps the traditional conference model into one that promotes the ultimate level of collaboration.

Collaborations 98

Collaborations Automation 98

Premier BPO

OCTOBER 9, 2023

Explore the cutting-edge technology, and applications of automation and AI, and gain expert insights at the ICMI Contact Center Expo 2023; the most customized Contact Center Event set to take place from October 16th to 19th in Orlando, Florida. What would you do if you were UNSTOPPABLE – Speaker: Alex Weber Why to Attend?

BPO 130

BPO Co-Sourcing Outsourcing Customer Service 130

Everest Group

AUGUST 7, 2024

Previously, insurers focused on cloud migration projects, process automation, and reducing data silos. In response, IT service providers are developing in-house solutions and collaborating with technology providers and InsurTechs worldwide. The recent economic climate has shifted their priorities toward quick wins and long-term growth.

Insurance 147

Insurance Service Marketing Collaborations 147

Everest Group

NOVEMBER 6, 2023

Cloud security providers are expanding their capabilities to meet these demands, emphasizing a platform-driven approach with next-generation features such as DevSecOps, automation, and zero trust.

Service 162

Service Cybersecurity Regulations Government 162

Premier BPO

JUNE 2, 2022

Deemed “The Premier Conference and Networking Summit for MSPs ”, the event brings together industry moguls, MSPs, VARs , resellers, agents, analysts, SMBs , and solution providers alike. The extensive three-day event covers a lot of topics in adjacent sessions for anyone interested in a particular topic. Get a Free Tech Super Pass now!

BPO 130

BPO Cybersecurity Sales Collaborations 130

31 West

MAY 29, 2023

Like G Suite, Google Workspace offers a bunch of productivity tools for communication, meeting, presentation, collaboration, etc. Google Meet For Collaboration Creating team collaboration is a complex task, and it becomes more challenging in the case of remote work culture. For this, Google enables you to set retention rules.

Accounting 130

Accounting Collaborations Automation Administrative 130

Everest Group

APRIL 9, 2024

Keep reading for the perspectives of Everest Group Partner Rohitashwa Aggarwal, who attended the event. However, the potential of GBS/SSC collaborating with outsourced entities in a combined “AND” model was surprisingly absent in the conversations. Reach out to us to learn more. If so, you will relate to this.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

31 West

MAY 22, 2023

SharePoint is primarily a collaborative platform that enables organizations to streamline their business process with multiple features. The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration.

Collaborations 130

Collaborations Efficiency Automation Management 130

Perficient Digital Transformation

SEPTEMBER 17, 2024

As an Optimizely expert, I eagerly anticipate this time of year due to the exciting Optimizely events happening worldwide. During these events, we learn about new product releases and discover innovative ways to drive success for our customers. Will you be at Opticon 2024? Perficient will see you there! This can lead to several issues.

Marketing 109

Marketing Collaborations Reduced Overhead Automation 109

Capgemini

JUNE 12, 2024

Double triumph at Pegaworld – a testament to collaborative excellence Gustaf Soderlund, Jaime S Lightfoot and Stephan Kolarik Jun 10, 2024 Facebook Linkedin For nearly two decades, Capgemini and Pega have been working together to build domain-focused solutions that drive impactful business transformations.

Collaborations 52

Collaborations Banking Automation Government 52

31 West

APRIL 9, 2024

Tools like learning management systems (LMS), automated notifications, and virtual meeting platforms can facilitate more efficient and flexible communication. Utilize automated response systems to confirm receipt of queries and provide a timeframe for resolution.

Customer Service 130

Customer Service Service Collaborations Administrative 130

Planergy Software

MARCH 24, 2025

Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. Organizing trust-wide events like charity galas or virtual auctions can generate a lot of income while engaging the community. Accounts Payable (AP) automation is one of the best ways to do this. What's PLANERGY?

Finance 52

Finance Shared Services Collaborations Automation 52

Hyland

JULY 19, 2022

We’re building the CommunityLIVE event experience around the topics that support your digital evolution. Explore toolsets for automation, innovation and transformation, as well as opportunities to further partner with Hyland to meet your business objectives. Quick links for CommunityLIVE: Register for CommunityLIVE.

Cybersecurity 145

Cybersecurity Automation Flexibility Service 145

31 West

FEBRUARY 20, 2023

It includes features like a unified agent dashboard, omnichannel support, automation, and AI-guided decisions. About SysAid SysAid specializes in IT service management and automation. You can significantly improve productivity and streamline processes with its service automation capabilities.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Sales 130

Perficient Digital Transformation

APRIL 26, 2023

As a proud attendee of this prestigious event, I can’t wait to share my excitement and encourage you to connect. This year’s conference promises to be bigger and better than ever, focusing on knowledge sharing, innovation, and collaboration. Are you ready to revolutionize your business with ServiceNow?

Collaborations 98

Collaborations Customer Service Automation Service 98

Hyland

AUGUST 5, 2022

Decreased team collaboration. Likewise, how does management implement greater collaboration between virtual teams and those in the office? If emails no longer work as your main form of communication, consider incorporating collaboration tools or shared workspaces to exchange messages, make calls and send across files faster.

Out-Tasking 145

Out-Tasking Collaborations Human Resources Flexibility 145

IBM Services

MAY 11, 2023

For IBM, Think is a perfect time for us to connect, collaborate and help our clients and partners continue to forge ahead with digital transformation and innovation. As we wrap up Think 2023, we’re excited to recap a few of the exciting new capabilities we are launching in our IT Automation portfolio.

Automation 60

Automation Engineering Collaborations Reduced Costs 60

NoonDalton

FEBRUARY 26, 2024

This evolution, spurred by technological advancements and catalyzed by recent global events, has dismantled traditional office boundaries, setting the stage for a more flexible and digitally connected work environment. Clear Communication Channels: Establish clear, open channels of communication and encourage sharing and collaboration.

Collaborations 52

Collaborations Flexibility Out-Tasking Reduced Overhead 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Premier BPO

MAY 12, 2022

Our leadership was present at all the major industry sessions and gave insights into the event’s happenings, revealing what the experts had shared: industry best practices, emerging CX trends , and lessons learned from last year. Using technology and automation to augment existing CX processes. Premier BPO Expert Insight.

BPO 130

BPO Co-Sourcing Insurance Automation 130

Perficient Digital Transformation

AUGUST 28, 2024

We met in May 2023 developing an internal Pride Month virtual event on queer history and raised over $1300 for various LGBTQ+ charities. During that time, we treated this ERG as its own mini business within Perficient – developing strategic plans, outreach materials and member events, and ultimately securing ERG status on June 3, 2024.

Marketing 104

Marketing Collaborations Automation Design 104

31 West

MARCH 15, 2023

For example, it can help train employees, provide better tools for automation and remote access, and all the while generating profit. ConnectWise’s business management software helps connect systems and increase visibility, accountability, and collaboration. Other features include patch and endpoint management and IT automation.

Management 130

Management Cybersecurity Service Right-Sizing 130

SirionLabs

JANUARY 31, 2022

What is Contract Automation? However, by utilizing contract automation software , companies can drastically reduce associated costs and improve their overall contract lifecycle management (CLM) process. Contract automation focuses on using the power of machine learning (ML) and AI to streamline and automate the contract lifecycle.

Automation 52

Automation E-Commerce Collaborations Software 52

31 West

APRIL 27, 2024

Effective management and a streamlined workflow require excellent collaboration between your internal and external teams. Zoho Connect and Slack are our best choices for effective team collaboration. Slack is a business communication app that offers seamless collaboration and advanced functionalities for communication.

Right-Sizing 130

Right-Sizing Collaborations Efficiency Banking 130

IBM Services

MAY 6, 2024

This council will provide a forum where global organizations work together, creating an exciting opportunity to unite the community, share experiences and collaboratively implement solutions to build a strong global workforce for the mainframe platform. IBM Z Career Connection Events: These events bring employers and students together.

Administrative 92

Administrative Jobbing Automation Collaborations 92

Everest Group

NOVEMBER 17, 2022

In this blog, we share some of our key takeaways from the event organized by the Cellular Operators Association of India (COAI) and India’s Department of Telecommunications (DoT). An interesting highlight of the event was the increased emphasis on showcasing the applications of 5G. 1-4 in Pragati Maidan in New Delhi.

Retail 130

Retail Collaborations Software Manufacturing 130

31 West

FEBRUARY 3, 2023

Autotask is a complete business management IT solution with features like a service desk, automation, and CRM. It supports collaboration among several software development tools across the enterprise. You can perform activities like setting up SLAs, self-service portals, automation, risk assessment, and tracking and analyzing reports.

Software 130

Software Customer Support Administrative Automation 130

Vilmate

JANUARY 11, 2024

Today, we want to review the highlights of 2023 and discuss the significant events in the IT world. Web Summit 2023 Web Summit is the biggest and most well-known technology event that has been happening in major European cities for several years. Forbes describes this event as a “rock concert in the field of technology.”

Cybersecurity 52

Cybersecurity Design Analytics Healthcare 52