31 West

SEPTEMBER 12, 2022

Enable Collaboration. Automate Repetitive Tasks. Enable Collaboration. The help desk infrastructure should enable collaboration among cross-functional teams. Practices like ticket documentation and collaboration can be taken to the next level with centralized storage and access. Automate Repetitive Tasks.

Management 130

Management Out-Tasking Customer Support Outsourcing 130

31 West

JULY 15, 2022

What is so Special About Managed Services? In the IT world, Managed Services allow you to offload the responsibilities of business administration and system management to a Managed Service Provider (MSP). Here comes the anchoring reasons for you to consider managed services for Microsoft 365. License Management.

Managed Services 130

Managed Services Management Service Administrative 130

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. Hackett Pay will cover all aspects of payroll operations support, including wage payments, employee tax, wage garnishments, W-2 management, employee verification, tax credits and unemployment claims.

Payroll 78

Payroll Collaborations Managed Services Management 78

inDinero

SEPTEMBER 21, 2024

Streamlining Nonprofit Financial Management To streamline financial management for your nonprofit, start by standardizing financial policies to guarantee consistency and transparency. Promote board collaboration through regular updates and financial training for enhanced oversight.

Management 98

Management Accounting Collaborations Finance 98

31 West

MARCH 31, 2024

Designed to improve your customer experience, Zendesk has grown into a full-fledged customer relationship management software featuring robust collaboration, multi-channel communication, integration, and ticketing system (to name a few) solutions to enhance your user journey with your business. Let’s take a look.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

Groove Technology

JANUARY 11, 2022

Thanks to its flexibility and adaptability, a learning management system, or LMS , stands out from the rest. SaaS is used in several markets ranging from eCommerce, collaboration, applications, file sharing, and learning management systems. As you can imagine, SaaS LMS is a learning management system available in the cloud.

Management 130

Management Software Flexibility Human Resources 130

Globalization Partners

AUGUST 5, 2022

We’ll start by setting out what we mean by risk management before collating a list of seven best practices. What is risk management? In order to create a positive environment where people can work safely and productively together, an organization needs to prioritize risk management. Best Practices. Top leadership.

Risk Management 117

Risk Management Risk Management Management Human Resources 117

Perficient Digital Transformation

OCTOBER 19, 2022

For automating this deployment, we are using Jenkins as CICD pipeline to deploy an application on container of Google Kubernetes engine cluster with blue/green deployment strategy using zero downtime deployment. You will implement complex pipelines with all layers of automated tests. Stability: More stability to your app. Docker Hub.

Automation 111

Automation Engineering Jobbing Sourcing 111

Groove Technology

MARCH 22, 2023

Introduction to API Management APIs (Application Programming Interfaces) are becoming increasingly important for businesses to integrate digital services and streamline operations. However, managing multiple APIs can be complex and challenging. What is API Management?

Management 130

Management Design Streamline Operations Flexibility 130

IBM Services

FEBRUARY 19, 2024

In today’s complex global business environment, effective supply chain management (SCM) is crucial for maintaining a competitive advantage. Here’s how companies are using different strategies to address supply chain management and meet their business goals.

Supply Chain Management 86

Supply Chain Management Management Inventory Management Analytics 86

Groove Technology

MAY 25, 2023

From sales and marketing to finance and supply chain management, organizations rely on data to make critical decisions. However, as businesses grow and expand, they often face a multitude of challenges in integrating and managing their data. API designer: A tool for designing, testing, and managing APIs.

Management 100

Management Supply Chain Management Sourcing Collaborations 100

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

31 West

MAY 23, 2024

Digitization is all about creating a workspace where you can automate most of your mundane management operations. The most crucial aspects of your management are handling sales, marketing, and, not to mention, your customers. Its key objective is to establish seamless collaboration between sales departments.

E-Commerce 130

E-Commerce Sales Analytics Automation 130

Automation Anywhere

JUNE 15, 2022

Intelligent automation in the form of a Digital Workforce is not only enhancing the productivity and efficiency of finance professionals but also improving accuracy and increasing cash flow. Digital Workers can automate and streamline these processes, acting and analyzing in ways humans do. Each skill can help automate numerous tasks.

Accounting 145

Accounting Robotics Process Automation Finance Automation 145

Groove Technology

DECEMBER 16, 2024

From evaluating technical capabilities and agile experience to establishing effective communication protocols and project management frameworks, you'll find practical information to make informed decisions about your outsourcing strategy. VPNs), strong password management, and encrypted data storage.

Software 100

Software Outsourcing Collaborations Flexibility 100

31 West

JULY 19, 2024

Whether managed by your team or a customer service outsourcing agency , excellent support is key to winning clients back. In this guide, we’ll explore the key features of this powerful customer relationship management (CRM) platform and dwell on some challenges associated with its implementation.

Service 130

Service Customer Service Sales Out-Tasking 130

31 West

JUNE 11, 2024

A clear user interface, a variety of customer management features, and customization and integration capabilities are some common things to look for in a customer support solution. Its key features include automation, especially in workflow and customer management. Each platform shares a few common things.

Analytics 130

Analytics Automation Customer Support Customer Service 130

Mattsen Kumar

AUGUST 6, 2024

Workforce management (WFM) approaches are adapted to the evolving work environment, driven by technological advancements, shifting employee expectations, and economic factors. Companies must stay well-informed about current trends to manage their workforce. Source ) 3. Source ) 4. Source ) 5.

Management 98

Management Sourcing Software Labor Costs 98

IBM Services

MARCH 29, 2024

Imagine a future where artificial intelligence (AI) seamlessly collaborates with existing supply chain solutions, redefining how organizations manage their assets. If you’re currently using traditional AI, advanced analytics, and intelligent automation, aren’t you already getting deep insights into asset performance?

Management 88

Management Services Contracting Analytics Collaborations 88

Groove Technology

SEPTEMBER 18, 2024

It’s about shifting how we think about quality, collaboration, and ownership. The real challenge is getting teams—developers, testers, project managers, and even clients—to change their mindset about when and how testing should be done. For a successful Shift-Left implementation, automation can’t be an afterthought.

Automation 130

Automation Collaborations Software Out-Tasking 130

31 West

MAY 22, 2023

SharePoint is primarily a collaborative platform that enables organizations to streamline their business process with multiple features. The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration.

Collaborations 130

Collaborations Efficiency Automation Management 130

Groove Technology

SEPTEMBER 18, 2024

It’s about shifting how we think about quality, collaboration, and ownership. The real challenge is getting teams—developers, testers, project managers, and even clients—to change their mindset about when and how testing should be done. This collaboration isn’t just about being in the same meetings. Mindset Shifts 2.1

Automation 130

Automation Collaborations Software Out-Tasking 130

Groove Technology

FEBRUARY 5, 2022

DevOps aims to accelerate the delivery of high-quality software solutions by automating and merging the work of development (Dev) and IT operations (Ops), which are normally performed independently. DevOps, as a philosophy, is linked to continuous improvement, collaboration, and operational transparency. The DevOps lifecycle.

Outsourcing 130

Outsourcing Collaborations Software Automation 130

Groove Technology

OCTOBER 1, 2024

This article analyzes in detail how outsourcing can optimize software development costs, and mentions effective strategies such as choosing the right partner, strict project management and applying new technology.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

Hyland

SEPTEMBER 5, 2022

Founded in 2000, this nonprofit tech consortium provides a neutral, trusted hub for developers to code, manage and scale open technology projects. Identify and implement opportunities for collaboration, including networking events like the Open Source Summit. Amplifying the Hyland product and solution roadmap.

Sourcing 145

Sourcing Collaborations Reduced Costs Management 145

31 West

OCTOBER 21, 2022

An enterprise help desk enables you to automate a vast area of your business operation. For example, an automated ticket assignment feature allows you to assign service request tickets to the relevant agents automatically. Ticket management : Automated ticketing system ensures easy conversion of customer requests into tickets.

Collaborations 130

Collaborations Operational Costs Automation Customer Service 130

31 West

MAY 29, 2023

Like G Suite, Google Workspace offers a bunch of productivity tools for communication, meeting, presentation, collaboration, etc. Google Drive For File Management All Google users get a Google Drive account to store and manage files and documents. So you need to manage all apps, data, and users, which is another big task.

Accounting 130

Accounting Collaborations Automation Administrative 130

31 West

JANUARY 23, 2023

When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. What is ZenDesk? What’s new?

Out-Tasking 130

Out-Tasking Automation Software Right-Sizing 130

Paysquare

MARCH 3, 2024

Traditional payroll management systems are known for using manual processes and paperwork, which only lead to increased tasks. Also, accessing payroll information or making changes required direct interaction with payroll staff, which automatically caused delays in work and inefficiency in overall payroll management.

Payroll 91

Payroll Management Service Administrative 91

31 West

AUGUST 12, 2022

CRM or customer relationship management is used for handling customer-business relationships. These are operational, strategic, analytical, and collaborative CRM. Operational CRM focuses on simplifying customer data management via automation. It focuses on satisfied customers’ data collection and management.

Supply Chain Management 130

Supply Chain Management Customer Service Collaborations Analytics 130

31 West

JULY 10, 2024

Choosing a hosting solution, for example, determines the qualities of hardware your website will run on, the amount of resources you’ll have, the services you’ll have at your disposal (like managed hosting or after hours support ), etc. This can be such automation tasks as email campaigns, social media management, and lead nurturing.

E-Commerce 130

E-Commerce Sales Out-Tasking Automation 130

31 West

MARCH 13, 2023

Automation is needed more now than ever. Whether it’s human resource management or your IT infrastructure, robust and high-quality software can help streamline all core tasks effectively. Like any other IT management app, ServiceNow comes with a price tag. Workflow Automation IT tools are all about automation.

Out-Tasking 130

Out-Tasking Right-Sizing Automation Human Resources 130

Perficient Digital Transformation

SEPTEMBER 17, 2024

This year, I’m particularly excited about how far we’ve advanced with Optimizely One in collaboration with Perficient, which is described as an operating system for marketing teams. For one, it creates communication barriers, making it hard for teams to collaborate effectively. Will you be at Opticon 2024?

Marketing 109

Marketing Collaborations Reduced Overhead Automation 109

31 West

APRIL 16, 2024

Implement Centralized Management Software Centralized management software acts as the command center for IT support, offering a host of cost-saving advantages: Streamlined Processes – Automating routine tasks reduces manual errors and frees up valuable time.

Software 130

Software Labor Costs Out-Tasking Automation 130

3Pillar Global

JANUARY 2, 2024

ModelOps is a set of capabilities focused on governing and managing all AI and decision models. ModelOps and DevOps align on foundational concepts of collaboration, automation, and continuous improvement. Further, both disciplines focus on improving cross-functional collaboration.

Engineering 105

Engineering Collaborations Government Analytics 105

Everest Group

AUGUST 14, 2024

Consequently, there has been a decrease in deal activities and a shift in focus toward tightening the bottom line and managing risks. Data analytics, artificial intelligence (AI), and machine learning are enhancing deal sourcing, portfolio management, and risk assessment.

Collaborations 64

Collaborations Advisory Regulations Government 64

31 West

MAY 4, 2024

Today, you need a centralized system where all your customer data can be organized and managed in a single place. That’s what high-quality, scalable, and robust Customer Relationship Management (CRM) software does for your business. These tools are designed to streamline your workflow and manage customer interactions.

Software 130

Software Supply Chain Management Sales Out-Tasking 130