Groove Technology

NOVEMBER 15, 2024

Industry research indicates that a substantial percentage of organizations grapple with managing outsourced software projects. However, by employing strategic methodologies, companies can maximize the benefits of this collaborative approach.

Software 100

Software Outsourcing Nearshoring Offshoring 100

Groove Technology

JANUARY 15, 2025

From process automation to code optimization, AI is creating breakthroughs in productivity and quality. These solutions include intelligent programming assistants, advanced machine learning frameworks, and automated testing systems. Use Cases : Automating text processing tasks like email classification.

Automation 130

Automation Software Analytics E-Commerce 130

Everest Group

APRIL 8, 2024

Intelligent Document Processing (IDP), Banking-specific IDP, and Insurance-specific IDP Products Intelligent Document Processing (IDP) products continue to play a vital role in enterprises’ automation technology portfolios. This demand is further propelled by the advanced capabilities, features, and functionalities offered by IDP products.

Insurance 195

Insurance Banking Research Automation 195

Everest Group

JULY 4, 2022

As part of our continued Metaverse research, let’s explore these emerging technologies and whether they will collide or coexist. Its serious market potential can be seen by the collaboration of industry participants to define standards to interoperate Metaverse platforms and ecosystems.

Marketing 246

Marketing Research Collaborations Manufacturing 246

Automation Anywhere

OCTOBER 28, 2020

Automation has become a critical component of the enterprise digital transformation strategy. Businesses have realized large gains in efficiency, accuracy, and cost savings by automating repetitive tasks across the front office and back office. And all that can lead to a long backlog of automation projects and frustration.

Automation 97

Automation Robotics Process Automation Government Collaborations 97

Automation Anywhere

NOVEMBER 19, 2020

For many industry leaders, intelligent automation —a combination of Robotic Process Automation (RPA) and artificial intelligence—has helped them meet the challenges by transforming their operations to increase ROI, efficiency, quality, and compliance and supporting the accelerated push of the drug cycle from lab to market. Ignore them.

Automation 98

Automation Robotics Process Automation Supply Chain Management Data Entry 98

Automation Anywhere

MARCH 10, 2022

As the effects of the pandemic appear to be waning, most businesses (63%) say retaining employees is more difficult than hiring them, according to new research. And it looks like they have a good chance of getting those things with the help of intelligent automation combining Robotic Process Automation (RPA) and artificial intelligence (AI).

Automation 98

Automation Robotics Process Automation Out-Tasking Jobbing 98

The Hackett Group

JULY 13, 2023

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Operational Costs 97

Operational Costs Finance Research Advisory 97

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Everest Group

FEBRUARY 2, 2023

Blockchain allows banks to automate their back-office operations and reduce manual errors, which can result in significant savings for businesses. Automating other processes Blockchain can also help automate certain processes within banks by allowing them to create smart contracts. What is the future of blockchain?

Banking 246

Banking Service Right-Sizing Automation 246

Everest Group

NOVEMBER 30, 2023

Our research highlights the transformative power of technology in reducing carbon footprints, enhancing energy efficiency, and driving sustainable practices across sectors as diverse as oil & gas, banking & finance, and manufacturing. Products marketed as sustainable now hold a 17.0%

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

Everest Group

MAY 8, 2024

Research findings To unlock the value that service providers can realize through their asset and accelerator monetization, we conducted detailed research to understand the key areas that providers must consider. ROI in the 2.5

Service 173

Service Sales Software Research 173

Everest Group

APRIL 9, 2024

However, the potential of GBS/SSC collaborating with outsourced entities in a combined “AND” model was surprisingly absent in the conversations. Everest Group research shows that GBS is increasingly embracing hybrid models. Our research also counters a comment made during the discussion that insourcing is not increasing.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Premier BPO

JUNE 14, 2024

Technological tools that include AI-powered analytics, cognitive technology, automation, and process excellence. The client researched many different BPOs before deciding to partner with Premier BPO. The client feels like its partnership with Premier BPO is a true collaboration. Exceptional communication for smooth interaction.

Outsourcing 246

Outsourcing BPO Co-Sourcing Streamline Operations 246

31 West

NOVEMBER 25, 2023

Today, IT encompasses various services, from digital classrooms and online learning platforms to sophisticated data management systems and advanced research tools. Students and faculty now require continuous access to various IT services for multiple activities, including learning, teaching, research, and administration.

Management 130

Management Service Administrative Research 130

Everest Group

JANUARY 18, 2024

This forecast summarizes the sentiments of more than 50 CIOs interviewed by Everest Group in collaboration with Yates Ltd. Our areas of focus include enterprise networks, software, managed services, end user services and automation. The full report is available for complimentary download. is a WBENC-certified woman-owned business.

Research 162

Research Government Retail Healthcare 162

Everest Group

AUGUST 29, 2022

To capitalize on this opportunity, data analytics use within outsourced contracts has grown significantly over the past few years, and our recent research shows that analytics is now present in 30% to 35% of CXM deals. However, this responsibility does not come with a blank check, and leaders are still challenged to reduce support costs.

Reduced Costs 195

Reduced Costs Analytics Impact Sourcing Outsourcing 195

Everest Group

NOVEMBER 6, 2023

Cloud security providers are expanding their capabilities to meet these demands, emphasizing a platform-driven approach with next-generation features such as DevSecOps, automation, and zero trust.

Service 162

Service Cybersecurity Regulations Government 162

Everest Group

JANUARY 17, 2023

Inputs from these sources were used in conjunction with our existing low-code research and ongoing conversations with ecosystem players to inform the final review across the below assessment dimensions. Collaborative development. Assessment dimensions. User Interface (UI) and User Experience (UX) capabilities.

Research 130

Research Collaborations Sourcing Design 130

IBM Services

OCTOBER 26, 2023

In fact, ESG Research found that 91% of all applications will eventually be hosted in the public cloud. Combining Cloudability and Turbonomic can also help FinOps practitioners address their top challenges—empowering engineers to automate actions and improving collaboration between engineers and FinOps teams.

Automation 71

Automation Engineering Finance Research 71

Everest Group

SEPTEMBER 30, 2024

These include research and development (R&D), product development, digital transformation initiatives, data analytics, and even end-to-end supply chain management. However, there is now a marked shift towards greater collaboration with providers throughout the GCC lifecycle, including the setup phase.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Redial

SEPTEMBER 5, 2024

BPO leads to job losses in the home country While some jobs are outsourced, BPO often enables companies to grow, creating more jobs at home in higher-value sectors like project management or research and development.

BPO 130

BPO Outsourcing Business Process Outsourcing Jobbing 130

Redial

SEPTEMBER 5, 2024

BPO leads to job losses in the home country While some jobs are outsourced, BPO often enables companies to grow, creating more jobs at home in higher-value sectors like project management or research and development.

BPO 130

BPO Outsourcing Business Process Outsourcing Jobbing 130

Everest Group

MAY 3, 2022

Potential use cases span a variety of sectors and include the following: Industrial: Process automation, IIoT systems, remote monitoring, predictive analytics, collaborative robots. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Additional Market Highlights.

Engineering 130

Engineering Marketing Service Advisory 130

Automation Anywhere

OCTOBER 22, 2021

Robotic Process Automation (RPA) can help with burnout and lack of opportunity. You can now find low-code/no-code RPA tools that give ordinary users—not techies—the ability to automate all these different tasks. 4 Encourage a collaborative, citizen developer community But work satisfaction isn’t just about technology.

Robotics Process Automation 131

Robotics Process Automation Out-Tasking Jobbing Automation 131

31 West

JULY 19, 2024

According to Salesforce research , 88% of buyers will choose a company again if the service is good. This fosters a collaborative environment where a customer care team can work hand-in-hand with sales representatives. The Salesforce Sales Cloud module automates the sales process and assists companies in closing more deals.

Service 130

Service Customer Service Sales Out-Tasking 130

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cloud Services Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Premier BPO

JUNE 21, 2024

Data security is paramount when utilizing hybrid work devices, but research indicates that 80% of BYOD programs are not securely managed 2. At the same time, automated compliance enforcement ensures you confidently navigate the complexities of regulations.

Marketing 130

Marketing BPO Co-Sourcing Flexibility 130

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cloud Services Location City: Gurgaon Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Insurance 100

Insurance Advisory Research Right-Sizing 100

Everest Group

SEPTEMBER 21, 2021

Read on to learn how critical partnerships with IT and BPO providers can help vaccine manufacturers in product development and more by providing technology tools, artificial intelligence, automation and analytics, talent and other needed expertise. The opportunities for service provider-enterprises collaboration are ever-increasing.

Outsourcing 130

Outsourcing Manufacturing Out-Tasking Administrative 130

Everest Group

JULY 13, 2022

Robotic process automation (RPA) and Artificial Intelligence (AI)-based automation can significantly reduce the number of transactional tasks delivered manually, in addition to a few judgement-oriented tasks. Everest Group’s future of work research shows adoption of these technologies has accelerated during the pandemic.

Robotics Process Automation 130

Robotics Process Automation Out-Tasking Automation Research 130

Everest Group

SEPTEMBER 30, 2024

Process automation and efficiency enhancements: The need to enhance efficiencies and optimize costs has emerged as a key priority for OSAT companies. Service providers now have an opportunity to work with these firms to identify processes that can be automated and enhanced using digital technologies.

Outsourcing 130

Outsourcing Service Engineering Manufacturing 130

Zinnov

SEPTEMBER 29, 2022

One of the most significant shifts was when manual workmanship and craft traversed into automated processes. The present-day version of these processes has taken the avatar of the automated manufacturing sector by running agile factories and building smart warehouse systems. The Manufacturing industry has evolved from Industry 1.0,

Manufacturing 111

Manufacturing Robotics Process Automation Automation Collaborations 111

The Hackett Group

SEPTEMBER 28, 2023

Miami, FL — September 28, 2023 — Human resources (HR) operating costs increased significantly in 2023, with key contributors being wage inflation and high turnover rates, according to new Digital World Class ® HR research from The Hackett Group , Inc. NASDAQ: HCKT). At the same time, they operate with 40% fewer full-time equivalent staff.

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Groove Technology

OCTOBER 1, 2024

Faster Time-to-Market: Collaboration with external partners can accelerate development cycles, enabling quicker launches of products and services. Dedicated Team: Ideal for long-term collaborations with changing priorities. Common models include: Fixed Price: Best for well-defined projects with clear deliverables.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

Perficient Digital Transformation

JANUARY 24, 2025

Through automated prior authorization, GenAI systems can predict authorization requirements and generate supporting documentation, reducing administrative burden and expediting the approval process. GenAI can streamline these processes, driving efficiency and maximizing reimbursement.

Healthcare 52

Healthcare Supply Chain Management Resource Optimizing Research 52