Remove Automation Remove Collaborations Remove Service
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How ConnectWise Improves Business Collaboration And Communication

31 West

ConnectWise offers several tools like an outsourced IT help desk , PSA, IT documentation, and feedback systems to enhance internal and external collaboration and communication. The platform offers several products under core services like business management, cybersecurity management, and unified monitoring and management.

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7 Tips for Developing a Collaborative Hiring Strategy

Globalization Partners

It’s not enough to sell great products, offer quality services, or use the latest and most sophisticated technology — people are the real beating heart of a solid company. And, if you want to find and secure the best talent, a collaborative hiring strategy is essential. Collaborative hiring strategies: A definition. Get social.

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Top 5 Automation Use Cases for the Front Office

Automation Anywhere

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Those teams are responsible for increasing demand, increasing revenue, marketing , and after-sales services. Why front-office automation?

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Improve the Agent Desktop with Automation

Automation Anywhere

Contact centers have become the first line of services and, sometimes, the only interaction a customer has with a business, elevating the centers’ role in retaining customers and growing revenue. To keep up, many contact centers are exploring or employing an automation solution.

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Salesforce Service Cloud: The Ultimate Guide

31 West

They are more likely to return for future purchases and advise your products or services to others. The answer lies in delivering unparalleled customer service. Whether managed by your team or a customer service outsourcing agency , excellent support is key to winning clients back.

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How To Improve Your IT Service Desk

31 West

The most crucial point of an IT service desk is the support experience. If you utilize all prospects of your service desk, your business will be benefitted. An efficient service desk provides clear support priorities, minimum functional interruption, and a satisfying user experience. Bring Automation to Your Service Desk.

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The Importance Of ConnectWise In Managing IT Services

31 West

Are you looking to improve the quality of service you provide? It can help MSPs provide quality IT help desk support services , remote monitoring, and proactive issue resolution. Let us look at ConnectWise’s offering in detail and the role it plays in managing IT services. What is ConnectWise?