Influx

JANUARY 17, 2024

This eBook shares prompts for creating your brand’s voice, communication guidelines, and customer support macros using artificial intelligence. Get the top tips on how to make AI work for you and learn how to define your brand voice for a better customer experience. What’s inside?

Customer Support 52

Customer Support Efficiency Automation Marketing 52

31 West

FEBRUARY 20, 2023

We will be comparing ServiceNow and SysAid based on factors like deployment, ease of use, pricing, integrations, and customer support, among others. Its product range is divided per IT, Employee, Customer, and Creator workflows. About SysAid SysAid specializes in IT service management and automation.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Sales 130

31 West

SEPTEMBER 28, 2024

Your goal is to find what causes customers to have difficulty. Retainment strategies: Design a loyalty program for returning customers. Automate personalized email follow-up after purchase. Offer exclusive benefits/discounts to long-serving customers. Create feedback loops with customers for continuous improvement.

Call Center 130

Call Center Customer Service Out-Tasking Sales 130

Balbelforce

DECEMBER 9, 2021

Such additions will likely include digital automation tools, which help companies meet rising customer expectations, as highlighted by Forrester. Easy-to-use digital automation tools are No-Code, offering self-service, digital deflection, and proactive messaging capabilities. We call this “ customer retention outreach ”.

Software 52

Software Automation Finance Regulations 52