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Effective Strategies For Improving E-commerce Customer Service

31 West

In the ever-evolving landscape of e-commerce, providing exceptional customer service is not just a nicety but a necessity. Key Strategies for Enhancing E-commerce Customer Service 1. Automated systems can handle ticket creation, assignment, and follow-ups, ensuring that no customer query goes unanswered.

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HCL Commerce Customization Capabilities: Empowering Businesses with Tailored E-commerce Solutions

Perficient Digital Transformation

Introduction: In the competitive world of e-commerce, delivering a personalized and flawless shopping experience is consummate to success, businesses face the challenge of delivering unique and individualized shopping experiences to their customers.

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E-Commerce Industry Trends in 2021: How to Use Them to Your Advantage

Transperfect

E-commerce is a fast-paced, ever-evolving industry. Based on our research, here are some of the top e-commerce insights in 2021 and how your company can capitalize on them. If you're considering exploring e-commerce, Shopify is a great option. Preparing for Social Commerce.

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Why Einstein Commerce Cloud Stands Out: Unveiling the Power of AI in E-commerce

Perficient Digital Transformation

Salesforce Commerce Cloud, with its Einstein AI capabilities, offers a compelling solution for businesses seeking to personalize the customer journey and boost sales. Let’s delve into what makes Einstein Commerce Cloud a standout technology. But how does it stack up against other options?

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Salesforce Einstein AI: Navigating a user journey with Voice enabled e-commerce evolution

Perficient Digital Transformation

Transforming voice commerce with Salesforce’s Einstein AI Salesforce Commerce Cloud is a comprehensive, cloud-based e-commerce suite of products designed to help businesses (B2B, B2C, D2C) create seamless shopping experiences across various channels. How is Einstein AI empowering e-commerce platform?

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Applying AI for Good | Automation Anywhere

Automation Anywhere

The use of forecasting through predictive analytics has always existed for improving efficiency for inventory management. The AI-based recommendation engines being adopted in new e-commerce storefronts are driving higher revenues per customer.

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Exploring Blue Prism’s Web-Based Extension

Perficient Digital Transformation

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service.