Everest Group

MAY 24, 2023

As the insurance industry undergoes a paradigm shift post-pandemic, digital transformation can improve customer experience and engagement. Partnering with service providers will help insurers overcome barriers and improve efficiencies. Read on to learn more. Reach out directly to discuss or for more information.

Insurance 130

Insurance Risk Management Risk Management Analytics 130

Everest Group

MAY 31, 2023

From the many thought-provoking conversations that Everest Group analysts engaged in at Formation ’23, three main themes emerged about the future of insurance technology. In this blog, we will take a closer look at these growing trends and explore their potential impact on the insurance industry. Contact us directly for more insights.

Insurance 130

Insurance Streamline Operations Out-Tasking Software 130

Everest Group

MARCH 17, 2023

Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Everest Group

APRIL 21, 2023

Under this approach, DB plan providers transfer their entire/partial pension liabilities to other firms, usually a life insurance firm, to remove their obligation to pay plan participants guaranteed retirement income or post-retirement benefits.

Insurance 130

Insurance Administrative Accounting Marketing 130

IBM Services

DECEMBER 1, 2023

Insurers struggle to manage profitability while trying to grow their businesses and retain clients. Large, well-established insurance companies have a reputation of being very conservative in their decision making, and they have been slow to adopt new technologies.

Insurance 103

Insurance Automation Regulations Reduced Costs 103

Magellan Solutions

APRIL 19, 2023

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses. when outsourcing.

Insurance 98

Insurance Customer Service Outsourcing Service 98

Automation Anywhere

SEPTEMBER 22, 2020

Automation is an exciting area for healthcare industry players — particularly healthcare payers — to invest in. This means taking a closer look at Robotic Process Automation (RPA) to automate business processes. These processes are prime candidates to automate immediately. Ignore them for now.

Healthcare 97

Healthcare Automation Data Entry Robotics Process Automation 97

Everest Group

NOVEMBER 28, 2023

The Managing General Agent (MGA) sector is a bright spot in a turbulent insurance market. Technology investments and strategic partnerships will be key to redefining risk and driving innovation for these specialized insurance agents/brokers. The data provides a compelling sense that MGAs have a bright future ahead.

Insurance 147

Insurance Service Co-Sourcing Analytics 147

Everest Group

AUGUST 14, 2024

Linkedin Live Reimagining the TPA: Making Digital Human August 14, 2024 Catch Everest Group’s Ronak Doshi in this upcoming panel, where fellow industry experts will join him to discuss how to reimagine the third-party administrator (TPA) space and bring in efficiencies, automation, and integration needs within the TPA construct.

Insurance 147

Insurance Administrative Sourcing Efficiency 147

Everest Group

NOVEMBER 16, 2022

Adoption of task mining solutions can not only help enterprises achieve cost savings and operational efficiencies by optimizing and automating tasks, but also enhances employee experience through better resource allocation. This has led to task mining being one of the fastest-growing markets in the Intelligent Automation (IA) space.

Marketing 130

Marketing Automation Software Robotics Process Automation 130

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 98

Automation Healthcare Robotics Process Automation Retail 98

Everest Group

FEBRUARY 2, 2023

The banking industry is redefining itself through emerging technology that is improving products, customer services, and operational efficiencies. Blockchain allows banks to automate their back-office operations and reduce manual errors, which can result in significant savings for businesses.

Banking 246

Banking Service Right-Sizing Automation 246

Perficient Digital Transformation

SEPTEMBER 21, 2023

intelligence automation). This article breaks down how data powers intelligence automation. If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. This business data creates the foundational context for the automation tools to leverage.

Automation 115

Automation Sourcing Sales Service 115

Automation Anywhere

JULY 15, 2021

The latest release of the world’s only cloud-native, web-based platform for end-to-end automation is here: introducing Automation 360 v.21. This release offers new capabilities and features to ensure you get the most out of your intelligent automation platform. Leverage all the new features introduced in the Automation 360 v.21

Automation 97

Automation Robotics Process Automation Out-Tasking Insurance 97

Automation Anywhere

MARCH 4, 2021

Recent industry disruptions have given new impetus to implementing automation as part of digital transformation. An estimated 27 million Americans may lose employer-sponsored health insurance. With an uncertain forecast over the next few years, healthcare organizations have urgently prioritized automating manual, low-value work.

Healthcare 96

Healthcare Automation Out-Tasking Data Entry 96

Invensis

MAY 4, 2022

Insurance in particular, focuses around the processing of large scale data pools. The post How RPA Improves Insurance Claims Processing Efficiency appeared first on Invensis Technologies. The post How RPA Improves Insurance Claims Processing Efficiency appeared first on Invensis Technologies.

Insurance 52

Insurance Efficiency Robotics Process Automation Automation 52

Automation Anywhere

DECEMBER 3, 2020

Until recently, Robotic Process Automation (RPA) software bots have been employed in businesses primarily to streamline and accelerate tasks for back-office functions such as finance and accounting and human resources. And there are a variety of ways of working with those bots to get the maximum benefit from leveraging intelligent automation.

Collaborations 97

Collaborations Automation Robotics Process Automation Finance 97

Automation Anywhere

NOVEMBER 23, 2021

Increasingly, healthcare companies are turning to intelligent automation. By integrating Robotic Process Automation (RPA) with artificial intelligence (AI), healthcare providers can automate complex processes end-to-end, with many decision points also automatable if they are based on clear rules. Improve quality.

Healthcare 80

Healthcare Automation Robotics Process Automation Administrative 80

IBM Services

JANUARY 15, 2024

Enterprises now recognize the importance of leveraging innovative technologies to drive digital transformation and achieve cost efficiency. How do organizations avoid the digital risks of ‘technology misuse’ and achieve efficient innovation that ‘technology promotes production’?

Efficiency 72

Efficiency Insurance Robotics Process Automation Automation 72

Hyland

FEBRUARY 2, 2023

Today’s consumers demand fast and efficient digital channels to conduct financial transactions. Often, they turn to automation. Steve, Hyland’s assistant vice president of financial services and insurance sales, has more than two decades of experience in financial services. An excerpt from h is Q&A with BAI follows. >

Banking 91

Banking Automation Robotics Process Automation Reduced Costs 91

Perficient Digital Transformation

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Insurance 78

Insurance Design Automation Regulations 78

Zinnov

AUGUST 30, 2023

Intelligent Automation and its constituent technologies such as Process Intelligence, Low Code/No Code, Intelligent Document Processing, and Robotic Process Automation can help address burnout and manage the human energy crisis. Let’s explore how Automation can contribute to mitigating employee burnout!

Automation 86

Automation Robotics Process Automation Management Data Entry 86

Everest Group

MAY 14, 2024

Terms such as automation, AI , impact sourcing, and sustainability are typically discussed as separate buzzwords in organizations but are seldom used together. The other two supports leverage best-in-class technology for efficient service delivery and workforce skill enhancement, contributing to its operational success.

Impact Sourcing 162

Impact Sourcing Sourcing E-Commerce Jobbing 162

Offshore India Data Entry

FEBRUARY 12, 2023

Automated form processing helps improve the operations of a business, which ultimately results in growth and profitability. Automated form processing is the kickstart to a whole range of task automation. For example, a single automated form can automatically generate another document automation filled with form submission data.

Automation 81

Automation Human Resources Business Process Outsourcing Data Entry 81

Planergy Software

OCTOBER 22, 2021

Automating the Finance Function. Of all the areas that businesses automate, finance continues to lag far behind. The widespread use of spreadsheets or other outdated systems to perform accounting duties has put millions of businesses behind when it comes to automation. Intelligent Automation in Finance.

Finance 98

Finance Automation Robotics Process Automation Out-Tasking 98

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Perficient Digital Transformation

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. The imperative for transformation has never been clearer, and this is highlighted in Forrester’s report, The Future Of Insurance.

Insurance 59

Insurance Automation Out-Tasking Efficiency 59

Everest Group

JUNE 18, 2024

By leveraging AI in this way, customer service teams can deliver proactive and tailored support that addresses customer needs efficiently and enhances satisfaction. Complex problem solving While AI can handle routine queries and tasks with efficiency, complex issues often require human intervention.

Streamline Operations 147

Streamline Operations Out-Tasking Insurance Engineering 147

Everest Group

APRIL 3, 2024

Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. Implementing gen AI can improve the velocity of change, increasing the overall efficiency of existing tasks. Many use cases that go beyond creating or summarizing content are being explored throughout the value chain.

Regulations 173

Regulations Out-Tasking Insurance Cybersecurity 173

Perficient Digital Transformation

NOVEMBER 1, 2023

Intelligent automation and generative AI can unlock tremendous value for financial services leaders who want to optimize experiences and reduce costs. Perficient was honored to participate in the inaugural Banking, Financial Services, and Insurance (BFSI) event hosted by Kofax.

Insurance 59

Insurance Banking Robotics Process Automation Service 59

Perficient Digital Transformation

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Digitizing functional processes can lead to significant cost savings and efficiency gains.

Insurance 52

Insurance Streamline Operations Analytics Efficiency 52

Automation Anywhere

MARCH 24, 2022

As with other regions worldwide, in the Asia-Pacific and Japan (APJ) region, we see an accelerated rate of change when it comes to the use of intelligent automation. Customer expectations have increased for a faster, more efficient response. That change has led to five megatrends that are transforming business today and beyond.

Automation 72

Automation Robotics Process Automation Efficiency Insurance 72

Amzur

AUGUST 5, 2021

How InsurTech Paves a Pathway to Improved Efficiency and Customer Experiences. Insurtech, a word that refers to technology designed to improve efficiency within the insurance industry, has been accelerating for years. Insurance is a complicated field that is not straightforward for most consumers to understand.

Insurance 96

Insurance Robotics Process Automation Human Resources Call Center 96

Hyland

OCTOBER 31, 2022

Claims has been a top concern for property and casualty insurers , especially with recent events such as the COVID-19 pandemic and the ongoing threat of natural disasters. Claims in sectors like auto insurance increased in severity in recent years. The adage “time is money” is the core of efficient claims handling.

Efficiency 52

Efficiency Insurance Analytics Sourcing 52

Everest Group

MARCH 18, 2024

Additionally, they are exploring flexible and cost-efficient delivery models by expanding delivery to talent-rich regions and using AI and automation for productivity. Despite the influx of new entrants in the marketing ecosystem, CX remains the central focus for all stakeholders.

Marketing 147

Marketing Service Insurance Finance 147

Everest Group

AUGUST 28, 2024

It simplifies budgeting and supports widespread adoption across multiple departments Common among large hospital networks and national insurers like UnitedHealthcare and Kaiser Permanente Value-based pricing: Pricing is aligned with the outcomes achieved, such as improvements in patient outcomes or operational efficiencies.

Healthcare 147

Healthcare Insurance Flexibility Administrative 147

Everest Group

DECEMBER 12, 2024

By enhancing recruitment efficiency and candidate experience, these platforms have become indispensable for businesses to remain competitive in a complex and evolving talent landscape. The trend toward total talent acquisition platforms highlights a unified approach, offering end-to-end solutions to manage diverse workforce categories.

Insurance 130

Insurance Marketing Automation Flexibility 130