Everest Group

OCTOBER 12, 2023

Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages.

Robotics Process Automation 182

Robotics Process Automation Automation Payroll Healthcare 182

Automation Anywhere

AUGUST 24, 2022

Every company is responsible for ensuring the integrity of the financial reports, managing cash flow, and performing other basic finance functions to remain in business. The primary objectives underlying all finance processes are efficiency, accuracy, timeliness, and regulatory compliance.

Finance 145

Finance Automation Robotics Process Automation Accounting 145

Groove Technology

OCTOBER 14, 2021

That’s why software development management techniques play an important role in the success of your outsourced projects. In outsourcing development, project management and planning are also popular. An outsourcing service provider brings expertise and experience, thus resulting in increased productivity and efficiency of your business.

Software 246

Software Outsourcing Management Out-Tasking 246

Groove Technology

JANUARY 15, 2025

From process automation to code optimization, AI is creating breakthroughs in productivity and quality. These solutions include intelligent programming assistants, advanced machine learning frameworks, and automated testing systems. 2025 will see the emergence of 13 groundbreaking AI tools for Java developers.

Automation 130

Automation Software Analytics E-Commerce 130

Redial

SEPTEMBER 26, 2024

In an era where efficiency and innovation drive success, the automotive industry has found a strong ally in Business Process Outsourcing (BPO). Outsourcing key processes allows automakers and automotive suppliers to focus on core competencies while improving efficiency, cost management, and customer service.

BPO 130

BPO Efficiency Supply Chain Management Call Center 130

Everest Group

OCTOBER 21, 2024

Robotic Process Automation (RPA) Products PEAK Matrix® Assessment Organizations are turning to automation to redesign business processes and boost operational efficiency in the face of a global economic slowdown, geopolitical complexities, and ongoing talent shortages.

Robotics Process Automation 130

Robotics Process Automation Automation Efficiency Marketing 130

Automation Anywhere

AUGUST 19, 2022

For example, in an investment bank , the front-office departments consist of sales, investment banking, private equity, equity research trading, and wealth management. On the other hand, banquet managers rely on the front office to get information about requests for service at seminars, banquets, meetings, and the like.

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

Premier BPO

JULY 12, 2024

3 Unfortunately, the healthcare industry hasn’t been able to leverage the full potential of these AI-powered tools that have the potential to enhance customer experience, bring cost savings, boost efficiency, and bring accessibility to healthcare services.

Healthcare 130

Healthcare Efficiency BPO Insurance 130

Groove Technology

NOVEMBER 15, 2024

These projects support businesses in managing operations more efficiently and meeting their digital transformation goals. Cost Efficiency: Outsourcing software development offers significant financial benefits. Project Management and Security: Data security and intellectual property (IP) protection are top priorities.

Software 100

Software Outsourcing Cybersecurity E-Commerce 100

Everest Group

APRIL 7, 2025

At the same time, the demand for timely and accurate reporting has intensified, particularly as next-generation technologies introduce operational efficiencies while simultaneously raising regulatory concerns regarding the ethical and compliance implications of generative AI in PV.

Pharmaceuticals 130

Pharmaceuticals Event Management Reduced Costs Sourcing 130

Groove Technology

FEBRUARY 4, 2025

Hiring an outsourced software development team allows businesses to efficiently manage software projects by leveraging specialized expertise without the costs of maintaining an in-house team. Companies often face difficulties in finding reliable partners, managing communication barriers, and ensuring quality control.

Software 130

Software E-Commerce Outsourcing Reduced Overhead 130

Groove Technology

FEBRUARY 4, 2025

Our team leverages cutting-edge technologies such as artificial intelligence (AI) and machine learning to deliver innovative solutions that drive efficiency and effectiveness. This arrangement facilitates efficient communication across different time zones and geographical locations, granting companies access to a diverse global talent pool.

Software 130

Software Right-Sizing Collaborations Administrative 130

Groove Technology

JULY 3, 2023

From code editors to project management tools, these applications aim to make your life easier and help you create exceptional iOS experiences. By fostering effective communication and eliminating guesswork, Zeplin streamlines the design handoff process and promotes efficient collaboration. Look no further!

Efficiency 130

Efficiency Collaborations Design Software 130

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

JULY 23, 2024

This blog explores how effective third-party risk management (TPRM) is crucial for identifying, analyzing, and controlling these risks, ensuring protection against potential breaches and vulnerabilities. While outsourcing to third parties can help organizations enhance operations efficiently, it also introduces the risk of security breaches.

Risk Management 147

Risk Management Risk Management Management Right-Sizing 147

Everest Group

FEBRUARY 27, 2024

By strategically partnering with third-party providers, enterprises can fully harness the potential of gen AI in customer experience management. Enterprises highlighted personalized interactions, cost reduction, and operational efficiency as the top three drivers for gen AI adoption. Let’s explore this further.

Management 162

Management Out-Tasking Outsourcing Efficiency 162

Everest Group

OCTOBER 21, 2024

Webinar Transforming Clinical Data Management with Clinical Data and Analytics Platforms October 21, 2024 | 11am EDT (NA) / 4pm BST (UK) / 5pm CEST (EU-Central) Join Everest Group Practice Director Nisarg Shah for an interactive webinar where the speakers will discuss real-world challenges, demonstrate the benefits of a centralized data platform, and (..)

Analytics 130

Analytics Management Automation Efficiency 130

Amzur

OCTOBER 3, 2024

Automation has become essential for improving efficiency, reducing errors, and streamlining daily tasks. Leveraging AI-powered OCR (Optical Character Recognition) technology, this feature automates data extraction from PDFs and other supported formats (such as images or scanned documents), making the process faster and more accurate.

Efficiency 102

Efficiency Data Entry Out-Tasking Advisory 102

Premier BPO

MAY 30, 2024

Empires Outsource for Efficiency Outsourcing can be traced back to ancient civilizations. Similarly, in the burgeoning railway industry, companies would outsource the production of specific components like wheels or rails to specialized firms, ensuring faster and more efficient production. Anybody can manage short.

Outsourcing 246

Outsourcing BPO Business Process Outsourcing Manufacturing 246

Premier BPO

OCTOBER 8, 2024

The steps an organization should take to become data-driven and the importance of database management in organizing and securing data to drive decisions and innovation. This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands.

BPO 245

BPO Co-Sourcing Outsourcing Efficiency 245

Premier BPO

JUNE 7, 2024

Successful leaders learn to prioritize, adapt, and manage their commitments more effectively. Outsourcing providers have also been impacted by such changes, with 59% 1 of Global Business Services looking to automate their processes with technological advancements like cloud and AI.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

SEPTEMBER 9, 2024

In an era of rapid digital transformation, organizations are increasingly turning to Change Management (CM) platforms to navigate complex transitions, however are many of these efforts meeting expectations? As organizations grapple with these challenges, the demand for robust change management platforms has surged.

Management 130

Management Global Business Services Advisory Automation 130

Everest Group

MARCH 7, 2025

The unseen cost of intelligence: Generative AIs (gen AIs) growing environmental footprint Gen AI is rewriting the rules of innovation, pushing the boundaries of what machines can create, automate, and enhance. Large-scale AI applications in cloud, chatbots, and automation platforms contribute heavily to energy drain.

Regulations 130

Regulations Co-Sourcing Manufacturing Government 130

31 West

JULY 25, 2023

Understanding CRM in Your Dropshipping Business CRM, or Customer Relationship Management, is an innovative tool that has become an essential asset for businesses today. Even more importantly though, outsourcing becomes much easier to manage with an organized CRM system at hand.

Management 130

Management Sales E-Commerce Automation 130

Amzur

MAY 9, 2024

In today’s hyper-competitive landscape, streamlining operations and maximizing efficiency are paramount for CIOs. This is where automation comes in, offering a powerful way to elevate your business. RPA excels by taking over routine tasks such as transaction processing, payroll management, and financial report generation.

Automation 105

Automation Inventory Management Robotics Process Automation Sales 105

31 West

MARCH 15, 2023

Are you looking to make MSP business processes more manageable? The company offers business management, centralized monitoring, cybersecurity, and integrated solutions. Let us look at ConnectWise’s offering in detail and the role it plays in managing IT services. What Features Does ConnectWise Offer for Managed IT Services?

Management 130

Management Cybersecurity Service Right-Sizing 130

Groove Technology

DECEMBER 16, 2024

From evaluating technical capabilities and agile experience to establishing effective communication protocols and project management frameworks, you'll find practical information to make informed decisions about your outsourcing strategy. VPNs), strong password management, and encrypted data storage.

Software 100

Software Outsourcing Collaborations Flexibility 100

Perficient Digital Transformation

DECEMBER 17, 2024

Product information management (PIM) is a crucial tool for accomplishing these objectives. This allows businesses to streamline the management of product data, such as descriptions, images, specifications, and other key information related to their products. What is PIM? How can PIM help improve your SEO?

E-Commerce 52

E-Commerce Management Engineering Data Entry 52

31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. The Crucial Role of IT Service Management in Education Therefore, the growing need for effective IT Service Management (ITSM) in education is evident.

Management 130

Management Service Administrative Research 130

Groove Technology

DECEMBER 16, 2024

Whether you're a project manager, developer, or business stakeholder, this comprehensive guide will help you understand how to effectively implement the V Model in your software development projects and navigate its benefits and limitations. This phase requires technical expertise to ensure that the architecture is scalable and efficient.

Software 130

Software Design Flexibility Out-Tasking 130

Perficient Digital Transformation

SEPTEMBER 21, 2023

intelligence automation). This article breaks down how data powers intelligence automation. If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. This business data creates the foundational context for the automation tools to leverage.

Automation 115

Automation Sourcing Sales Service 115

The Hackett Group

SEPTEMBER 10, 2024

Potential 63% Improvement in Procurement Operational Efficiency Revealed Miami, FL – September 10, 2024 – The Hackett Group, Inc. Optimizing and aligning CLM with processes like sourcing and risk management is critical to the successful operation of businesses of all sizes.

Software 116

Software Management Advisory Risk Management 116

Everest Group

JULY 26, 2024

This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources. There are inherent, real challenges in the way we manage our hybrid GBS models today. Today, the norm is a hybrid of both resourcing models.

Management 147

Management Right-Sizing Global Business Services Government 147

Metasource

FEBRUARY 10, 2025

With 45% of small and midsize businesses still reporting paper-based document management (and 11% reporting having no system at all), its not all that surprising to learn that a lot of HR teams feel they need to improve employee data security. Centralized Digital Storage With document management systems, centralized storage is a must.

Management 52

Management Human Resources Regulations Automation 52

Premier BPO

JUNE 28, 2024

CX leaders believe investing heavily in AI across virtually every stage of the customer journey should improve the CX, with 65% of CX leaders saying that traditional customer service methods are outdated compared to the efficiency of AI and bots. 2 Unfortunately, results so far have failed to validate this belief.

Customer Service 246

Customer Service BPO Service Co-Sourcing 246

Everest Group

NOVEMBER 19, 2024

Enhance efficiency with Customer Engagement and Digital Workflow Management, driving seamless interactions and process automation.

Management 100

Management Marketing Automation Efficiency 100

Groove Technology

DECEMBER 16, 2024

Project managers seeking insights into the Agile methodology often find themselves overwhelmed by fragmented information and conflicting opinions about its implementation. Understanding both advantages and disadvantages of the Agile methodology is crucial for making informed decisions about project management approaches.

Right-Sizing 100

Right-Sizing Flexibility Collaborations Reduced Overhead 100