31 West

JANUARY 5, 2023

Service Desk Automation and Enhancement. Service Desk Automation and Enhancement. This module by Autotask helps you automate such tasks and optimize the service workflow. The platform also supports automated problem and resolution searching, further reducing resolution time. Dashboards. Service Desk Ticketing. Dashboards.

Service 130

Service Outsourcing Engineering Automation 130

31 West

JANUARY 30, 2023

The article will compare the two software on the basis of deployment, integration, pricing flexibility, support, and reviews, among others. For example, with IT workflows, you can automate business operations and manage them from a unified IT platform. Zendesk: What is it? ServiceNow: What is it? The company offers a 30-day free trial.

Right-Sizing 130

Right-Sizing Customer Service Flexibility Software 130

Groove Technology

OCTOBER 14, 2024

Distinguishing Manual Testing & Automation Testing Before delving into specific testing types, it's crucial to understand the difference between the two primary testing approaches: manual and automated testing. Manual testing involves human testers executing test cases without using any automated tools.

Software 130

Software Right-Sizing Automation Outsourcing 130

Everest Group

SEPTEMBER 19, 2024

Advanced AI engines are reshaping both front and back-office processes for enterprises by driving efficiency, accuracy, and scalability at new levels. In this blog, we explore how these cutting-edge AI engines are transforming business operations. Advanced AI engines are at the core of the next generation of business operations.

Engineering 52

Engineering Supply Chain Management Out-Tasking Inventory Management 52

Automation Anywhere

MARCH 24, 2021

And that’s where cloud automation —combining the benefits of cloud computing and Robotic Process Automation (RPA) with intelligent automation—can be an IT team’s best friend. Helping a team stay ahead of the game With RPA, IT teams can automate processes to accelerate and streamline work and reduce errors from manual handling.

Robotics Process Automation 96

Robotics Process Automation Cybersecurity Engineering Automation 96

Perficient Digital Transformation

OCTOBER 20, 2022

Katalon Studio is a well-known tool for automated testing. As more testing engineers choose Katalon over Selenium, Ranorex, TestComplete, and Apache JMeter, it’s worth discussing. This built-in module enables testers to perform end-to-end API testing, automate scripting, and keep track of their tests. and SOAP/1.2

Automation 64

Automation Analytics Accounting Engineering 64

IBM Services

JANUARY 26, 2024

There is a need for automation to handle routine tasks, monitor network health and respond to issues in real-time. We assume that the CSP network operation is automated as per the specifications outlined in the TMF Introductory Guide 1230 (IG1230) on Autonomous Networks Technical Architecture.

Automation 102

Automation Engineering Design Order Management 102

Automation Anywhere

MAY 18, 2021

Robotic Process Automation (RPA) is maturing now to the point where companies want the option of deploying it in the cloud. As IT Central Station members who use Automation Anywhere report, the cloud can be advantageous for RPA because it provides the flexibility and scalability that suit many automation strategies.

Robotics Process Automation 98

Robotics Process Automation Energy & Utilities Finance Automation 98

Capgemini

JUNE 14, 2023

RAN Intelligent Controller – the innovation engine in O-RAN Ashish Yadav 14 June 2023 Facebook Twitter Linkedin As the innovation engine of O-RAN, the RAN Intelligent Controller (RIC) enables intelligence and pushes limits with xApps and rApps. It can then flexibly configure optimization policies. More details here.

Engineering 52

Engineering Flexibility Operational Costs Efficiency 52

Globalization Partners

AUGUST 4, 2022

The office-centered workplace was defined by a lack of flexibility, strict schedules, and endless meetings. Flexibility. In fact, 97 percent of employees claim that flexibility in their jobs has a positive impact on their quality of life and is also a reason to stay longer with an employer. Communication and automation tools.

Global Hiring 111

Global Hiring Payroll Flexibility Automation 111

Automation Anywhere

FEBRUARY 17, 2021

According to Everest Group, a global consulting and research firm focused on strategic IT, business services, engineering services, and sourcing, the market for cloud-based application modernization will grow between 19 to 21% by 2022. Robotic Process Automation (RPA) is no exception to this transformation.

Robotics Process Automation 98

Robotics Process Automation Automation Flexibility Regulations 98

31 West

JANUARY 26, 2023

If you are switching from a manual help desk to an automated ITSM software, the extensive range of features may seem overwhelming at first glance. What sets SysAid apart from other help desk solutions is the level of automation it offers. The software was designed to automate most, if not all, IT solutions.

Right-Sizing 130

Right-Sizing Software Automation Design 130

Groove Technology

DECEMBER 16, 2024

Agile software development outsourcing combines the flexibility of agile methodology with external software development teams, enabling businesses to optimize costs whilst maintaining product quality through short, iterative development cycles. What is Agile Software Development?

Software 100

Software Outsourcing Collaborations Flexibility 100

Groove Technology

JUNE 19, 2023

Do you wish to harness the power of automation to gather data from websites effortlessly? Understanding Web Crawlers: Unveiling the Magic Web crawlers, also known as spiders or bots, are automated programs designed to systematically browse the internet, gathering information from various websites. If so, you've come to the right place.

Automation 130

Automation Flexibility Efficiency Engineering 130

31 West

JANUARY 20, 2023

Today, IT help desk software offers a comprehensive package covering all aspects of a business—from IT automation to remote workforce management. But both are packed with different features and are engineered to serve different audiences. ManageEngine has gained popularity for its fantastic automation capabilities.

Software 130

Software Automation Out-Tasking Design 130

Automation Anywhere

OCTOBER 1, 2021

This is where Robotic Process Automation (RPA) comes in. RPA is more flexible, faster, and cheaper to deploy than APIs or integration platforms. Although the latter might be more appropriate for high-volume transactions, they are much more expensive and less flexible.

Robotics Process Automation 98

Robotics Process Automation Out-Tasking Inventory Management Automation 98

31 West

JANUARY 19, 2023

With so many advanced software applications available on the internet, how do you pick one that ticks all boxes of your requirements and offers a seamless transition to the automated workflow? ServiceNow has engineered a product that facilitates all management and security operations in a single unit.

Software 130

Software Automation Right-Sizing Accounting 130

Capgemini

MARCH 16, 2022

New technologies make it possible to leverage the wealth of data locked in production equipment and improve its reliability, performance, and flexibility. In contrast to the automotive industry, where almost the entire global process is automated, a significant part of aerospace operations is still manually managed.

Manufacturing 98

Manufacturing Analytics Cybersecurity Engineering 98

31 West

APRIL 21, 2024

It’s known for its robust ticketing system, workflow automation, multiple integrations, reports and analytics, and Zendesk Sell. Growth : Growth offers everything included in the free plan and some extra features for growing businesses, like collision detection, automation, email server, SSL, comprehensive help desk support, etc.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

31 West

JANUARY 25, 2023

These applications are engineered to automate complex ITSM operations and simplify all kinds of technical jobs. Datto’s AutoTask is another service desk software that automates all technical operations and provides a consolidated view of all assets, IT tasks, user issues, and recent requests on a single dashboard.

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

Groove Technology

SEPTEMBER 26, 2024

Fixed price offers budgetary certainty but may lack flexibility. Top 11 Offshore Software Development Outsourcing Companies Groove Technology Groove Technology, an Australian software engineering firm headquartered in Vietnam, delivers bespoke offshore software development solutions across Australia, the UK, Europe and Asia Pacific.

Offshoring 130

Offshoring Software Outsourcing Right-Sizing 130

IBM Services

MARCH 4, 2024

While many organizations have implemented AI, the need to keep a competitive edge and foster business growth demands new approaches: simultaneously evolving AI strategies, showcasing their value, enhancing risk postures and adopting new engineering capabilities. How can you master prompt engineering? Do you use gen AI out of the box?

Government 103

Government Co-Sourcing Engineering Risk Management 103

The Scalers

SEPTEMBER 18, 2024

After reading it, you’ll know the benefits of building a QA team via offshoring and how to hire your new engineers. Let’s start by pointing out the six main advantages of hiring QA engineers offshore: 1. For example, a QA Engineer in India earns an average of ₹493,323 yearly ($5,800 approx.). Quite literally. Don’t get us wrong.

Offshoring 83

Offshoring Right-Sizing Engineering Out-Tasking 83

31 West

JANUARY 25, 2023

It also offers a service desk ticketing, automation, and enhancement module. For example, if you are looking for a business IT solution complete with service desk ticketing and automation modules, opt for Autotask. If you are looking for a feature and integration-rich software that offers flexible pricing plans, opt for Zendesk.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Software 130

31 West

DECEMBER 5, 2022

According to a report by Manage Engine , 70% of the ITSM experts surveyed said they clearly understood their company’s IT strategy. ServiceNow ITSM is a scalable, versatile, and flexible solution that grows with your organization and offers value to your customers. Bottom Line.

Information Technology 130

Information Technology Automation Efficiency Management 130

Amzur

AUGUST 29, 2024

AI model development, deployment, and maintenance require data science, machine learning, and AI engineering experts. If you are in the automotive industry, process automation is crucial to enhancing operations and minimizing downtime. Lack of Talent: AI-skills scarcity is another big challenge across industries.

Government 102

Government Engineering Collaborations Out-Tasking 102

Perficient Digital Transformation

DECEMBER 17, 2021

IaC benefits a company’s IT architecture and workflow as it uses automation to substantially increase the provisioning speed of the infrastructure’s development, testing, and production. With everything automated and organized, engineers save time and money, invested in performing other manual tasks and higher-value jobs.

Accounting 135

Accounting Automation Engineering Management 135

Amzur

SEPTEMBER 30, 2021

Lack of flexibility in hiring. – Ajit Manjappara , VP – Product Engineering Services, Amzur Technologies. Modern technology tools can bring flexibility and transparency across your organization. . In any organization, there are a few tedious and regular tasks that need automation. Shortage of local talent.

Information Technology 97

Information Technology Out-Tasking Right-Sizing Flexibility 97

Offshore India Data Entry

MAY 21, 2024

This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. With the rise of AI and automation, companies are now seeking more than just cost savings from their BPO providers.

BPO 105

BPO Offshoring Data Entry Business Process Outsourcing 105

IBM Services

NOVEMBER 13, 2023

Developed internally at Google and released to the public in 2014, Kubernetes has enabled organizations to move away from traditional IT infrastructure and toward the automation of operational tasks tied to the deployment, scaling and managing of containerized applications (or microservices ).

E-Commerce 113

E-Commerce Automation Out-Tasking Software 113

The Scalers

SEPTEMBER 20, 2023

Tech leaders often neglected the added value such a distributed setup could offer, and engineering teams were perceived as a distinct entity from the existing in-house development structure. It can automate tedious tasks but can’t compete with human experience in complex decision-making and building trust and relationships.

Offshoring 98

Offshoring Engineering Cybersecurity Collaborations 98

31 West

AUGUST 1, 2022

“People today really value workplace flexibility and remote work because it allows them to focus their energies on work and life as opposed to commuting or other complications due to geography.”. Hence, it is not that big a deal for the CTOs to find out that workplace flexibility is the major thing that the employees demand.

Collaborations 130

Collaborations Flexibility Jobbing Out-Tasking 130

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59

Zinnov

AUGUST 24, 2022

By Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Sukrit Kumar, Project Lead, Zinnov. It is one, amongst a handful of USD 500 Mn+ Automation powerhouses, with over 25,000 customers today. Kofax’s Journey so Far.

Automation 59

Automation Robotics Process Automation Accounting Software 59

IBM Services

SEPTEMBER 11, 2023

IBM and AWS have been working together since 2016 to provide secure, automated solutions for hybrid cloud environments. This partnership gives clients the flexibility to choose the right mix of technologies for their needs, and IBM Consulting can help them scale those solutions enterprise-wide.

Engineering 111

Engineering Collaborations Insurance Software 111

Amzur

JULY 30, 2024

Today, organizations are eagerly transitioning their legacy systems to the cloud to unlock new opportunities for innovation, flexibility, and cost-effectiveness. Numerous factors, such as the growing demand for as-a-service models, hyper-automation, faster development and deployment, and low maintenance in the long run will drive this.

Healthcare 99

Healthcare Analytics Automation Flexibility 99

31 West

SEPTEMBER 8, 2022

Flexibility As An Additional Perk. As a result of the majority of their workers having to work from home , they are now dealing with tasks they wish they had automated earlier. Many businesses will be influenced by these situations when considering whether to open up to digitizing and automating their business processes.

Outsourcing 130

Outsourcing Service Cybersecurity Out-Tasking 130