31 West

JUNE 29, 2023

Disaster recovery (DR) refers to organizations’ strategies and procedures to recover from unforeseen events that disrupt normal operations. These events may include natural disasters, hardware failures, or cyberattacks. The flexibility aspect shines exceptionally bright during disaster scenarios.

Right-Sizing 130

Right-Sizing Flexibility Automation Efficiency 130

Perficient Digital Transformation

APRIL 17, 2024

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service.

E-Commerce 105

E-Commerce Data Entry Robotics Process Automation Automation 105

Hyland

JULY 19, 2022

We’re building the CommunityLIVE event experience around the topics that support your digital evolution. Explore toolsets for automation, innovation and transformation, as well as opportunities to further partner with Hyland to meet your business objectives. Quick links for CommunityLIVE: Register for CommunityLIVE.

Cybersecurity 145

Cybersecurity Automation Flexibility Collaborations 145

31 West

NOVEMBER 30, 2022

Its all-in-one cloud platform allows you to define, design, and automate your entire workflow. Further, this automation platform is adjustable with different software and brings numerous advantages for IT service desk outsourcing companies. Follow the calendar to plan team events, agent shifts, and programs.

Software 130

Software Automation Outsourcing Efficiency 130

31 West

JULY 1, 2022

And the best RMS software should be able to do these tasks of MSPs in an efficient and time-saving manner by automating repeated network processes. You may find RMM solutions offering seamless onboarding, efficient automation, and excellent patch management but they may lack a flexible pricing model.

Software 130

Software Automation Out-Tasking Right-Sizing 130

Automation Anywhere

FEBRUARY 17, 2021

Business agility and resilience through major events such as a global pandemic, natural disasters, and other crises are the impetus for this urgent move to cloud technologies. Robotic Process Automation (RPA) is no exception to this transformation. Moving to the cloud is at the heart of enabling this transformation.

Robotics Process Automation 98

Robotics Process Automation Automation Flexibility Regulations 98

Automation Anywhere

AUGUST 2, 2022

Automation 360 ™ , our cloud-native, AI-powered Robotic Process Automation (RPA) platform, continues to be the top choice with customers. Automation 360 automates, accelerates, and streamlines business processes across all systems and applications, including SaaS and legacy applications. Get Your Copy of the Report Now.

Automation 59

Automation Robotics Process Automation Marketing Advisory 59

Perficient Digital Transformation

SEPTEMBER 21, 2022

generate a stream of events. Let’s use a step-by-step solution to automate the process of exporting larger log groups to an S3 bucket using a Lambda instance to direct CloudWatch event-based traffic. We now need to create an environment variable that references the S3 bucket where our CloudWatch events will be stored.

Automation 64

Automation Accounting Service Out-Tasking 64

Everest Group

APRIL 5, 2024

Intelligent Process Automation (IPA) Solutions Companies aiming to maintain competitiveness and strength recognize the importance of transitioning to a digital-first business model. Manual processes present numerous challenges, prompting enterprises to seek superior alternatives in digital, automated, and intelligent business practices.

Automation 49

Automation BPO Sourcing Finance 49

31 West

MAY 29, 2023

Google Workspace is a cloud platform where you will find multiple tools and software providing flexible business solutions for organizations. For instance, by integrating CRM, IT service desk agents can log events, assignments, calls, and emails, staying within Gmail. For this, Google enables you to set retention rules.

Accounting 130

Accounting Collaborations Automation Administrative 130

Automation Anywhere

MAY 17, 2022

We know Automation Anywhere is a great place to work. More than 8 in 10 of our team describe Automation Anywhere as a great place to work, well above the average of 57%. You can see these and other results from our employee experience survey on our Automation Anywhere Great Place to Work® company page.

Automation 86

Automation Jobbing Sales Engineering 86

31 West

FEBRUARY 3, 2023

Jira lets you implement ITSM solutions with templates offering you the flexibility to scale as needed. Autotask is a complete business management IT solution with features like a service desk, automation, and CRM. The service desk module lets you create and manage different tickets and automate and enhance manual processes.

Software 130

Software Customer Support Administrative Automation 130

31 West

MARCH 7, 2023

ServiceNow Features and Pricing ServiceNow is a cloud-based IT management software known for automating all IT management tasks, ranging from ticket resolution to your entire IT infrastructure. Automated Ticket Routing The tickets are assigned to the agents automatically and are resolved quickly. The escalation process is also smooth.

Software 130

Software Out-Tasking Automation Management 130

Hyland

AUGUST 5, 2022

Flexibility naturally comes with the territory of remote working. You may need to establish standard working hours, but still afford the flexibility for employees to arrange their schedule around their lifestyle, while not compromising on deadlines, work quality and prompt communication. Agree on working hours.

Out-Tasking 145

Out-Tasking Collaborations Human Resources Flexibility 145

Groove Technology

AUGUST 15, 2024

Key Features of Node.js: Event-Driven Architecture Node.js is built on an event-driven architecture, which is designed to handle multiple connections simultaneously. Instead, it listens for events and processes them as they occur. a flexible and powerful choice for developing a wide range of applications.

Outsourcing 100

Outsourcing Service Flexibility Collaborations 100

Capgemini

MARCH 16, 2022

New technologies make it possible to leverage the wealth of data locked in production equipment and improve its reliability, performance, and flexibility. In the face of global events, such as volatile markets or pandemics, they’re reviewing every aspect of their supply chains. Concurrently, manufacturers are under pressure.

Manufacturing 98

Manufacturing Analytics Cybersecurity Engineering 98

IBM Services

NOVEMBER 13, 2023

Developed internally at Google and released to the public in 2014, Kubernetes has enabled organizations to move away from traditional IT infrastructure and toward the automation of operational tasks tied to the deployment, scaling and managing of containerized applications (or microservices ).

E-Commerce 113

E-Commerce Automation Out-Tasking Software 113

Groove Technology

MAY 18, 2023

MuleSoft’s architecture is based on the Mule runtime engine (Mule), an open-source, lightweight, and high-performance integration engine that supports various integration patterns, including ESB, API-led connectivity, event-driven architecture, and microservices architecture.

E-Commerce 130

E-Commerce Supply Chain Management Government Banking 130

SEBPO

JANUARY 31, 2024

Sarkar says that unmatched flexibility enables SEBPO to provide round-the-clock support with 100% coverage, even on holidays. Four Hot Tips for Automation in 2024 Looking to 2024, the SEBPO team shares event takeaways where automation continues to take center stage, and innovation meets efficiency.

Outsourcing 98

Outsourcing Out-Tasking Efficiency Flexibility 98

Groove Technology

OCTOBER 15, 2024

We'll explore key differences in areas such as control, integration, flexibility, cost structure, and scope. Flexibility and Scalability Staff augmentation excels in flexibility and scalability, allowing organizations to quickly adjust team size and composition based on evolving project demands.

Outsourcing 130

Outsourcing Project Outsourcing Flexibility Collaborations 130

IBM Services

FEBRUARY 6, 2024

A prime benefit of cloud computing for business is its flexibility for quickly and efficiently scaling resources to meet business demands, freeing organizations from investing time and expense into expanding their own physical IT infrastructure. Automation Automation tools are a significant feature of cloud-based infrastructure.

E-Commerce 106

E-Commerce Software Flexibility Automation 106

Groove Technology

AUGUST 6, 2023

also provides an event-driven architecture, which means that it uses a non-blocking I/O model to ensure efficient handling of multiple requests simultaneously. as a backend include: Building RESTful APIs Developing microservices architectures Creating scalable network applications Web scraping and automation tools Advantages of Using Node.js

Out-Tasking 130

Out-Tasking Efficiency Sourcing Flexibility 130

IBM Services

MAY 9, 2023

But we’ve faced a paradoxical challenge: automation is labor intensive. As a result, businesses have focused mainly on automating tasks with abundant data and high business value, leaving everything else on the table. ” These large models have lowered the cost and labor involved in automation.

Out-Tasking 132

Out-Tasking Research Sourcing Automation 132

Planergy Software

JUNE 7, 2022

How better management in AP can give you better flexibility for cash flow management. Robotic Process Automation in Finance. Business Process Automation (BPA) Business Process Management (BPM) Technology & Software. RPA uses minimal to no–code features, empowering users to create their automation tools. Written by.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Out-Tasking 52

Perficient Digital Transformation

SEPTEMBER 17, 2024

As an Optimizely expert, I eagerly anticipate this time of year due to the exciting Optimizely events happening worldwide. During these events, we learn about new product releases and discover innovative ways to drive success for our customers. Customers also have the flexibility to use their preferred AI models or providers.

Marketing 109

Marketing Collaborations Reduced Overhead Automation 109

Groove Technology

JULY 17, 2023

Use automated testing tools to ensure that your service works correctly under a variety of conditions. With the right tools and techniques, however, you can create powerful and flexible services that can be used by a wide range of clients and devices. What Are Some Best Practices for Building JavaScript Web Services? Vue.js : Vue.js

Service 130

Service Flexibility Efficiency Engineering 130

Simplr

JUNE 6, 2023

Customer service ticket backlogs— especially during holiday sales events — can be a breeding ground for customer neglect and missed revenue. In our 2023 State of Online CX study, we found that 40% of pre-sale emails were never even answered during one of the biggest shopping periods of the year – XYZ SHOPPING EVENT HERE.

Customer Support 98

Customer Support Right-Sizing Retail Customer Service 98

Perficient Digital Transformation

DECEMBER 5, 2023

Selenium 4, the latest iteration of the Selenium WebDriver, introduces several enhancements to streamline web automation. Selenium assigns unicode values to keyboard keys for use in automation. The Action Builder, along with commands like pause and releaseAll, adds flexibility and depth to test scenarios. sendKeys("a") .keyUp(Keys.SHIFT)

Automation 98

Automation Flexibility Design 98

31 West

FEBRUARY 10, 2023

Using other modules, you can escalate incidents, automate, perform risk assessments, and make improvements with knowledge management. Here you will find the resource library, updates, and events hub. It offers customization, automation, and integration capabilities. For deploying Zendesk, you can visit its support portal.

Sales 130

Sales Customer Support Customer Service Service 130

31 West

JANUARY 25, 2023

It also offers a service desk ticketing, automation, and enhancement module. You can also register for live events. For example, if you are looking for a business IT solution complete with service desk ticketing and automation modules, opt for Autotask. It helps agents create and manage different types of tickets.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Software 130

CGS Inc

OCTOBER 14, 2021

With optimized call center resources to serve global clients, CGS offers a unique hybrid approach through automation and live agents in its contact centers located in North America, South America, Europe, Asia and the Middle East. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Groove Technology

MAY 25, 2023

Integration patterns and design principles : There are several integration patterns and design principles that organizations should consider when developing their MuleSoft strategy, including event-driven architectures, microservices, and security protocols.

Government 100

Government Reduced Costs Collaborations Flexibility 100

Groove Technology

JANUARY 9, 2023

IoT has become increasingly significant in the retail industry However, integrating a growing number of apps and data sources to automate business processes remains a major challenge for many businesses. Flexibility. MuleSoft provides security features such as encryption and authentication to ensure the safe transfer of data.

Retail 130

Retail Inventory Management Sourcing Sales 130

Serigor Inc

JUNE 16, 2021

In the modern era, this is no longer the norm, with many organizations opting to use a more flexible and iterative or agile approach. Scrum emphasizes daily communication and flexible reassessment of plans that are executed in a short period of time. Example: Business Event — Customer buys product: When was the order date?

Out-Tasking 94

Out-Tasking Collaborations Flexibility Sourcing 94

IBM Services

NOVEMBER 14, 2023

Flexibility in data collection is made possible when product lakehouses connect to and ingest data from many sources, using many different technology protocols. IBM watsonx.data offers connectivity flexibility and hosting of data product lakehouses built on Red Hat OpenShift for an open hybrid cloud deployment.

Co-Sourcing 110

Co-Sourcing Sourcing Right-Sizing Analytics 110

31 West

APRIL 9, 2024

Tools like learning management systems (LMS), automated notifications, and virtual meeting platforms can facilitate more efficient and flexible communication. Utilize automated response systems to confirm receipt of queries and provide a timeframe for resolution.

Customer Service 130

Customer Service Service Collaborations Administrative 130

Future of Sourcing

JULY 26, 2023

Moreover, CART provides written documentation of an event in real time, and, when combined with signing interpretation, can reinforce learning and information retention for Deaf people. The trouble is, interpreters typically must be scheduled in advance, thereby limiting flexibility and utility.

Service 95

Service Human Resources Flexibility Call Center 95