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Top 5 Back-Office Functions That Should Be Automated

Automation Anywhere

Disruptive technologies – like intelligent automation (RPA+AI) – are helping chief experience officers (CXOs) re-invent their business operations by bringing in optimizations. According to EY estimates, automation of back-office work could provide companies with savings of about 20% to 60% of baseline full-time employee (FTE) costs.

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Top 5 Contact Center Functions for Automation

Automation Anywhere

Today, contact centers rely on various tools and services such as customer relationship management (CRM) platforms, unified communication technologies, and advanced forms of front office automation to meet the growing demands of their customers. Put Automation to Work in Your Center REQUEST A DEMO.

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How to Reduce Software Development Costs: Proven Strategies for Cost Optimization

Groove Technology

This article analyzes in detail how outsourcing can optimize software development costs, and mentions effective strategies such as choosing the right partner, strict project management and applying new technology. For instance, while a fixed price model provides budget certainty, it may lack flexibility for changes.

Software 130
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Automating The Finance Function: The Future of Finance

Planergy Software

Automating the Finance Function. Of all the areas that businesses automate, finance continues to lag far behind. The widespread use of spreadsheets or other outdated systems to perform accounting duties has put millions of businesses behind when it comes to automation. Intelligent Automation in Finance.

Finance 98
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5 Tips for Effectively Managing an Outsourcing Software Development

Groove Technology

With perks like reduced costs, easier access to talent, and potentially faster time to plug, it’s no surprise that outsourcing is gaining traction. For a more flexible arrangement, consider the Time & Matter model where work is billed by the hour. into continuous improvement.

Software 246
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Understanding MuleSoft What is it and how does it work?

Groove Technology

Its Anypoint Platform enables organizations to integrate their systems, services, and APIs in a flexible, scalable, and secure manner. It allows companies to build integrated solutions that can automate business processes, improve customer experiences, and increase operational efficiency. What is MuleSoft? What is the use of MuleSoft?

Sourcing 130
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BPO vs BPM: Which Outsourcing Strategy is Right for Your Business?

Offshore India Data Entry

BPO focuses on delegating specific back-office tasks, like payroll processing or customer service, with the goals of reducing costs and improving efficiencies. It emphasizes flexibility, real-time process monitoring, and continuous process improvement through strategic outsourcing partnerships.

BPO 111