Premier BPO

MARCH 29, 2023

This year’s event was held from March 23 rd to 26 th under the theme of “Leading Shared Services into the Future”. The week featured prize-winning speakers and Global Business Services giants. We engaged in conversations surrounding the evolving transformation of work in global markets.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Everest Group

DECEMBER 8, 2023

Webinar: Key Issues 2024: Creating Accelerated Value in a Dynamic World Everest Group will present the findings of its 2024 Key Issues Study in a December 12 webinar. Further, enterprises expect to increase the leverage of Global Business Services and offshore locations.

Analytics 130

Analytics Cybersecurity Offshoring Research 130

The Hackett Group

SEPTEMBER 28, 2023

The Hackett Group’s Digital World Class human resources research is based on an analysis of results from recent benchmarks, performance studies, and advisory and transformation engagements at hundreds of global companies. But the commitment to technology continues to pay off for Digital World Class HR organizations.

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Everest Group

AUGUST 25, 2023

Build a stronger business case for new opportunities – scale operations across the enterprise Successful GCCs have articulated the value they bring to the business by presenting their ability to take up new scope and engagement models through in-depth analysis of in-house capabilities and effective pitching.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Everest Group

AUGUST 9, 2023

The two cities present a stark juxtaposition in terms of their future growth trajectories. This positive outlook for Hyderabad has become a common sight across multiple Global Capability Centers (GCC).

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

The Hackett Group

MARCH 14, 2023

Finance leaders understand that they must invest in technology to reduce costs and create new capabilities through aggressive adoption of cloud, robotic process automation, analytics, and other tools,” said The Hackett Group Senior Research Director Shawn Fitzgerald. About The Hackett Group The Hackett Group, Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

The Hackett Group

SEPTEMBER 24, 2024

These companies have successfully hyper-automated a wide range of end-to-end business processes through their creative application of intelligent automation, advanced analytics and artificial intelligence (AI). Purchase-to-Pay). Digitalization is accelerating.

Robotics Process Automation 69

Robotics Process Automation Automation Sourcing Advisory 69

The Hackett Group

FEBRUARY 13, 2024

Net adoption growth rates for both core and emerging finance technologies are expected to be strong in 2024, with the greatest growth in areas such as business process management (18%), virtualized data platforms (15%), digital workforce enablement tools (13%) and robotic process automation (13%).

Finance 59

Finance Robotics Process Automation Reduced Costs Research 59

The Hackett Group

AUGUST 10, 2021

Pro forma information is a non-GAAP financial presentation provided to enhance the understanding of the Company’s financial performance and is reconciled to the Company’s GAAP information in the accompanying tables. XBRL Presentation – Q2 2021. Second quarter 2021 pro forma diluted earnings per share were $0.39, or $0.30

Research 52

Research Analytics Sales Finance 52

Zinnov

SEPTEMBER 24, 2024

Bengaluru, 19 September 2024 : In the face of mounting macro-economic challenges, Global Business Services (GBS) organizations are at a pivotal moment. These range from optimizing resource allocation and task prioritization to reengineering processes and integrating Automation and AI technologies.

Analytics 40

Analytics Efficiency Global Business Services Management 40

Zinnov

MAY 22, 2024

New business functions in the organization will be incubated and scaled in India, making the country a sandbox of breakthrough innovations. Global Business Services (GBS) has been a major trend across large companies.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

The Hackett Group

JULY 13, 2021

(NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Everest Group

JANUARY 15, 2024

Thank you also to my co-presenters, Molly Norton , Global Client Director at Everest Group, and Allan Racey , Global Talent Services Lead, Accenture. On November 30, many of you joined our LinkedIn Live entitled How AR Teams Use Research to Support Sales and Position for Competitiveness.

Research 130

Research Sales Cybersecurity Retail 130

Everest Group

JANUARY 15, 2024

Thank you also to my co-presenters, Molly Norton , Global Client Director at Everest Group, and Allan Racey , Global Talent Services Lead, Accenture. On November 30, many of you joined our LinkedIn Live entitled How AR Teams Use Research to Support Sales and Position for Competitiveness.

Research 130

Research Sales Cybersecurity Retail 130

The Hackett Group

FEBRUARY 29, 2024

More HR work will also be apportioned to fully automated and self-service systems’ functionality, and HR executives expect global business services (GBS)/HR shared services units to handle 3.5% Technology spending, which is expected to rise by 4%, is one way HR organizations are hoping to bridge those gaps.

Advisory 59

Advisory Human Resources Research Efficiency 59

Everest Group

JANUARY 29, 2025

While artificial intelligence (AI) helps automate processes and unlock new business value, it also presents new vulnerabilitiesthink malicious AI model manipulation or data poisoning. Cybersecurity service providers have a significant growth opportunity here.

Cybersecurity 130

Cybersecurity Service Regulations Out-Tasking 130

The Hackett Group

OCTOBER 22, 2024

Focusing on higher-value roles, alongside increased automation, delivers substantially more value significantly faster as they close and consolidate financials 36% faster, complete forecasts five days sooner, and dedicate 82% more time to forward-looking analyses. These investments continue to reduce costs while increasing overall speed.

Finance 59

Finance Advisory Marketing Reduced Costs 59

Everest Group

APRIL 5, 2024

“ And another one gone, and another one gone;” the lyrics of Queen’s song have never seemed so apt when it comes to the current state of play in global business services. Some of these present as just plain bad luck for GBS models and outside the control of the team; others are missteps by GBS leadership.

Global Business Services 130

Global Business Services Shared Services Service Payroll 130

Everest Group

OCTOBER 20, 2022

Insurance global business services (GBS) organizations are heavily leveraging the GBS model to deliver innovative capabilities and build competencies that help drive enterprise-wide change and automation. GBS Capabilities Powering the Insurance Enterprise of the Future. Oct 20, 2022 |. 8:30 AM EDT | 6 PM IST.

Insurance 130

Insurance Global Business Services Collaborations Jobbing 130