Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. One of the ways healthcare organizations are moving to the cloud is by adopting digital health platforms (DHP).

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

Everest Group

MAY 11, 2023

To combat a looming recession, healthcare providers will need to take strategic action, including cutting costs, investing in patient experience, embracing digital technologies, and strengthening outsourcing partnerships. 1: Kaufman Hall Operating Margin Index by Month What healthcare provider trends can we expect in a recession?

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

Everest Group

MAY 31, 2023

Generative AI (GAI) has disrupted numerous industries, and the healthcare industry is eager to join in and explore the applications of GAI in healthcare research. However, the healthcare sector must be cautious due to the potential risks. Will Generative AI in healthcare lead to job loss? Let’s explore this further.

Healthcare 130

Healthcare Administrative Call Center Out-Tasking 130

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

3Pillar Global

MAY 6, 2024

Driving innovation in the healthcare space has traditionally been a challenge, to say the least. Many of the challenges that have stood in the way of unlocking healthcare innovation in the past are now fading into the background. Recent years, however, have seen a number of positive shifts in the healthcare landscape.

Healthcare 105

Healthcare Robotics Process Automation Engineering Automation 105

Everest Group

NOVEMBER 15, 2022

Top Robotic Process Automation (RPA) – Technology Providers The post-pandemic era is repeatedly stress-testing organizations’ abilities to adapt to a volatile world through rising inflation, an economic slowdown, geopolitical tensions, supply chain disruptions, and talent shortages. Our Thinking. Learn More. Learn More. Learn More.

Robotics Process Automation 130

Robotics Process Automation Automation Order Management Healthcare 130

Automation Anywhere

JUNE 1, 2022

The advantages of automation in IoT Automation offers many advantages to your business processes using IoT. When your business processes are automated, there are no time restrictions, so your business can run around the clock. Increased uptime Uptime refers to how long your business is open or running.

Automation 145

Automation Manufacturing Retail Government 145

Perficient Digital Transformation

MARCH 6, 2024

In December 2022, the Department of Health and Human Services released a bulletin announcing additional compliance requirements for healthcare marketers when it comes to third-party trackers. So, what’s the problem? So, what’s the problem?

Healthcare 122

Healthcare Marketing Analytics Regulations 122

Everest Group

JANUARY 11, 2024

Gain insights into how generative AI impact different healthcare stakeholder groups such as payers, providers, and patients.

Healthcare 130

Healthcare Marketing Automation Service 130

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 98

Automation Healthcare Robotics Process Automation Retail 98

Everest Group

JANUARY 11, 2024

Understand the healthcare payer workflow and explore how leveraging generative AI can enhance and optimize this process.

Healthcare 130

Healthcare Marketing Automation Service 130

Everest Group

NOVEMBER 16, 2022

Adoption of task mining solutions can not only help enterprises achieve cost savings and operational efficiencies by optimizing and automating tasks, but also enhances employee experience through better resource allocation. This has led to task mining being one of the fastest-growing markets in the Intelligent Automation (IA) space.

Marketing 130

Marketing Automation Software Robotics Process Automation 130

Groove Technology

NOVEMBER 15, 2024

Financial Sector Leads in Outsourcing: A full 72% of the financial services sector is adapting to outsourcing trends to enhance efficiency outsources software and app development, driven by the need for secure, scalable, and compliant digital solutions. platform independence, automation, and enhanced security.

Software 100

Software Outsourcing Cybersecurity E-Commerce 100

Everest Group

JANUARY 11, 2024

Explore the ways in which generative AI can enhance and complement traditional AI in certain healthcare applications, bringing about advancements in specific healthcare use cases.

Healthcare 130

Healthcare Marketing Automation Service 130

Groove Technology

JANUARY 15, 2025

From process automation to code optimization, AI is creating breakthroughs in productivity and quality. These solutions include intelligent programming assistants, advanced machine learning frameworks, and automated testing systems. Use Cases : Automating text processing tasks like email classification.

Automation 130

Automation Analytics Software E-Commerce 130

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These issues have reduced margins and escalated providers’ workloads. in 2022 and 2023 from 54.8%

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

APRIL 8, 2024

Intelligent Document Processing (IDP), Banking-specific IDP, and Insurance-specific IDP Products Intelligent Document Processing (IDP) products continue to play a vital role in enterprises’ automation technology portfolios. LEARN MORE ABOUT Top Service Providers

Insurance 195

Insurance Banking Research Finance 195

Groove Technology

OCTOBER 14, 2024

Software testing outsourcing is the practice of outsourcing software testing services to specialized companies. Important criteria to consider include: the company's reputation and experience, technical capabilities, scope of services provided, quality of customer service, and value for money. Agile, DevOps).

Software 130

Software Outsourcing Service E-Commerce 130

Perficient Digital Transformation

SEPTEMBER 21, 2023

intelligence automation). This article breaks down how data powers intelligence automation. If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. This business data creates the foundational context for the automation tools to leverage.

Automation 115

Automation Sourcing Sales Service 115

Everest Group

NOVEMBER 30, 2023

Revenue Cycle Management (RCM) Platforms Revenue Cycle Management (RCM) platforms automate financial processes in the healthcare industry. Healthcare organizations are increasingly evaluating RCM platform providers based on the functionalities, features, and technical support they provide.

Management 162

Management Healthcare Sourcing Sales 162

Groove Technology

DECEMBER 16, 2024

Automated Testing Tools : JUnit and Selenium are widely used for automating unit and integration tests. Use in Safety-Critical Systems Safety-critical systems, such as those used in healthcare, automotive, aerospace, and defence, require a high level of accuracy and reliability.

Software 130

Software Design Flexibility Out-Tasking 130

Perficient Digital Transformation

MARCH 1, 2024

In a dynamic digital landscape, choosing the right provider among the Adobe services landscape is paramount for businesses seeking to maximize their Adobe investments. Forrester published The Adobe Services Landscape, Q1 2024 report to help B2C marketing executives investigate potential partners. So where do marketing leaders start?

Right-Sizing 115

Right-Sizing Service Manufacturing Healthcare 115

Perficient Digital Transformation

AUGUST 2, 2024

Forrester released its Modern Application Development Services Landscape, Q3 2024 report to help businesses understand the value they can expect from modern application development (MAD) service providers and explore potential partners. Improve customer experience. Focus on business outcomes, not just outputs.

Service 105

Service Manufacturing Healthcare Software 105

Redial

APRIL 14, 2023

As a growing company, Redial is always looking for the best opportunities not only to provide top-quality BPO services but also impact the communities where we operate. So, in this blog, we will talk about the incredible factors and our vision to take our services to the next level. You want to know how we can help? Let’s talk.

BPO 130

BPO Service Business Process Outsourcing Offshoring 130

Redial

MAY 30, 2024

The Impact of AI AI is everywhere—from virtual assistants like Siri and Alexa to more advanced applications in healthcare, finance, and education. It helps businesses optimize operations, improve customer service, and innovate faster. This boosts overall efficiency and reduces turnaround times.

Business Process Outsourcing 130

Business Process Outsourcing Data Entry Healthcare BPO 130

Groove Technology

DECEMBER 16, 2024

Furthermore, the article delves into emerging trends in agile software outsourcing, including automation, distributed teams, and hybrid outsourcing models. By outsourcing offshore development, companies can reduce these costs, as they are paying only for the services rendered by the development team.

Software 100

Software Outsourcing Collaborations Flexibility 100

Automation Anywhere

JUNE 8, 2022

Artificial intelligence (AI) and Robotic Process Automation (RPA) have a lot in common. When combined, AI and RPA technologies result in intelligent automation that empowers rapid end-to-end business process and much more. Automating tasks The word “robot” in Robotic Process Automation doesn’t refer to a physical robot or an AI robot.

Robotics Process Automation 144

Robotics Process Automation Supply Chain Management Data Entry Human Resources 144

Everest Group

MAY 14, 2024

Terms such as automation, AI , impact sourcing, and sustainability are typically discussed as separate buzzwords in organizations but are seldom used together. The other two supports leverage best-in-class technology for efficient service delivery and workforce skill enhancement, contributing to its operational success.

Impact Sourcing 162

Impact Sourcing Sourcing E-Commerce Jobbing 162

Redial

AUGUST 7, 2024

Advanced Technology Integration The adoption of AI, machine learning, and robotic process automation (RPA) is revolutionizing BPO operations. These technologies streamline processes, improve efficiency, and reduce errors, enabling BPO firms to offer more sophisticated and cost-effective services.

BPO 130

BPO E-Commerce Robotics Process Automation Business Process Outsourcing 130

Groove Technology

NOVEMBER 15, 2024

External QA providers often have experienced testers skilled in various testing types, from manual testing to automation testing. Quality Control and Consistency While many outsourcing providers offer excellent service, quality variability can still be a concern. Ensure that the provider has robust communication channels and protocols.

Software 100

Software Outsourcing E-Commerce Flexibility 100

Everest Group

NOVEMBER 9, 2022

DALLAS, November 9, 2022 — Multi-process human resource outsourcing (MPHRO) deals are on the rise again in 2022 as enterprises seek end-to-end services that include talent acquisition and development and that keep employee experience at the core. Digital HR services have experienced more demand owing to ongoing digital efforts by clients.

Human Resources 147

Human Resources Research Retail Manufacturing 147

Everest Group

JUNE 13, 2023

Intelligent Document Processing (IDP) and Unstructured Document Processing Products PEAK Matrix® Assessment Intelligent Document Processing (IDP) products play a vital role in enterprises’ automation technologies portfolios. LEARN MORE ABOUT Top Service Providers

Automation 130

Automation Healthcare Research Marketing 130

Everest Group

APRIL 26, 2024

While the life sciences commercial segment is synonymous with sales and marketing, it also includes other vital functions such as medical affairs, market access, and patient services. This shift has made it essential for enterprises to adopt an efficient channel management system.

Pharmaceuticals 162

Pharmaceuticals Analytics Sourcing Healthcare 162

Everest Group

OCTOBER 2, 2023

To effectively serve evolving enterprise needs, service providers have invested in increasing the breadth and depth of their functionalities/offerings across the life sciences operations value chain. This report will enable enterprises to identify suitable service providers to manage the evolving needs of their businesses.

Business Process Outsourcing 147

Business Process Outsourcing Manufacturing Healthcare Regulations 147

Everest Group

FEBRUARY 9, 2023

What better way to find out how ChatGPT will impact the Business Process Services (BPS) market than to ask the trained chatbot itself this question? According to its answers, the future looks promising. But obstacles still need to be overcome. Learn about the latest ChatGPT trends in this second part of our series.

Supply Chain Management 130

Supply Chain Management Data Entry Out-Tasking Finance 130

Amzur

SEPTEMBER 17, 2024

The healthcare industry has seen an unprecedented IT boom in recent years, driven by the need for better patient care and streamlined services. Telehealth has become an indispensable component of modern healthcare, offering convenient and accessible care to patients, especially those residing in remote or underserved regions.

Healthcare 103

Healthcare Right-Sizing Reduced Costs Flexibility 103

Offshore India Data Entry

MAY 21, 2024

This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. It’s a catalyst for innovation, opening up new service offerings and opportunities for BPO companies.

BPO 105

BPO Offshoring Data Entry Business Process Outsourcing 105