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AI-Powered Healthcare: Boosting Patient Experience and Efficiency

Premier BPO

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

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Healthcare Payer Operations PEAK Matrix® Assessment 2023

Everest Group

Healthcare Payer Operations PEAK Matrix® Assessment The healthcare industry constantly evolves, requiring organizations to continuously adapt and enhance their capabilities to stay competitive. The study will enable healthcare payers to identify suitable providers to transform their business processes and differentiate themselves.

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Healthcare App Development Services

Groove Technology

Consumer health apps have been incorporated into consumer health informatics as tools that support a patient-centered healthcare model by allowing consumers to monitor their health-related problems, understand specific medical conditions, and achieve personal fitness goals. What is Healthcare App Development? Interoperability.

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Robotic Process Automation (RPA) – Technology Provider Landscape with PEAK Matrix® Assessment 2023

Everest Group

Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages.

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The Growth of Software Bots in Healthcare

Automation Anywhere

In the face of post-pandemic recovery, healthcare organizations need to clear a significant backlog of care and paperwork and do so within tight financial constraints. Intelligent automation, combining Robotic Process Automation (RPA) and artificial intelligence (AI), offers a solution to that challenge.

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Healthcare Customer Experience Management (CXM) Services in North America PEAK Matrix® Assessment 2023

Everest Group

Top Healthcare Customer Experience Management (CXM) Services in North America The healthcare Customer Experience Management (CXM) market has grown steadily after the pandemic due to the increasing focus of healthcare enterprises on member and patient experience and care management. Our Thinking. Learn More.

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AI-Powered Healthcare: Boosting Patient Experience and Efficiency

Premier BPO

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.