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Top 5 Back-Office Functions That Should Be Automated

Automation Anywhere

Disruptive technologies – like intelligent automation (RPA+AI) – are helping chief experience officers (CXOs) re-invent their business operations by bringing in optimizations. According to EY estimates, automation of back-office work could provide companies with savings of about 20% to 60% of baseline full-time employee (FTE) costs.

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10 Service Desk Automation Ideas To Boost Performance

31 West

Service desk automation is the process of automating various tasks and procedures associated with a service desk. By automating these tasks, businesses can improve the efficiency and performance of their service desks. This article will explore ten ideas for automating your service desk to boost performance.

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Understanding the Internet of Things (IoT) and Its Connection to Automation

Automation Anywhere

It also translates the devices’ protocols into one standard protocol and filters out unnecessary data from the devices. The advantages of automation in IoT Automation offers many advantages to your business processes using IoT. Increased uptime Uptime refers to how long your business is open or running.

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Perficient Listed in Forrester Now Tech: Robotic Process Automation Services, Q4 2021

Perficient Digital Transformation

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. As enterprises continue to invest in automation, experienced consulting partners play a key role in integrating RPA and supporting development of the automation fabric.

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From Roman Tax Collectors to Global Business Partners: A History of Outsourcing

Premier BPO

Outsourcing, the practice of contracting out business processes to external providers, has a long history that spans centuries. The 1980s and 1990s saw a surge in Information Technology (IT) outsourcing, with companies like IBM and EDS leading the way. ” Outsourcing gained momentum as companies sought efficiency and cost savings.

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How Intelligent Automation Can Affect the C-Suite

Automation Anywhere

In the blog, we’ve talked about employing intelligent automation (IA) to automate the front office, the back office, the factory, the warehouse, and so on. What’s the relationship of that senior tier of management to intelligent automation that combines Robotic Process Automation (RPA) and artificial intelligence (AI)?

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What Makes a Great App?

Groove Technology

And stand out among thousands of others? Through this article, let’s find out what will be the prerequisites in identifying a great app on the market today. It is not simple that one application can stand out from the rest, here are some of the most basic elements that make up an attractive application.