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10 Service Desk Automation Ideas To Boost Performance

31 West

Service desk automation is the process of automating various tasks and procedures associated with a service desk. By automating these tasks, businesses can improve the efficiency and performance of their service desks. This article will explore ten ideas for automating your service desk to boost performance.

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8 Accounts Payable Automation Best Practices in 2025

Metasource

The takeover of accounts payable (AP) automation is in full swing, especially with more recent AI-powered solutions driving new levels of capabilities. But in order to really get ahead of the curve, you need to not only adopt AP automation but stay up to date with the latest best practices. Case in point?

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The Benefits of Data Automation in BPO: Enhancing Efficiency and Accuracy

Offshore India Data Entry

Among these is data automation, the biggest boon for BPO today. This innovation automates many data-driven processes, giving clients the best combination of service speed, accuracy, and much better service. What is Data Automation in BPO? Numerous people would think that labor-intensive processes are slow and prone to errors.

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Intelligent Digital Mailroom Management: How AI Enhances Automation

Metasource

When it comes to cutting costs and optimizing workflows, traditional mailrooms are beginning to stick out like sore thumbs in our digital world. Through the use of AI and automation, digital mailrooms are now more efficient and cost-effective than ever. Physical mailrooms are simply burdensome. That’s where digital mailrooms come in.

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What Is Intelligent Automation?

Metasource

Intelligent automation (IA) is revolutionizing the way businesses operate by streamlining complex tasks and optimizing workflows. These are just some of the reasons why 99% of organizations had either already invested in intelligent automation in 2022 or were planning to invest in it in 2023. What Is Intelligent Automation?

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Top 5 Back-Office Functions That Should Be Automated

Automation Anywhere

Disruptive technologies – like intelligent automation (RPA+AI) – are helping chief experience officers (CXOs) re-invent their business operations by bringing in optimizations. According to EY estimates, automation of back-office work could provide companies with savings of about 20% to 60% of baseline full-time employee (FTE) costs.

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Why Your Business Needs Automated Testing: A Step-by-Step Plan

Amzur

Automation testing has become essential in modern software development, helping companies meet the growing accuracy demands, reducing testing time, and enhancing the overall software product quality. Automation testing methods come with many benefits, including accuracy and scalability.