Perficient Digital Transformation

JUNE 7, 2023

Marketing automation is the use of technology to automatically handle marketing operations and multifaceted campaigns across several channels. To boost income and maximize productivity, marketing and sales teams employ marketing automation to automate online marketing campaigns and sales activities.

Automation 52

Automation Marketing Right-Sizing Sales 52

31 West

JULY 25, 2024

Leveraging the right customer service tools is your answer to all this. We’re in a world of social media, and one dissatisfied customer can bring with it a plethora of negative reviews and statements regarding your business – so you have to get your customer experience offering right from the get-go.

Customer Support 130

Customer Support Customer Service Service Right-Sizing 130

Perficient Digital Transformation

MARCH 1, 2024

In a dynamic digital landscape, choosing the right provider among the Adobe services landscape is paramount for businesses seeking to maximize their Adobe investments. The selection process can be daunting with a diverse set of providers that vary by size, type of offering, geography, and business scenario differentiation.

Right-Sizing 115

Right-Sizing Service Manufacturing Healthcare 115

Groove Technology

SEPTEMBER 26, 2024

However, choosing the right outsourcing partner is a complex process. By the end of this post, you will have a clearer understanding of the options available and be better equipped to make an informed decision that accelerates your business growth. It offers a blend of technical expertise and client-centric approaches.

Outsourcing 100

Outsourcing Right-Sizing E-Commerce Collaborations 100

Perficient Digital Transformation

DECEMBER 5, 2022

Automation for Automation – An Executable Framework for DevSecOps. In an age where automated Continuous Integration and Continuous Delivery (CI/CD) is becoming more and more critical to the success of any organization, why are we still building our DevSecOps environments by hand? to modify our automation tool ecosystem.

Automation 64

Automation Out-Tasking Government Software 64

31 West

FEBRUARY 22, 2023

The right solution will improve agent productivity, help streamline help desk processes, and improve customer satisfaction rates. SysAid specializes in automating workflows. Its product range is divided into categories like IT operation, identity and access, enterprise service, and security information management.

Right-Sizing 130

Right-Sizing Out-Tasking Customer Service Banking 130

IBM Services

MAY 1, 2023

However, regardless of your cloud cost optimization strategy, achieving operational excellence at scale and taking advantage of the elasticity of the cloud requires software that optimizes your consumption simultaneously for performance and cost—and makes it easy for you to automate it, safely and confidently.

Right-Sizing 84

Right-Sizing Engineering Accounting Automation 84

Groove Technology

SEPTEMBER 26, 2024

Choosing the right outsourcing partner is critical; a good decision can lead to timely deadlines, substandard software, or cost overruns. How to Choose the Right Software Development Outsourcing Partner Defining Your Digital Blueprint Before scouting for an outsourcing ally, crystallize your project's DNA.

Software 130

Software Outsourcing E-Commerce Right-Sizing 130

The Hackett Group

SEPTEMBER 10, 2024

Optimizing and aligning CLM with processes like sourcing and risk management is critical to the successful operation of businesses of all sizes. Selecting the right CLM partner can unlock substantial benefits – from reduced cycle times to improved risk management – ultimately strengthening their competitive position.”

Software 116

Software Management Advisory Risk Management 116

31 West

APRIL 16, 2024

The low-cost plans combined with its easy-to-use features and tons of integration options make HubSpot an ideal choice for businesses of all types and sizes. It has varying plans, each catering to businesses of different sizes and requirements. The software is mainly known for its user-friendly interface and easy setup options.

Out-Tasking 130

Out-Tasking Right-Sizing Sales Customer Service 130

31 West

MARCH 15, 2023

IT has become a priority for small to medium-sized businesses (SMBs) today. For example, it can help train employees, provide better tools for automation and remote access, and all the while generating profit. With ConnectWise CPQ, your sales team can use quote templates and automate workflows and pricing. What is ConnectWise?

Management 130

Management Cybersecurity Service Right-Sizing 130

Planergy Software

JUNE 7, 2022

Robotic Process Automation in Finance. Business Process Automation (BPA) Business Process Management (BPM) Technology & Software. Like other areas of business, finance is filled with repetitive manual tasks that are ripe for automation using technology. How to capture early payment discounts and avoid late payment penalties.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Out-Tasking 52

Globalization Partners

APRIL 11, 2022

Recruitment automation tools such as chatbots and AI integrations are a great solution to this problem. While these systems have historically been used by companies hiring at scale, now organizations of all sizes can benefit from automatically sifting through high volumes of applications to find the gems worth focusing on.

Automation 52

Automation Global Recruiting Right-Sizing Jobbing 52

31 West

MARCH 31, 2024

Many businesses, from small-and-mid-sized organizations to multinational corporations, have chosen Zendesk to streamline their help desk. Ticketing System Automation Analytics and Reporting Multi-Channel Support AI-Powered Chatbots Live Chat Integration Capabilities Collaboration Knowledgebase Zendesk Sell 1. Let’s take a look.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

31 West

JANUARY 30, 2023

It uses AI and bots to present information in an easy-to-understand format. For example, with IT workflows, you can automate business operations and manage them from a unified IT platform. Then you have the employee workflows that aim to make IT simpler for agents and let them access the right information as and when they need it.

Right-Sizing 130

Right-Sizing Customer Service Flexibility Software 130

Groove Technology

SEPTEMBER 26, 2024

11 Reasons to Outsource Software Development Software development outsourcing has become a go-to strategy for businesses of all sizes. Automated testing tools and rigorous manual testing processes ensure the software is reliable and bug-free, but these services come at a premium. No, outsourcing can benefit companies of all sizes.

Software 130

Software Outsourcing E-Commerce Reduced Overhead 130

Groove Technology

SEPTEMBER 27, 2024

Selecting the right outsourcing partner is pivotal, requiring careful consideration of technical expertise, communication proficiency, and cultural alignment. Address this by implementing comprehensive non-disclosure agreements (NDAs) and defining contract ownership rights. Who is Suited for Outsourcing Software Development?

Software 130

Software Outsourcing Offshoring Right-Sizing 130

31 West

MARCH 13, 2023

Automation is needed more now than ever. Workflow Automation A Proactive Approach Robust Security Uninterrupted Communication Excellent Incident Management Self-Service Portal Seamless Integration A Scalable Solution Works for All Improve Employee Productivity 1. Workflow Automation IT tools are all about automation.

Out-Tasking 130

Out-Tasking Right-Sizing Automation Human Resources 130

31 West

FEBRUARY 7, 2023

As businesses are adapting to the remote work culture, they are focusing on tools and automation technology that simplify hectic tasks. The tool automates a wide array of tasks, reducing your employees’ workload and offering seamless asset management. Automate Manual Processes Workflow automation is no longer optional.

Management 130

Management Automation Right-Sizing Out-Tasking 130

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Here, your biggest challenges are tedious task automation and improving your employee’s productivity.

Data Entry 103

Data Entry Right-Sizing Robotics Process Automation Automation 103

31 West

JULY 10, 2024

This includes managing, tracking, and storing information about your company’s current and potential customers, to further analyze and process it in order to constant improvements in this sphere. This can be such automation tasks as email campaigns, social media management, and lead nurturing.

E-Commerce 130

E-Commerce Sales Out-Tasking Automation 130

31 West

OCTOBER 31, 2024

Regardless of your current business size or niche, the truth is that growing your operations, the number of customers, and revenue isn’t all just fun and games. The good news is that the right growth strategies, accompanied by careful planning, can help you scale without additional stress.

Human Resources 130

Human Resources Engineering Marketing Research 130

31 West

JANUARY 25, 2023

We will go through several consideration factors to help you decide on the right software choice for your business. It also offers a service desk ticketing, automation, and enhancement module. It can be a good choice for small and medium-sized businesses. Autotask can be used by small, medium, and large-sized companies.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Flexibility 130

31 West

FEBRUARY 20, 2023

It includes features like a unified agent dashboard, omnichannel support, automation, and AI-guided decisions. About SysAid SysAid specializes in IT service management and automation. You can significantly improve productivity and streamline processes with its service automation capabilities. out of 5 (1747 user ratings) 4.5

Right-Sizing 130

Right-Sizing Sales Customer Support Customer Service 130

31 West

JANUARY 19, 2023

With so many advanced software applications available on the internet, how do you pick one that ticks all boxes of your requirements and offers a seamless transition to the automated workflow? To help you make an informed decision, we’ve curated this detailed comparison guide that will walk you through the features and USPs of each software.

Software 130

Software Automation Right-Sizing Accounting 130

Groove Technology

SEPTEMBER 26, 2024

Selecting the right offshore partner is paramount for project success and long-term business growth. Data Encryption: Encryption safeguards data in transit and at rest, converting sensitive information into unreadable formats to protect against unauthorized access. However, this approach is not without its challenges.

Offshoring 130

Offshoring Software Outsourcing Right-Sizing 130

31 West

APRIL 16, 2024

Strengthened Security Culture – A well-informed staff is your frontline defense against cybersecurity threats. By offering a repository of FAQs, troubleshooting guides, and automated diagnostics tools, companies can create an environment where solutions are just a few clicks away.

Software 130

Software Labor Costs Out-Tasking Automation 130

31 West

JANUARY 23, 2023

When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. What is ZenDesk? What is SysAid?

Out-Tasking 130

Out-Tasking Automation Software Right-Sizing 130

Groove Technology

OCTOBER 15, 2024

Understanding the differences between these models is crucial for businesses to make informed decisions that align with their goals, budget, and project requirements. Understanding these differences is crucial for making informed decisions based on budgetary constraints. This adaptability aligns well with changing requirements.

Outsourcing 130

Outsourcing Project Outsourcing Flexibility Collaborations 130

31 West

MAY 4, 2024

Common tools in Sales Cloud include sales forecasting, lead management, and workflow automation. One of the leading CRM providers, Salesforce has become the best choice for all sizes and types of businesses. HubSpot Academy is a good source of information for those struggling with the setup part.

Software 130

Software Supply Chain Management Sales Out-Tasking 130

Perficient Digital Transformation

OCTOBER 1, 2024

Whether your product comes in different sizes, packages, or configurations, CPQ automates the process of calculating pricing based on your business rules, ensuring everything stays consistent. Now, imagine adding automation to this process, especially when it comes to renewing contracts or amending existing ones.

Efficiency 52

Efficiency Automation Right-Sizing Out-Tasking 52

Offshore India Data Entry

FEBRUARY 29, 2024

It’s no wonder the global Legal Process Outsourcing market size is expected to grow to $62 billion by 2027. Rigorous protocols and automated workflows prevent common oversights. Advanced technologies like optical character recognition extracts information accurately across high volumes.

Data Entry 105

Data Entry Outsourcing BPO Offshoring 105

31 West

MARCH 8, 2023

ServiceNow Roadmap: What Exactly It Is Every business, irrespective of its size and nature, relies on team collaboration. These give your teams a clear picture of the steps they should take to ensure everyone is on the same page and is following the right direction. Roadmaps are not the project tracker.

Right-Sizing 130

Right-Sizing Out-Tasking Flexibility Software 130

Mattsen Kumar

NOVEMBER 12, 2024

It also discusses the factors influencing ARM and weighs the pros and cons of outsourcing and in-house ARM, offering a detailed comparison to help businesses make an informed decision that best suits their needs. In-House : Managing receivables in-house can be more expensive, especially for small or medium-sized businesses.

Accounting 52

Accounting Outsourcing Right-Sizing Reduced Overhead 52

31 West

AUGUST 25, 2022

For the sake of future problem-solving, it may be beneficial to collect information from each opened ticket. Processing those annoying recurrent issues will be simple if this information is centrally located and you are in constant communication with your staff. A CRM with service automation integration makes this simple to accomplish.

Automation 130

Automation Right-Sizing Accounting Outsourcing 130

Perficient Digital Transformation

JANUARY 18, 2023

Your company’s specific goals and priorities on your road to digital maturity will be determined by the size, structure, and industry in which you operate. However, there are fundamentals that organisations of all sizes and in all industries must have in place to navigate the marketing maturity curve and seize the benefits effectively.

Marketing 69

Marketing Right-Sizing Analytics Automation 69

31 West

SEPTEMBER 28, 2024

For the map to be accurate and effective, you need to use different sources of information. The more versatile the information gathered, the more accurate the customer journey map will be. Automate personalized email follow-up after purchase. You can automate your inbound marketing to achieve the highest effectiveness.

Call Center 130

Call Center Customer Service Out-Tasking Sales 130