V-Soft Consulting

MAY 23, 2024

Managed Service Providers (MSPs) are becoming reliable strategic partners for businesses worldwide and leveraging artificial intelligence (AI) and automation allow vendors to focus on the most critical responsibilities. Incorporating AI-powered automation can assist vendors in completing tasks more efficiently.

Managed Services 52

Managed Services Automation Management Service 52

Perficient Digital Transformation

OCTOBER 10, 2022

In this era of digital transformation, housing and retaining sufficient skillset to effectively sustain, expand, and manage the solution can be a challenge. As a leading Twilio-Certified Managed Services Provider , Perficient is uniquely positioned to help supplement in-house capabilities and enhance ongoing production operations.

Managed Services 64

Managed Services Management Service Engineering 64

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. Hackett Pay will cover all aspects of payroll operations support, including wage payments, employee tax, wage garnishments, W-2 management, employee verification, tax credits and unemployment claims.

Payroll 78

Payroll Collaborations Managed Services Management 78

IBM Services

SEPTEMBER 6, 2023

Organizations rely on the vulnerability management process to head off these cyberthreats before they strike. The vulnerability management process is a continuous process for discovering, prioritizing, and resolving security vulnerabilities across an organization’s IT infrastructure.

Management 105

Management Cybersecurity Automation Engineering 105

31 West

JANUARY 11, 2021

Be it a big or small enterprise, help desk management software is a must for every company today. This article will help you know what is help desk management software? This is where you need a help desk software to manage and help you execute your plan properly. Besides, it also provides security to your management system.

Software 130

Software Management Customer Service Sourcing 130

31 West

SEPTEMBER 14, 2022

The demand for managed services is growing as more and more organizations have opted for digital transformation. New digital enterprise solutions like cloud, automation, big data, blockchain, and IoT have changed the procedure of business operations. 7 Managed Service Provider Best Practices.

Right-Sizing 130

Right-Sizing Managed Services Cybersecurity Automation 130

31 West

DECEMBER 5, 2022

Inside this realm of IT support, you may have come across several terms like help desk, IT service desk outsourcing , incident management, and customer support, among others. As a manager, you are responsible for understanding these subtle differences, as it will help you prioritize issues and serve users better. Self-Service.

Management 130

Management Service Customer Support Accounting 130

31 West

SEPTEMBER 12, 2022

Or managing your contingent workforce has left you overwhelmed? VMS and MSP offer benefits like procurement and management of the contingent workforce. This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP).

Managed Services 130

Managed Services Outsourcing Automation Flexibility 130

31 West

NOVEMBER 30, 2022

You should work with IT help desk providers that implement ServiceNow to automate your IT management. ServiceNow is a cloud-based software platform that offers IT management services. According to the latest SaaS statistics , 88% of the respondents used some form of cloud services. Easy-to-Use Service.

Human Resources 130

Human Resources Software Automation Managed Services 130

31 West

JULY 1, 2022

A Managed Service Provider (MSPs) uses RMM software to remotely monitor clients’ networks, endpoints, and devices. And the best RMS software should be able to do these tasks of MSPs in an efficient and time-saving manner by automating repeated network processes. But all the RMM software doesn’t provide all that you need.

Software 130

Software Automation Out-Tasking Right-Sizing 130

Everest Group

AUGUST 2, 2023

Network Transformation and Managed Services PEAK Matrix® Assessment – System Integrators (SIs) As enterprises embrace their digital transformation journeys, they are becoming cognizant of the critical role that network transformation plays.

Managed Services 52

Managed Services Management Service Automation 52

31 West

SEPTEMBER 14, 2022

Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing. The market for managed services has grown worldwide over the last few years. Businesses, small or large, require technology and automation. What do You Mean by Managed Services?

IT Outsourcing 130

IT Outsourcing Outsourcing Managed Services Operational Costs 130

IBM Services

MARCH 29, 2024

Imagine a future where artificial intelligence (AI) seamlessly collaborates with existing supply chain solutions, redefining how organizations manage their assets. If you’re currently using traditional AI, advanced analytics, and intelligent automation, aren’t you already getting deep insights into asset performance?

Management 88

Management Services Contracting Analytics Collaborations 88

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

31 West

SEPTEMBER 8, 2022

Evaluating the Managed service provider is a worthwhile solution to combine your business condition with the outsourced services. If you want to evaluate a managed service provider, there are several ways. Service Renewal Rate. Automation Utilization. Automation Utilization.

Automation 130

Automation Managed Services Call Center Outsourcing 130

Everest Group

OCTOBER 12, 2023

Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages.

Robotics Process Automation 72

Robotics Process Automation Automation Payroll Healthcare 72

31 West

JANUARY 25, 2023

These applications are engineered to automate complex ITSM operations and simplify all kinds of technical jobs. They can fix it on their own, while the more complex issues can be routed to the IT agent through its ticket management module. AutoTask is for Managed Service Providers that offer technical assistance to their IT teams.

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

Perficient Digital Transformation

FEBRUARY 23, 2022

With over 12 years of experience with the Pega platform and our longstanding service as a Pega Partner Advisory Council Member, we are experienced in identifying and solving the unique challenges of our clients across industries with award-winning cloud and business process management (BPM) solutions.

Robotics Process Automation 116

Robotics Process Automation Advisory Automation Collaborations 116

31 West

DECEMBER 6, 2022

Although traditional practices are still in use, they can’t automate IT operations. They are implementing automation and IT management tools like ServiceNow to ensure a smoother transition to the digital workflow. Automated Applications. Manage Your Hardware and Software. Improved Customer Service.

Software 130

Software Automation Human Resources Customer Service 130

31 West

JANUARY 26, 2023

If you are switching from a manual help desk to an automated ITSM software, the extensive range of features may seem overwhelming at first glance. The asset management tool lists all your hardware and software assets in one place and discovers their running status. The software was designed to automate most, if not all, IT solutions.

Right-Sizing 130

Right-Sizing Software Automation Design 130

31 West

JANUARY 20, 2023

Today, IT help desk software offers a comprehensive package covering all aspects of a business—from IT automation to remote workforce management. ManageEngine is a robust IT management software designed for technicians and businesses of all sizes. ManageEngine has gained popularity for its fantastic automation capabilities.

Software 130

Software Automation Out-Tasking Design 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Zinnov

MARCH 26, 2024

The Intelligent Automation industry is on the cusp of incredible growth. As of now, Intelligent Automation Services represent a USD 23-25 Bn component of the overall market. UNLOCKING THE DNA OF AUTOMATION SERVICES EXCELLENCE 1. Their ultimate goal?

Automation 52

Automation Service Robotics Process Automation Advisory 52

31 West

MARCH 7, 2023

Handling management operations is not a cakewalk. Outsourcing the IT help desk seems like the only viable option for managing simple to complex technical tasks. ServiceNow is one such IT management software that’s renowned for its exceptional ITSM tools and excellent integration capabilities.

Software 130

Software Out-Tasking Automation Management 130

Metasource

MARCH 20, 2024

AP automation can turn this vision into reality. And yet, 90% of organizations are currently processing invoices with little to no automation. If your organization is part of this statistic because you’re unfamiliar with accounts payable automation and how you can leverage it, you’re in luck.

Accounting 52

Accounting Automation Robotics Process Automation Collaborations 52

Automation Anywhere

OCTOBER 26, 2020

Enterprise Service Management (ESM) is gaining substantial traction across industries, mainly because it applies to so many different business cases. ESM extends ITSM—which focuses on getting people the IT services they need—beyond technology to address the full array of services business users require. now apply to it.

Supply Chain Management 97

Supply Chain Management Facilities Management Robotics Process Automation Automation 97

Metasource

JUNE 18, 2024

A survey conducted by the Institute of Financial Operations and Leadership (IFOL) revealed that enhancing operational efficiency and cost management is a top priority for over 60% of accounts payable (AP) leaders. Invoice processing automation solutions help AP teams reach goals like these.

Automation 52

Automation Reduced Costs Accounting Managed Services 52

Everest Group

JULY 23, 2024

This blog explores how effective third-party risk management (TPRM) is crucial for identifying, analyzing, and controlling these risks, ensuring protection against potential breaches and vulnerabilities. Read on, or get in touch if you have specific queries on this topic.

Risk Management 59

Risk Management Risk Management Management Right-Sizing 59

IBM Business Partners

JULY 28, 2023

That’s what the vulnerability management lifecycle is for. The vulnerability management lifecycle is a continuous process for discovering, prioritizing and addressing vulnerabilities in a company’s IT assets. Why does the vulnerability management lifecycle matter? Vulnerability prioritization.

Management 64

Management Cybersecurity Automation Managed Services 64

31 West

DECEMBER 1, 2022

Managing your human resources, IT help desk, finances, and other management operations using the traditional workflow processes is tricky. Add to this the ever-changing customers’ needs, and you’ll know why automation has become a priority for all businesses. ServiceNow Change Management Module. ServiceNow SecOps Module.

Finance 130

Finance Risk Management Risk Management Software 130

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

IBM Business Partners

AUGUST 1, 2023

This explains the existence of both incident and problem management, two important processes for issue and error control, maintaining uptime, and ultimately, delivering a great service to customers and other stakeholders. What is incident management?

Management 57

Management Automation Software External Service Provider 57

Perficient Digital Transformation

MARCH 3, 2023

In this post, we’ll walk through how Amazon Web Services (AWS) and Perficient, a Platinum Partner for Adobe, can help customers accelerate their Digital Content Management with Adobe Experience Manager. Customers want experiences that are consistent and connected across every touchpoint.

Management 64

Management Out-Tasking Engineering Analytics 64

31 West

DECEMBER 19, 2022

ITIL 4 has come up with a group of management practices for IT service providers to achieve their targeted goals. This version of ITIL has included automation and data management practice in its infrastructure along with IT service management. Incident Management. Problem Management.

Right-Sizing 130

Right-Sizing Outsourcing Managed Services Service 130