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A Deloitte study found that 59% of businesses cite cost-cutting as a primary reason for outsourcing. This cost reduction stems from lower labor costs in certain regions, reducedoverhead expenses, and the ability to scale resources as needed.
This infusion of AI is not just about automation but is also about enhancing the overall customer experience. Key Benefits of AI in BPM and BPO: 1 Efficiency and Accuracy: AI-driven BPM solutions automate repetitive tasks, reducing the likelihood of human errors. Field is required! Field is required! Field is required!
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