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Top 5 Back-Office Functions That Should Be Automated

Automation Anywhere

Disruptive technologies – like intelligent automation (RPA+AI) – are helping chief experience officers (CXOs) re-invent their business operations by bringing in optimizations. According to EY estimates, automation of back-office work could provide companies with savings of about 20% to 60% of baseline full-time employee (FTE) costs.

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Top 5 Contact Center Functions for Automation

Automation Anywhere

As businesses continue to look for new opportunities to stand out from the competition, a critical area where they can differentiate their brand is in providing exceptional customer experiences. Yet, this also means the representatives are tasked with a variety of data entry and record-keeping processes.

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Automation & Outsourcing: The Power of People and Technology

SEBPO

Automation & Outsourcing: The Power of People and Technology. Automation & Outsourcing: The Power of People and Technology. One of 2023’s biggest continuing business trends is automation, with the latest and greatest technology (AI, RPA, and more) assisting with process efficiency and increased productivity.

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What is Workflow Automation? Getting Started in 4 Easy Steps

Metasource

Workflow automation is a method of expediting and streamlining document-based business processes to improve efficiency, reduce costs, and provide transparency. Business process management (BPM) is used by a business to contain costs. Why Automate Business Processes? How to Automate Business Processes.

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Automating The Finance Function: The Future of Finance

Planergy Software

Automating the Finance Function. Of all the areas that businesses automate, finance continues to lag far behind. The widespread use of spreadsheets or other outdated systems to perform accounting duties has put millions of businesses behind when it comes to automation. Intelligent Automation in Finance.

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How Krista Software helped Zimperium speed development and reduce costs with IBM Watson

IBM Business Partners

In fact, 80% of enterprise AI projects never make it out of the lab. Many have turned to IBM’s portfolio of AI offerings, which provides pre-trained AI models that can be integrated into existing applications to improve process efficiency, enabling organizations to direct their resources to more valuable tasks.

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Claims Management: How to Effectively Manage Claims and Reduce Costs

Automation Anywhere

To address this challenge, insurance companies can use Robotic Process Automation (RPA) and artificial intelligence to drive growth. The insurance industry has a high automation potential, with many areas for opportunities. This blog post will explore how insurers can effectively manage claims and reduce costs through automation.