Everest Group

AUGUST 18, 2023

The panel will discuss: How has the automation ecosystem evolved over the last few years? What are the key trends impacting the IA market? What are some of the measurable and direct benefits of IA?

Automation 130

Automation Marketing Management Service 130

Everest Group

MARCH 22, 2022

LIVE WEBINAR. How are European Organisations Riding the Global Services Headwinds? Steeply climbing salaries and outsourcing rates, dwindling talent pools, and increasing customer expectations of service are causing organisations across Europe to feel the heat and break budgets when it comes to global services.

Service 130

Service Impact Sourcing BPO Sourcing 130

Everest Group

FEBRUARY 6, 2024

Live Webinar The Generative AI Advantage in Enterprise CXM Operations February 6, 2024 | 9 AM CST | 10 AM EST | 3 PM GMT | 8:30 PM IST Enterprises are embracing generative AI’s transformative potential in today’s rapidly evolving CXM landscape. What questions will the webinar answer for the participants? Who should attend?

Outsourcing 147

Outsourcing Customer Service Automation Marketing 147

Everest Group

AUGUST 30, 2024

WEBINAR Efficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.

Efficiency 130

Efficiency Reduced Costs Analytics Sales 130

Everest Group

AUGUST 18, 2022

The power of Intelligent Automation (IA) in mortgages, its impact, and the way forward. Register for the webinar. Register for the webinar. The solutions to adopt to streamline mortgage operations. Thursday, August 18, 2022, at 11:30 am CST, 12:30 pm EST, 4:30 pm GMT, 10:00 pm IST. Live, virtual event. Presenters.

Automation 130

Automation Service 130

Everest Group

APRIL 21, 2022

What the practical applications and options are to automate semi-structured and unstructured data, increase auto-adjudication rates, and support claims adjudicators in the decision process. Shared services and sourcing executives. Register for the webinar. Register for the webinar. Strategy and innovation executives.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Everest Group

JULY 24, 2024

Register Chirajeet Sengupta Managing Partner, Everest Group Katie Markwell Head of Advisory Services, Managing Director, Randstad Digital Wilco Jansen Director Digital and Technology Workforce Transformation, Discover Financial Services

Advisory 130

Advisory Management Service Automation 130

Everest Group

MARCH 21, 2023

LIVE WEBINAR Structuring an Outsourcing Deal in This Era of Uncertainty in Europe March 21, 2023 | 9 a.m. In this webinar, our analysts will discuss changes in enterprise expectations and the defining characteristics of an outsourcing deal in 2023 in Europe. CDT | 10 a.m. EDT | 2 p.m. GMT | 7:30 p.m.

Outsourcing 130

Outsourcing Offshoring BPO Sales 130

Everest Group

JUNE 21, 2023

Webinar CFO Priorities, digital trends, and transformation strategies for finance & Accounting June 21, 2023 8:00 AM PT | 11 AM ET Join Everest Group’s Vignesh Kannan and other experts for a discussion in a webinar titled, Accelerating Change: CFO Priorities, Digital Trends, and Transformation Strategies for Finance & Accounting.

Finance 130

Finance Accounting Automation Service 130

Everest Group

AUGUST 10, 2022

ON-DEMAND WEBINAR. In this webinar, we’ll share our views on the low-code market, its potential, and key opportunities for enterprises to drive digital transformation. WATCH THIS WEBINAR ON-DEMAND. What questions will the webinar answer? Application services leaders. Service providers. Strategy leaders.

Automation 130

Automation Design Service Marketing 130

Everest Group

MAY 19, 2022

Anil Vijayan , Partner at Everest Group, will join other industry experts to discuss how several new trends, such as intelligent automation, digitalization, and telehealth have emerged as fundamental driving forces to sustain and transform the healthcare industry. Adoption of intelligent automation in the healthcare industry.

Healthcare 130

Healthcare Automation Management Service 130

Everest Group

JUNE 15, 2023

Learn the art of identifying opportunities for standardization and automation. Register for the webinar Amardeep Modi Vice President, Everest Group N. They will discuss: The current challenges being faced by global organizations. Unlock the power of Work Insights in assessing process maturity.

Robotics Process Automation 130

Robotics Process Automation Automation Efficiency Service 130

Everest Group

SEPTEMBER 30, 2022

In this on-demand webinar, Amardeep Modi , VP at Everest Group, will join a panel to discuss why organizations demand deeper visibility into people, processes, and technology. Group Product Manager, Automation, Bayer. You will learn: Why traditional manual techniques for process discovery are a barrier to scale. Presenters.

Automation 130

Automation Management Service 130

Everest Group

JANUARY 19, 2022

Head, Client & Transaction Services, Global Trade & Receivables Finance, HSBC Bank. Senior Vice President and Director of Letters of Credit and Trade Services, Comerica Bank. Global Head, BFSI, Cognitive Business Operations, Tata Consultancy Services. Head, Banking Advisory, BFSI, Tata Consultancy Services.

Finance 130

Finance Automation Advisory Banking 130

Everest Group

SEPTEMBER 13, 2022

Top Customer Experience Management (CXM) Services in EMEA The Customer Experience Management (CXM) market in Europe, the Middle East, and Africa (EMEA) grew at an unprecedented pace in 2021. LEARN MORE ABOUT Customer Experience Management (CXM) in EMEA – Service Provider Landscape with PEAK Matrix® Assessment 2022. Our Thinking.

Management 162

Management Service Research Analytics 162

Everest Group

SEPTEMBER 13, 2024

Key questions answered in this on-demand webinar: How does genAI exemplify the need for T&S wellbeing services? Abhijnan joins a panel of industry experts to discuss the future of wellbeing in Trust and Safety. In which areas can AI help with moderator wellbeing? What is the future of moderator wellbeing? Watch now

Service 130

Service Automation 130

Everest Group

AUGUST 4, 2022

Businesses are evolving to rely on the intelligent process automation market (IPA) to promote growth and keep up with competitors. In a world becoming increasingly reliant on technology, financial services organizations are digitizing and automating more processes to keep up with the competition.

Automation 130

Automation Marketing Robotics Process Automation Healthcare 130

Everest Group

SEPTEMBER 8, 2022

Top Customer Experience Management (CXM) Service Providers in APAC The APAC Customer Experience Management (CXM) market remained strongly resilient after the pandemic in 2021. These enterprises are increasingly turning to service providers and leveraging their domain and technical expertise to scale and digitalize their operations.

Management 147

Management Service Analytics Research 147

Perficient Digital Transformation

OCTOBER 11, 2021

Get a fresh outlook on the retail supply chain during the Benefits of Automated and Integrated Supply Chain through Order Management in B2C webinar on October 21 at 12 PM ET. Top brands like Sally Beauty use innovative supply chain integration and automation strategies to meet growing consumer demands. Key Takeaways.

Automation 114

Automation Order Management Retail Customer Service 114

Everest Group

JUNE 12, 2024

Outline the role of service providers in assisting enterprises by offering guidance on tech selection, implementation, and workforce training. Explore the dynamics of technology adoption on process optimization across various industries and functions, highlighting benefits and challenges.

Reduced Costs 173

Reduced Costs Automation Service 173

Everest Group

SEPTEMBER 14, 2022

Top Procurement Outsourcing Services Procurement Outsourcing (PO) engagements shifting to improving outcomes and covering more judgment-intensive and strategic processes across the Source-to-Pay (S2P) value chain. Market Insights™ Trust & Safety Services Category Overview. Managing Risk in Services Sourcing.

Outsourcing 130

Outsourcing Service Sourcing Risk Management 130

Everest Group

APRIL 8, 2024

Intelligent Document Processing (IDP), Banking-specific IDP, and Insurance-specific IDP Products Intelligent Document Processing (IDP) products continue to play a vital role in enterprises’ automation technology portfolios. LEARN MORE ABOUT Top Service Providers

Insurance 195

Insurance Banking Research Automation 195

Everest Group

JULY 4, 2022

To learn more about these virtual and real-world market opportunities and what actions technology and service providers should take, read on. Everest Group is witnessing great interest in our Metaverse research and our recent webinar Web 3.0 What should technology and service providers do?

Marketing 246

Marketing Research Collaborations Manufacturing 246

Everest Group

SEPTEMBER 13, 2022

Top Customer Experience Management (CXM) Services in EMEA The Customer Experience Management (CXM) market in Europe, the Middle East, and Africa (EMEA) grew at an unprecedented pace in 2021. LEARN MORE ABOUT Customer Experience Management (CXM) in EMEA – Service Provider Landscape with PEAK Matrix® Assessment 2022. Our Thinking.

Management 130

Management Service Research Analytics 130

IBM Services

SEPTEMBER 29, 2023

In a survey run by IDC, a leading provider of global IT research and advice, 43% of technology leaders indicated that they were “planning to deliver innovative digital products and services at a faster pace.” Those events can then be consumed and processed to help inform smarter decisions and trigger automations.

Automation 106

Automation Order Management Sourcing Analytics 106

Everest Group

JUNE 13, 2023

5G Engineering Services PEAK Matrix® Assessment 5G’s lower latency and higher bandwidth have unlocked newer uses for enterprises to explore. Additionally, 5G adoption is allowing the transformation of network infrastructure to make it quickly scalable, driving higher levels of customization and lower operating costs.

Engineering 130

Engineering Service Operational Costs Sourcing 130

Everest Group

JANUARY 19, 2023

Leveraging the power of Artificial Intelligence (AI) and data and analytics tools, media and communications companies are redefining themselves from being service providers to product creators. Read on to learn how emerging technology is changing the game in media services. Let’s explore this shift further.

Service 130

Service Analytics Out-Tasking Automation 130

Everest Group

OCTOBER 20, 2023

The global services industry’s confidence waned in 2023 after a banner post-pandemic year. Coming off a bumper year in 2022 with double-digit growth driven by pent-up demand after the pandemic, the global services industry entered 2023 with macroeconomic uncertainty clouding the forecast. Exhibit 2. Exhibit 2.

Service 147

Service Offshoring Global Business Services Information Technology 147

Everest Group

JANUARY 5, 2023

In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their global services budgets in the coming year.

Outsourcing 130

Outsourcing Management Nearshoring Research 130

Everest Group

AUGUST 31, 2022

Top Customer Experience Management (CXM) Service Providers in the Americas The Customer Experience Management (CXM) market in the Americas has shown significant resilience throughout the post-pandemic phase in 2021, as enterprises across the board continued their investments in this space to retain existing customers and attract new ones.

Management 130

Management Service Marketing Analytics 130

Everest Group

JUNE 27, 2024

UK Banks Ramp Up Digital Banking Services and Redefine Operations. The UK financial sector is under pressure amid high inflation, lower interest margins, shrinking profits, and a rise in digital banking services. What are the Implications for the Outsourcing Industry? A representative list of such branch closures is mentioned below.

Banking 147

Banking Outsourcing Service Sales 147

Everest Group

DECEMBER 1, 2022

The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation. In the last few years, many Global Business Service (GBS) centers have scaled up the adoption of Intelligent Automation (IA) and are now playing a key role in the overall enterprise automation adoption journey.

Automation 130

Automation Global Business Services Government Collaborations 130

Everest Group

NOVEMBER 28, 2023

Automation, digital platforms, and data and analytics are the most prominent areas that have garnered considerable investment attention during this transformation era. Service provider partners have heavily invested in developing broader capabilities and solutions to tap into the growing technology adoption demands from MGAs.

Insurance 147

Insurance Service Co-Sourcing Analytics 147

31 West

APRIL 9, 2024

In such scenarios, customer service and student support become crucial, such as an option to pay someone to write a research paper on essayhub.com. This kind of assistance ensures students aren’t just purchasing a service but also gaining a partner in their educational journey, enhancing their overall learning experience and academic success.

Customer Service 130

Customer Service Service Collaborations Administrative 130

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cloud Services Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

AUGUST 26, 2022

Task mining plays a key role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys by providing a data-based approach to process optimization and automation. Task mining software products that are available independent of professional services.

Healthcare 130

Healthcare Automation Marketing Government 130

Everest Group

JANUARY 22, 2024

Here’s how this combined force could benefit both organizations: As-a-service infrastructure stack : Imagine Greenlake’s as-a-service offering complemented by Juniper’s networking, security, and AI portfolios. This could culminate in an as-a-service infrastructure stack that can compete (theoretically) with the public clouds.

Automation 162

Automation Marketing Sales Flexibility 162