article thumbnail

RPA at Shared Services: What to Automate?

Automation Anywhere

While automation brings efficiency and cost savings across the entire organization, the shared services center (SSC) is in the best position to achieve the maximum benefits from automation. Automation by design Shared services and automation are two sides of the coin. What to automate?

article thumbnail

SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Scaling Intelligent Automation: Can It Solve the Talent War? | Webinar

Everest Group

Scaling Intelligent Automation: Can It Solve the Talent War? A significant boost in intelligent automation (IA) adoption occurred in response to the pandemic as organizations grappled to ensure business continuity. How are automation solutions being leveraged to address talent and productivity concerns? LIVE WEBINAR.

article thumbnail

Top 5 Back-Office Functions That Should Be Automated

Automation Anywhere

Disruptive technologies – like intelligent automation (RPA+AI) – are helping chief experience officers (CXOs) re-invent their business operations by bringing in optimizations. According to EY estimates, automation of back-office work could provide companies with savings of about 20% to 60% of baseline full-time employee (FTE) costs.

article thumbnail

Industry Report: Process Discovery Drives Automation ROI

Automation Anywhere

Earlier this year, we partnered with Shared Services and Outsourcing Network (SSON) to develop a report on how process discovery helps optimize return on investment (ROI) for automation. The chart from the survey below shows that 31% of responders identify “wrong process selection” as a reason for automation challenges.

article thumbnail

Shared Services Trends in 2021: State of Global Shared Services Report

Chazey Partners

JAN, 2021 Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), is thrilled to … Shared Services Trends in 2021: State of Global Shared Services Report Read More ».

article thumbnail

Shared Services Trends in 2021: State of Global Shared Services Report

Chazey Partners

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.