Automation Anywhere

DECEMBER 23, 2021

To help resolve the crisis, many businesses across industries are turning to intelligent automation to get goods moving again to enterprises, stores, and shopping sites. How intelligent automation can help Solutions for the crisis have included utilizing self-driving trucks to solve the driver shortage, moving supply chains back to the U.S.

Automation 101

Automation Robotics Process Automation Out-Tasking Manufacturing 101

IBM Services

FEBRUARY 12, 2024

At the forefront of this event-driven revolution is Apache Kafka, the widely recognized and dominant open-source technology for event streaming. It offers businesses the capability to capture and process real-time information from diverse sources, such as databases, software applications and cloud services.

Automation 83

Automation Sourcing Out-Tasking Government 83

IBM Services

NOVEMBER 3, 2023

Apache Kafka and Apache Flink working together Anyone who is familiar with the stream processing ecosystem is familiar with Apache Kafka: the de-facto enterprise standard for open-source event streaming. With the combination of Apache Flink and Apache Kafka, the open-source event streaming possibilities become exponential.

Sourcing 78

Sourcing E-Commerce Automation Analytics 78

Perficient Digital Transformation

OCTOBER 21, 2022

Corporate performance management (CPM) systems help solve many common business needs by integrating disparate data into a single source of truth. During this webinar, you will learn about how to improve: Forecasting accuracy and predictability. The financial close process with automation. Register for this free webinar here.

Finance 64

Finance Sourcing Automation Management 64

Everest Group

MARCH 21, 2023

LIVE WEBINAR Structuring an Outsourcing Deal in This Era of Uncertainty in Europe March 21, 2023 | 9 a.m. In this webinar, our analysts will discuss changes in enterprise expectations and the defining characteristics of an outsourcing deal in 2023 in Europe. CDT | 10 a.m. EDT | 2 p.m. GMT | 7:30 p.m.

Outsourcing 52

Outsourcing Offshoring BPO Sales 52

Everest Group

APRIL 21, 2022

What the practical applications and options are to automate semi-structured and unstructured data, increase auto-adjudication rates, and support claims adjudicators in the decision process. Shared services and sourcing executives. Register for the webinar. Register for the webinar. Strategy and innovation executives.

Shared Services 52

Shared Services Information Technology Collaborations Sourcing 52

Everest Group

MARCH 22, 2022

LIVE WEBINAR. CIOs CTOs CDOs IT and BPO leaders Sourcing leaders Strategy leaders GBS leaders. How are European Organisations Riding the Global Services Headwinds? March 22, 2022 |. 9 am CDT | 10 am EDT | 2 pm GMT | 7:30 pm IST. Parul Jain. Practice Director. David Rickard. Vice President. Ricky Sundrani. Vice President.

Service 52

Service Impact Sourcing BPO Sourcing 52

IBM Services

JANUARY 26, 2024

Join our webinar to explore more Furthermore, users can analyze the impact of executing Turbo actions on the underlying entity KPIs. We have improved the capabilities for linking entities from Instana and OpenTelemetry sources through contributions to the OpenTelemetry SDKs for JavaScript and PHP. Learn more in our announcement blog.

Automation 91

Automation Sourcing Analytics Design 91

Neo Group

JUNE 2, 2020

Opportunity to learn how resilient Sourcing Leaders will plan for recovery in a crisis that is unprecedented and far from over. NEW YORK, NY, June 2, 2020 – Neo Group , the leader in global Sourcing Advisory, and IAOP , the global sourcing association, announced the results of the Global Sourcing Impact and Response to COVID-19 Survey.

Global Sourcing Advisory 40

Global Sourcing Advisory Sourcing Advisory Service 40

Everest Group

JULY 24, 2024

Everest Group’s Reports Portal: Home to All of Everest Group’s Content Access our latest research, outcomes from our latest surveys and studies, on-demand webinars, and much more.

Impact Sourcing 52

Impact Sourcing Pharmaceuticals Research Sourcing 52

Perficient Digital Transformation

FEBRUARY 15, 2022

CRM delivers more than marketing automation. It can also include a 360-degree view of your stakeholders and business health, automated processes, actionable insights and much more to create a better end-to-end experience. This platform enables you to use CRM as a decision engine and a source of intelligent automation.

Healthcare 69

Healthcare Call Center Automation Regulations 69

31 West

SEPTEMBER 28, 2024

Source: Customer Thermometer So, what is a CJM? For the map to be accurate and effective, you need to use different sources of information. As sources, you can use CRM systems, Google Analytics data, insights of marketers and sales managers, conclusions of analysts and sales managers, results of focus groups, etc.

Call Center 130

Call Center Customer Service Out-Tasking Sales 130

Everest Group

JANUARY 5, 2023

Everest Group delivered the key findings from this research in a December 13 webinar, “Rise Above Economic Uncertainty and Succeed.” The webinar deck and recording are available for complimentary download. Register here to watch the webinar on demand and receive a complimentary copy of the deck. About Everest Group.

Outsourcing 52

Outsourcing Management Nearshoring Research 52

Simplr

JUNE 14, 2023

Simplr’s second webinar in the ChatGPT Webinar Series took place on June 7, 2023 and featured Simplr’s own Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; and Rob Levin, Senior Partner at McKinsey & Company focused on Digital and AI transformation.

Retail 52

Retail Company Focus Sourcing Order Management 52

IBM Services

JANUARY 26, 2024

Join our webinar to explore more Furthermore, users can analyze the impact of executing Turbo actions on the underlying entity KPIs. We have improved the capabilities for linking entities from Instana and OpenTelemetry sources through contributions to the OpenTelemetry SDKs for JavaScript and PHP. Learn more in our announcement blog.

Automation 44

Automation Sourcing Analytics Design 44

Everest Group

DECEMBER 8, 2023

Webinar: Key Issues 2024: Creating Accelerated Value in a Dynamic World Everest Group will present the findings of its 2024 Key Issues Study in a December 12 webinar. Register for the webinar here. Overall, our research indicates that 2024 will be a ‘nose to the grindstone’ year of improving operational efficiency.”

Analytics 52

Analytics Cybersecurity Offshoring Research 52

Everest Group

JULY 31, 2024

Source: Based on an Everest Group survey of over 600 consumers in Q3 2023 AI has emerged as a transformative force in integrating various customer interaction channels, breaking down organizational silos, and addressing the issues consumers are facing on both spoken and written channels.

Retail 64

Retail Automation Analytics Sales 64

IBM Services

DECEMBER 6, 2023

It can feel like a race against time to hire people with the right skills for today’s jobs, and ensure that they, as well as existing employees are developing the critical future skills needed as generative AI and automation is applied to more and more areas of work. This will impact employees at all levels.

Right-Sizing 100

Right-Sizing Automation Jobbing Flexibility 100

Everest Group

OCTOBER 7, 2024

To learn more about sustainability in engineering services, feel free to reach out to Susmitha Devisetty ( susmitha.devisetty@everestgrp.com ) , Vidipta Roy ( vidipta.roy@everestgrp.com ) , Nishant Udupa (nishant.udupa@everstgrp.com) or Rita N.

Engineering 52

Engineering Manufacturing Impact Sourcing Government 52

Everest Group

APRIL 26, 2024

These factors will influence platform and tool selection decisions as illustrated below: Customer engagement technology platform sourcing factors Enterprises looking to make sourcing decisions for next-gen customer engagement platforms and tools have moved beyond considering pricing as the sole or major driving factor.

Pharmaceuticals 64

Pharmaceuticals Analytics Sourcing Healthcare 64

Perficient Digital Transformation

FEBRUARY 14, 2022

Here are three hard-hitting sets of discovery questions to ask of your organization in order to hit the ground running with a new Marketo implementation: Is your organization currently using another marketing automation platform? Seek out ways to document what previous marketing automations have accomplished without losing key deliverables.

Automation 116

Automation Accounting Marketing Analytics 116

Everest Group

SEPTEMBER 8, 2022

Buyer demographics in APAC are skewed toward small and midsize enterprises, which require a combination of digital tools, such as advanced analytics, intelligent automation, conversational AI, omnichannel, and agent-assist tools, to serve the surging demand for personalization across industries. Our Thinking. Learn More. Learn More.

Management 59

Management Service Analytics Research 59

Perficient Digital Transformation

JANUARY 21, 2022

In our recent webinar, “Improve Medical Product Information Sharing With Virtual Agents,” Prabha Ranganathan , Kari Blaho-Owens , and Nico Frantzen discussed the ways that implementing virtual agents in life sciences companies’ call center operations can help to promote pharmacovigilance and more effectively service customers.

Call Center 69

Call Center Sourcing Out-Tasking Automation 69

Everest Group

SEPTEMBER 13, 2022

To provide an unparalleled personalized experience, organizations are pushing for digital customer experience management through a combination of digital tools, such as advanced analytics, intelligent automation, conversational AI, and omnichannel and agent-assist tools. Our Thinking. Learn More. Learn More.

Management 64

Management Service Research Analytics 64

Everest Group

SEPTEMBER 18, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Service 40

Service Global Sourcing Advisory Advisory Research 40

Chazey Partners

MAY 4, 2020

Chazey Partners, a global management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the next-generation shared services in higher education in a recent Higher Education Shared Services Digital Summit organized by SSON.

Shared Services 52

Shared Services Robotics Process Automation Global Management Consulting Service 52

IBM Services

APRIL 2, 2024

However, IBM Event Automation’s advanced capabilities leverage the power of Apache Kafka and help enterprises bring their event-driven architectures to another level through event processing and event endpoint management capabilities. Interested in learning more?

Streamline Operations 62

Streamline Operations Automation Flexibility Administrative 62

Everest Group

JUNE 13, 2023

Enterprises are exploring the decoupling of hardware and software in the form of network function virtualization, automation of network operations, adoption of open-source components (hardware and software), and monetization opportunities.

Engineering 52

Engineering Service Operational Costs Sourcing 52

Automation Anywhere

JULY 26, 2021

Too many organizations, large and small, take a tech-oriented approach to deploy Robotic Process Automation (RPA). Of course, they inevitably hear through the grapevine that automation is coming. The cultural effects of introducing bots into business operations are becoming a source of interest. Show them how worthwhile it is.

Robotics Process Automation 126

Robotics Process Automation Out-Tasking Automation Jobbing 126

IBM Services

OCTOBER 16, 2023

APIs serve as essential connectors between the growing number of data sources and applications in companies of all sizes and in all industries. API Connect applies AI and automation to API testing to improve developer productivity and deliver high quality APIs consistently. It’s available as SaaS on AWS.

Management 73

Management Advisory Right-Sizing Research 73

Everest Group

MAY 16, 2022

The demand for digital services such as automation, blockchain, cybersecurity and Internet of Things (IoT) experienced an increase in offshore GBS centers, driven by cloud-based contracts as businesses continue to migrate toward cloud infrastructure. “Rest of Europe” (excludes U.K.) Download a complimentary abstract of the report here.

Offshoring 40

Offshoring Sourcing Outsourcing Global Business Services 40

Everest Group

SEPTEMBER 14, 2022

Top Procurement Outsourcing Services Procurement Outsourcing (PO) engagements shifting to improving outcomes and covering more judgment-intensive and strategic processes across the Source-to-Pay (S2P) value chain. Managing Risk in Services Sourcing. Market Insights™ Anticipated Shoring Mix Changes Through Mid-Year 2022.

Outsourcing 52

Outsourcing Service Sourcing Risk Management 52

IBM Services

OCTOBER 13, 2023

Specifically, organizations that can implement more continuously aware, dynamic, and automated inventory management systems create a significant competitive advantage to increase market share. Help your business build automated workflows that adapt and respond to changing market dynamics in real-time.

Marketing 72

Marketing Supply Chain Management E-Commerce Automation 72

Hyland

SEPTEMBER 16, 2022

Open source for the win. A famous developer of open source software for enterprise IT has been unlocking the potential of its Alfresco platform since 2008. Process automation changes financial outlooks in Africa. Linux and Hyland: Partnering for open source success. CommunityLIVE 2022 in Nashville is a wrap.

Banking 105

Banking Healthcare Collaborations Sourcing 105

Everest Group

JANUARY 3, 2022

Automation and/or innovation CoE: Today’s strategic CEOs are looking to quickly advance their organizations’ automation and innovation maturity. This CoE is dedicated to cultivating these initiatives within the enterprise and deploying and scaling technologies like robotic process automation (RPA) and intelligent automation (IA).

Robotics Process Automation 52

Robotics Process Automation Global Business Services Automation Finance 52

IBM Business Partners

AUGUST 31, 2023

IBM watsonx Assistant connects to watsonx, IBM’s enterprise-ready AI and data platform for training, deploying and managing foundation models, to enable business users to automate accurate, conversational question-answering with customized watsonx large language models. Maintaining virtual assistants also requires less effort.

Sourcing 79

Sourcing Research Automation Collaborations 79

SIG Speaks

JULY 30, 2021

As demand continues to rock supply chains, we prepare for the future of procurement and risk mitigation with a host of exciting resources, industry research and webinars to elevate you in your role. Power Hour Webinars. Demystifying eAuctions – How to Source Smarter, Faster and Better. register now. . The problem?

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40