Perficient Digital Transformation

OCTOBER 21, 2022

Corporate performance management (CPM) systems help solve many common business needs by integrating disparate data into a single source of truth. During this webinar, you will learn about how to improve: Forecasting accuracy and predictability. The financial close process with automation. Register for this free webinar here.

Finance 64

Finance Sourcing Automation Management 64

Everest Group

AUGUST 13, 2024

Live Webinar Mitigating Supplier Risks: The Power of Advanced Tools and Technologies August 13, 2024 | 8 a.m. Join this webinar to hear our sourcing experts address these challenges and discuss the latest supplier risk management tools. What questions will the webinar answer? PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m.

Risk Management 52

Risk Management Risk Management Strategic Sourcing Sourcing 52

IBM Services

JANUARY 26, 2024

Join our webinar to explore more Furthermore, users can analyze the impact of executing Turbo actions on the underlying entity KPIs. We have improved the capabilities for linking entities from Instana and OpenTelemetry sources through contributions to the OpenTelemetry SDKs for JavaScript and PHP. Learn more in our announcement blog.

Automation 91

Automation Sourcing Analytics Design 91

Everest Group

APRIL 21, 2022

What the practical applications and options are to automate semi-structured and unstructured data, increase auto-adjudication rates, and support claims adjudicators in the decision process. Shared services and sourcing executives. Register for the webinar. Register for the webinar. Strategy and innovation executives.

Shared Services 52

Shared Services Information Technology Collaborations Sourcing 52

Perficient Digital Transformation

NOVEMBER 12, 2024

Rather, the introduction of multiple third-party APIs creates new processes and steps, often prompting manual follow-ups to track and connect data gathered from multiple sources. Intelligent Automation Supports Prior Authorization and Business Efficiencies True trust-enhancing transparency can be unlocked through intelligent automation.

Healthcare 105

Healthcare Automation Robotics Process Automation Insurance 105

Automation Anywhere

JULY 26, 2021

Too many organizations, large and small, take a tech-oriented approach to deploy Robotic Process Automation (RPA). Of course, they inevitably hear through the grapevine that automation is coming. The cultural effects of introducing bots into business operations are becoming a source of interest. Show them how worthwhile it is.

Robotics Process Automation 126

Robotics Process Automation Out-Tasking Automation Jobbing 126

Everest Group

NOVEMBER 12, 2024

Live Webinar 2025 CPO Objectives: Facing Challenges, Achieving Business Goals, and Future Aspirations November 12, 2024 | 8:00 a.m. What questions will the webinar answer? PST | 10:00 a.m. CST | 11:00 a.m. EST | 4:00 p.m. GMT | 9:30 p.m. Who should attend?

Sourcing 52

Sourcing Outsourcing Management Automation 52

Everest Group

MARCH 22, 2022

LIVE WEBINAR. CIOs CTOs CDOs IT and BPO leaders Sourcing leaders Strategy leaders GBS leaders. How are European Organisations Riding the Global Services Headwinds? March 22, 2022 |. 9 am CDT | 10 am EDT | 2 pm GMT | 7:30 pm IST. Parul Jain. Practice Director. David Rickard. Vice President. Ricky Sundrani. Vice President.

Service 52

Service Impact Sourcing BPO Sourcing 52

Everest Group

MARCH 21, 2023

LIVE WEBINAR Structuring an Outsourcing Deal in This Era of Uncertainty in Europe March 21, 2023 | 9 a.m. In this webinar, our analysts will discuss changes in enterprise expectations and the defining characteristics of an outsourcing deal in 2023 in Europe. CDT | 10 a.m. EDT | 2 p.m. GMT | 7:30 p.m.

Outsourcing 52

Outsourcing Offshoring BPO Sales 52

Perficient Digital Transformation

FEBRUARY 14, 2022

Here are three hard-hitting sets of discovery questions to ask of your organization in order to hit the ground running with a new Marketo implementation: Is your organization currently using another marketing automation platform? Seek out ways to document what previous marketing automations have accomplished without losing key deliverables.

Automation 116

Automation Accounting Marketing Analytics 116

Perficient Digital Transformation

FEBRUARY 15, 2022

CRM delivers more than marketing automation. It can also include a 360-degree view of your stakeholders and business health, automated processes, actionable insights and much more to create a better end-to-end experience. This platform enables you to use CRM as a decision engine and a source of intelligent automation.

Healthcare 69

Healthcare Call Center Automation Regulations 69

Hyland

SEPTEMBER 16, 2022

Open source for the win. A famous developer of open source software for enterprise IT has been unlocking the potential of its Alfresco platform since 2008. Process automation changes financial outlooks in Africa. Linux and Hyland: Partnering for open source success. CommunityLIVE 2022 in Nashville is a wrap.

Banking 105

Banking Healthcare Collaborations Sourcing 105

Globalization Partners

AUGUST 9, 2022

Whether you’re looking for experts in key areas like intellectual property management , cloud technologies, data security, or email monitoring software , a collaborative approach to hiring can help you source the best people. Higher employee retention rate. Sometimes, updating your hiring process is the solution to high turnover risk.

Collaborations 133

Collaborations Out-Tasking Global Recruiting Jobbing 133

31 West

FEBRUARY 10, 2023

Using other modules, you can escalate incidents, automate, perform risk assessments, and make improvements with knowledge management. It offers customization, automation, and integration capabilities. You can browse free training, learning paths, certification courses, webinars, group events, and public classes here.

Sales 130

Sales Customer Support Customer Service Service 130

Neo Group

JUNE 2, 2020

Opportunity to learn how resilient Sourcing Leaders will plan for recovery in a crisis that is unprecedented and far from over. NEW YORK, NY, June 2, 2020 – Neo Group , the leader in global Sourcing Advisory, and IAOP , the global sourcing association, announced the results of the Global Sourcing Impact and Response to COVID-19 Survey.

Global Sourcing Advisory 40

Global Sourcing Advisory Sourcing Advisory Service 40

IBM Services

DECEMBER 6, 2023

It can feel like a race against time to hire people with the right skills for today’s jobs, and ensure that they, as well as existing employees are developing the critical future skills needed as generative AI and automation is applied to more and more areas of work. This will impact employees at all levels.

Right-Sizing 100

Right-Sizing Automation Jobbing Flexibility 100

31 West

FEBRUARY 7, 2023

Jira and ServiceNow are two solutions using which you can centralize service operations, automate processes and deliver a positive customer experience. The product offers capabilities like custom applications, intelligent automation using AI, and actionable insights. This is especially true for users with non-technical backgrounds.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

31 West

SEPTEMBER 28, 2024

Source: Customer Thermometer So, what is a CJM? For the map to be accurate and effective, you need to use different sources of information. As sources, you can use CRM systems, Google Analytics data, insights of marketers and sales managers, conclusions of analysts and sales managers, results of focus groups, etc.

Call Center 130

Call Center Customer Service Out-Tasking Sales 130

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Here, your biggest challenges are tedious task automation and improving your employee’s productivity.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

Perficient Digital Transformation

JANUARY 21, 2022

In our recent webinar, “Improve Medical Product Information Sharing With Virtual Agents,” Prabha Ranganathan , Kari Blaho-Owens , and Nico Frantzen discussed the ways that implementing virtual agents in life sciences companies’ call center operations can help to promote pharmacovigilance and more effectively service customers.

Call Center 69

Call Center Sourcing Out-Tasking Automation 69

Immedus

MARCH 29, 2022

As enterprises worked to adapt to the new world order and efficiently introduce digital transformation initiatives, one area highlighted as a source of concern was the reliance on manual transactions. Benefits of automation: Transitioning from manual processes to technology-enabled ones offers the payroll function the following advantages.

Payroll 97

Payroll Robotics Process Automation Analytics Risk Management 97

SirionLabs

JANUARY 29, 2021

Webinar] Manage Contract and Revenue Risk with Next-gen Contract Management. Watch this webinar to discover how leading organizations are creating a competitive advantage for themselves by leveraging next-gen CLM technologies to manage contract & revenue risk, plug revenue leakage and enable stronger customer relationships.

Outsourcing 64

Outsourcing Sourcing Automation Marketing 64

Everest Group

JULY 4, 2022

Everest Group is witnessing great interest in our Metaverse research and our recent webinar Web 3.0 and the Metaverse: Implications for Sourcing and Technology Leaders generated unprecedented client inquiries. Visit our upcoming webinars and blogs to learn more about upcoming technologies and trends.

Marketing 98

Marketing Research Collaborations Manufacturing 98

Chazey Partners

MAY 4, 2020

Chazey Partners, a global management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the next-generation shared services in higher education in a recent Higher Education Shared Services Digital Summit organized by SSON.

Shared Services 52

Shared Services Robotics Process Automation Global Management Consulting Service 52

Everest Group

SEPTEMBER 13, 2022

To provide an unparalleled personalized experience, organizations are pushing for digital customer experience management through a combination of digital tools, such as advanced analytics, intelligent automation, conversational AI, and omnichannel and agent-assist tools. Our Thinking. Learn More. Learn More.

Management 64

Management Service Research Analytics 64

Everest Group

SEPTEMBER 8, 2022

Buyer demographics in APAC are skewed toward small and midsize enterprises, which require a combination of digital tools, such as advanced analytics, intelligent automation, conversational AI, omnichannel, and agent-assist tools, to serve the surging demand for personalization across industries. Our Thinking. Learn More. Learn More.

Management 59

Management Service Analytics Research 59

IBM Business Partners

AUGUST 31, 2023

IBM watsonx Assistant connects to watsonx, IBM’s enterprise-ready AI and data platform for training, deploying and managing foundation models, to enable business users to automate accurate, conversational question-answering with customized watsonx large language models. Maintaining virtual assistants also requires less effort.

Sourcing 79

Sourcing Research Automation Collaborations 79

IBM Services

OCTOBER 16, 2023

APIs serve as essential connectors between the growing number of data sources and applications in companies of all sizes and in all industries. API Connect applies AI and automation to API testing to improve developer productivity and deliver high quality APIs consistently. It’s available as SaaS on AWS.

Management 73

Management Advisory Right-Sizing Research 73

Everest Group

JANUARY 5, 2023

Everest Group delivered the key findings from this research in a December 13 webinar, “Rise Above Economic Uncertainty and Succeed.” The webinar deck and recording are available for complimentary download. Register here to watch the webinar on demand and receive a complimentary copy of the deck. About Everest Group.

Outsourcing 52

Outsourcing Management Nearshoring Research 52

Everest Group

JULY 24, 2024

Everest Group’s Reports Portal: Home to All of Everest Group’s Content Access our latest research, outcomes from our latest surveys and studies, on-demand webinars, and much more.

Impact Sourcing 52

Impact Sourcing Pharmaceuticals Research Sourcing 52

IBM Services

OCTOBER 13, 2023

Specifically, organizations that can implement more continuously aware, dynamic, and automated inventory management systems create a significant competitive advantage to increase market share. Help your business build automated workflows that adapt and respond to changing market dynamics in real-time.

Marketing 72

Marketing Supply Chain Management E-Commerce Automation 72

Everest Group

APRIL 26, 2024

These factors will influence platform and tool selection decisions as illustrated below: Customer engagement technology platform sourcing factors Enterprises looking to make sourcing decisions for next-gen customer engagement platforms and tools have moved beyond considering pricing as the sole or major driving factor.

Pharmaceuticals 64

Pharmaceuticals Analytics Sourcing Healthcare 64

Perficient Digital Transformation

JULY 28, 2022

You can tune in to the full webinar here. We’re utilizing Accounting Hub, which links back to EBS seamlessly, bringing our sub ledgers into a single source and eliminating the need to switch applications. With Oracle Cloud, we’ve reduced the reliance on manual reconciliation and spreadsheets, and processes are now completely automated.

Finance 64

Finance Accounting Sourcing Automation 64

IBM Services

APRIL 2, 2024

However, IBM Event Automation’s advanced capabilities leverage the power of Apache Kafka and help enterprises bring their event-driven architectures to another level through event processing and event endpoint management capabilities. Interested in learning more?

Streamline Operations 62

Streamline Operations Automation Flexibility Administrative 62

Simplr

JUNE 14, 2023

Simplr’s second webinar in the ChatGPT Webinar Series took place on June 7, 2023 and featured Simplr’s own Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; and Rob Levin, Senior Partner at McKinsey & Company focused on Digital and AI transformation.

Retail 52

Retail Company Focus Sourcing Order Management 52

Everest Group

JANUARY 3, 2022

Automation and/or innovation CoE: Today’s strategic CEOs are looking to quickly advance their organizations’ automation and innovation maturity. This CoE is dedicated to cultivating these initiatives within the enterprise and deploying and scaling technologies like robotic process automation (RPA) and intelligent automation (IA).

Robotics Process Automation 52

Robotics Process Automation Global Business Services Automation Finance 52

Globalization Partners

OCTOBER 4, 2022

Anaplan: For instance, we use Anaplan to provide data-driven, automated forecasting that enables us to accurately budget for our recruitment needs. In a nutshell, Workday acts as a source of record for an employee in terms of holidays, expenses, payroll, and all kinds of HR information. What is the best tool for video conferencing?

Cybersecurity 98

Cybersecurity Collaborations Out-Tasking Payroll 98