Everest Group

JULY 13, 2023

This is primarily due to the unprecedented rise of FinTechs, PayTechs, and neo-banks, which introduce faster, innovative, and convenient transaction methods such as Buy Now Pay Later (BNPL), digital wallets, Request to Pay (R2P), embedded payments, and digital currencies. Today, consumers have more payment options than ever before.

Service 246

Service Banking Insurance Healthcare 246

Perficient Digital Transformation

JANUARY 25, 2023

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. Three prominent areas where there is a strong desire to optimize: Data.

Banking 111

Banking Sales Design Insurance 111

Everest Group

SEPTEMBER 25, 2024

This new, diverse leadership team is expected to drive growth and innovation at FNZ, with a focus on integrating technology to enhance client experiences and operational efficiency.

Banking 147

Banking Management Analytics Insurance 147

Everest Group

DECEMBER 14, 2022

Looking back at the downturn in 2008, new FinTech trends emerged, including personal finance management (PFM), insurance aggregators and marketplace, robo-advisors, crowdfunding, challenger/neo/digital-only banks, and cryptocurrencies. FinTechs will move away from bundling/aggregation to financial ecosystem orchestration.

Banking 182

Banking Insurance Finance Advisory 182

Everest Group

NOVEMBER 29, 2022

Top Application and Digital Services (ADS) in Property & Casualty (P&C) Insurance Services In the last few years, the Property and Casualty (P&C) insurance industry has experienced numerous challenges due to the pandemic, regional geopolitical conflicts, and strained macroeconomic conditions. Our Thinking. Learn More.

Insurance 130

Insurance Service Information Technology Marketing 130

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. To learn how banking GBS organizations have evolved to become best-in-class partners supporting enterprise data transformation and the key attributes they now possess, read on.

Banking 130

Banking Analytics Finance Engineering 130

Everest Group

MAY 19, 2023

Life and Annuities (L&A) Insurance BPS and Third-Party Administrator (TPA) PEAK Matrix® Assessment The global Life and Annuities (L&A) insurance industry has recovered from the pandemic, but it now faces macroeconomic uncertainties.

Administrative 130

Administrative Insurance Human Resources Finance 130

IBM Services

DECEMBER 1, 2023

Insurers struggle to manage profitability while trying to grow their businesses and retain clients. Large, well-established insurance companies have a reputation of being very conservative in their decision making, and they have been slow to adopt new technologies.

Insurance 103

Insurance Automation Regulations Reduced Costs 103

Everest Group

AUGUST 24, 2022

Top Financial Crime and Compliance (FCC) Operations Service Providers Financial Crime and Compliance (FCC) operations continue to grow within the Banking and Financial Services (BFS) industry. Market Insights™ Insurer of the Future: Invisible Protection Provider. Market Insights™ Future Risk & Compliance in Banks.

Banking 130

Banking Insurance Service Advisory 130

Hyland

FEBRUARY 2, 2023

Today’s consumers demand fast and efficient digital channels to conduct financial transactions. How can banks and credit unions keep up with the increased demand? Steve, Hyland’s assistant vice president of financial services and insurance sales, has more than two decades of experience in financial services.

Banking 91

Banking Automation Robotics Process Automation Insurance 91

Everest Group

JANUARY 12, 2024

While the future of digital assets was once uncertain, the recent surge in investments, partnerships, and pilot use cases spearheaded by banks and technology giants has laid the doubts to rest. This holds particularly true for cryptocurrencies, stablecoins, and Central Bank Digital Currencies (CBDCs).

Banking 162

Banking Insurance Retail Collaborations 162

Everest Group

JUNE 28, 2023

The Banking, Financial Services, and Insurance (BFSI) industry faces various challenges in today’s evolving environment, from inflation and cybersecurity to increased competition from fintechs, and changing customer expectations. Cost effective and pay-as-you consume model through DaaS or VDI Embracing Banking 4.0

Banking 130

Banking Cybersecurity Insurance Analytics 130

Everest Group

MARCH 13, 2024

Though a recent Everest Group survey revealed the pressing need for mainframe modernization, the technology is far from dead in the banking, financial services, and insurance (BFSI) industry. Cost efficiency and talent unavailability are the main drivers for mainframe modernization, closely followed by the imperative for innovation.

Banking 162

Banking Out-Tasking Insurance Efficiency 162

Everest Group

FEBRUARY 2, 2023

With the advent of chatbots reaching human-like sentience and mannerisms, and banks being at the forefront of adopting conversational Artificial Intelligence (AI ), the question arises whether ChatGPT threatens the likes of Google, other AI platforms, and the non-critical workforce in the technology and services industries.

Banking 130

Banking Out-Tasking Insurance Engineering 130

Perficient Digital Transformation

NOVEMBER 1, 2023

Perficient was honored to participate in the inaugural Banking, Financial Services, and Insurance (BFSI) event hosted by Kofax. With more than 50 financial services and insurance professionals in attendance, this event showcased the industry’s unwavering commitment to practical innovation.

Insurance 59

Insurance Banking Robotics Process Automation Service 59

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. Stakeholders prioritize efficiency and productivity, aiming to reduce false positives and mitigate potential losses from regulatory fines.

Co-Sourcing 173

Co-Sourcing Banking Service Advisory 173

Everest Group

OCTOBER 1, 2022

Low code/no code development holds promise for banking, financial services, and insurance (BFSI) firms to gain agility and cost-effectively build innovative technology solutions – without needing professional developers who are in short supply. Learn about the market potential and provider landscape in this blog.

Insurance 147

Insurance Banking Reduced Costs Collaborations 147

Everest Group

MAY 14, 2024

NextWealth offers services in AI/Machine Learning (AI/ML), Information Technology (IT) services , and Business Process Services (BPS) under a managed services model to a diverse set of clients in tech, e-commerce, fintech, banking, financial services and insurance (BFSI), and healthcare , among others.

Impact Sourcing 162

Impact Sourcing Sourcing E-Commerce Jobbing 162

Redial

APRIL 17, 2024

The past decade has been a rapid change in the South Africa business, ranked by the World Bank as an “upper middle-income country”. The total investment of the US in South Africa was only 5% by 2002 according to the South African Reserve Bank. Earning more than $1bn annually of the 400+ companies , more than half are in South Africa.

Banking 130

Banking Human Resources Outsourcing Legal Services 130

Redial

APRIL 17, 2024

The past decade has been a rapid change in the South Africa business, ranked by the World Bank as an “upper middle-income country”. The total investment of the US in South Africa was only 5% by 2002 according to the South African Reserve Bank. Earning more than $1bn annually of the 400+ companies , more than half are in South Africa.

Business Process Outsourcing 130

Business Process Outsourcing Banking Human Resources Outsourcing 130

Perficient Digital Transformation

DECEMBER 18, 2023

This blog post delves into the pivotal role these practices play in ensuring the stability and success of financial institutions and banks. Adopting regulatory risk and compliance practices ensures that banks adhere to the prevailing regulatory frameworks, avoiding legal repercussions and potential financial penalties.

Regulations 111

Regulations Cybersecurity Banking Insurance 111

Everest Group

APRIL 3, 2024

Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. Implementing gen AI can improve the velocity of change, increasing the overall efficiency of existing tasks.

Regulations 173

Regulations Out-Tasking Insurance Cybersecurity 173

inDinero

JULY 8, 2021

Any business loan or line of credit from a bank—brick-and-mortar or online—will carry more favorable terms if you have a decent business credit scor e. Lenders use your business credit score to determine how likely you are to repay your loan; the lower the score, the less attractive you are to a lender, especially banks.

Banking 69

Banking Accounting Regulations Government 69

Everest Group

APRIL 9, 2024

We have seen a consistent insourcing trend among leading global banks, insurers, consumer packaged goods firms, healthcare and life-sciences companies, and manufacturers. Over the past 15 years, in-house delivery models have grown from 20% to 30% of the mix, although outsourcing remains prevalent.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Zinnov

AUGUST 24, 2022

Here are just a few examples out of thousands, that the public will probably never hear about: Efficient Escrow of California was forced to close its doors and lay off its entire staff because cybercriminals nabbed USD 1.5 Mn from its bank account.

Cybersecurity 144

Cybersecurity Insurance E-Commerce Banking 144

Perficient Digital Transformation

OCTOBER 24, 2024

The impacts of AI on consumers, banks, nonbank financial institutions, and the financial system’s stability are all concerns to be investigated and potentially addressed by regulators. Hsu discussed the systemic risk implications of AI in banking and finance using a “tool or weapon” approach.

Regulations 52

Regulations Service Banking Cybersecurity 52

SourceFit

APRIL 28, 2016

The global banking, financial services and insurance (BFSI) outsourcing market is expected to be worth more than $277 billion by 2020, according to a recent report released by Technavio. Demand was driven by economic uncertainty and regulatory pressures faced by banks and financial institutions. Staff Leasing Philippines.

Insurance 40

Insurance Banking Outsourcing Service 40

Everest Group

AUGUST 7, 2023

Multi-Process Human Resources Outsourcing (MPHRO) Services In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, organizations are constantly seeking ways to optimize their operations and enhance their overall efficiency.

Human Resources 130

Human Resources Outsourcing Service Banking 130

Everest Group

OCTOBER 17, 2023

For instance, models could be specifically trained for banking, insurance, or Human Resources domains, with the capability to speak the language of these narrower fields Applications built on top of foundational GAI models – Apps built on top of large language models (LLMs) or conditioned LLMs to solve for specific needs will likely proliferate.

Banking 147

Banking Human Resources Automation Out-Tasking 147

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. Similarly, a major European bank’s GBS center has been working since 2009 on a Train Green Program aimed at creating sustainability awareness among school children.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

OCTOBER 17, 2023

For instance, Accenture’s acquisitions of Navitaire and Duck Creek Technologies showcased the power of assets, while TCS strategically positioned ignio as a transformation catalyst and upheld BaNCS as a revenue-generating platform within banking, financial services, and insurance (BFSI).

Streamline Operations 162

Streamline Operations Insurance Reduced Costs Banking 162

Everest Group

MAY 9, 2024

Metrics now need to go beyond merely gauging efficiency; they must directly contribute to strategic business objectives. In the Banking, Financial Services, and Insurance (BFSI) sector, a targeted metric could be reducing forbearance negotiations or improving loan collection efficiency.

Service 147

Service Collaborations Outsourcing Services Contracting 147

Everest Group

NOVEMBER 7, 2022

As cloud technology matures, industry-specific solutions are emerging as a leading preference over generic options to deliver efficiency, experience, innovation, and business-enabled growth. Industry cloud offerings in banking and financial services.

Co-Sourcing 130

Co-Sourcing Banking Manufacturing Insurance 130

Magellan Solutions

FEBRUARY 19, 2021

Insurance account services. Why it is advisable to hire an insurance agency bookkeeping . Bank statements. Ways to rate insurance agency accounting services. Efficiency. Repetitive tasks should still be efficient because day-to-day data may change. All services are also patterned after your own company.

Insurance 52

Insurance Accounting Outsourcing Call Center 52

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Enterprises are investing in Regulatory Technologies (RegTech) to manage compliance efficiently across global regulations. There is a significant shift toward emerging technologies.

Marketing 130

Marketing Service Cybersecurity Banking 130

Everest Group

APRIL 12, 2022

Eastern Europe hosts several service providers across industry verticals, including Banking and Financial Services (BFS). The conflict majorly derails Ukraine’s focus on driving Fintech and tech and banking collaboration that started in 2018 with major FinTechs in Ukraine raising US$7 million in funding. Short-term strategy 2.

Supply Chain Management 130

Supply Chain Management Management Banking Outsourcing 130

Everest Group

APRIL 12, 2022

Eastern Europe hosts several service providers across industry verticals, including Banking and Financial Services (BFS). The conflict majorly derails Ukraine’s focus on driving Fintech and tech and banking collaboration that started in 2018 with major FinTechs in Ukraine raising US$7 million in funding. Short-term strategy.

Supply Chain Management 130

Supply Chain Management Management Banking Outsourcing 130