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With Australia facing a looming recession, outsourcing is emerging as a solution for banks and financial institutions to navigate economic uncertainty, improve efficiency, and find experttalent. Will banks suffer? In one word: Yes. Financial services have been significantly impacted by the Australian recession.
BPO providers often operate across different locations, offering three types of outsourcing models: Offshore Outsourcing : Services are provided from a country different from the clients location, often to take advantage of cost savings (e.g., outsourcing to the Philippines or India).
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