Forrester Digital Transformation

SEPTEMBER 20, 2022

Banks should approach the current cost-of-living crisis in a similar manner to the pandemic, when many responded with empathy, flexibility, and creativity.

Banking 26

Banking Service Flexibility 26

Groove Technology

SEPTEMBER 15, 2021

Modern consumers’ mindsets shift so frequently that business software must be flexible enough to meet their requirements. For example, a bank gets their own customized application for internet banking services. Meanwhile, it is impossible to accomplish with SaaS services.

Software 246

Software Banking Collaborations Out-Tasking 246

Automation Anywhere

FEBRUARY 22, 2021

Look at banking industry websites today. In its article “ The cloud imperative for the banking industry, ” Accenture states cloud investment has grown strongly in recent years and is predicted to continue growing at 15 percent annually until 2022. The average bank has 58% of its workload in the cloud.

Banking 98

Banking Automation Robotics Process Automation Accounting 98

Perficient Digital Transformation

AUGUST 4, 2024

In today’s rapidly evolving digital landscape, financial services organizations are increasingly relying on cutting-edge technologies to stay competitive and deliver exceptional services to their clients. Streamlined Business Processes Automation is a key benefit of Azure Integration Services.

Service 110

Service Banking Risk Management Risk Management 110

Everest Group

JULY 6, 2023

Sixty companies across India, Philippines, and Poland recognized as Top GBS employers DALLAS, July 6, 2023 — Everest Group today released the results of its second annual rating of top Global Business Services (GBS) employers across India, the Philippines and Poland. Employee expectations are ever-changing.

Global Business Services 147

Global Business Services Service Pharmaceuticals Research 147

Everest Group

AUGUST 30, 2022

DALLAS, August 30, 2022 — Everest Group today released the results of its inaugural ranking of top Global Business Services (GBS) employers across India, The Philippines and Poland. Bank of America. The influence of work flexibility (e.g., the option to choose one’s working model, work schedule flexibility, etc.)

Global Business Services 130

Global Business Services Service Banking Advisory 130

Everest Group

MARCH 13, 2024

Though a recent Everest Group survey revealed the pressing need for mainframe modernization, the technology is far from dead in the banking, financial services, and insurance (BFSI) industry. Will banking’s AI revolution enable cloud-based modernization? IBM is focusing its messaging on rightsizing over downsizing.

Banking 162

Banking Out-Tasking Insurance Efficiency 162

Everest Group

MAY 21, 2024

Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing. Outsourcing actuarial services is emerging as a compelling long-term solution that enables insurers to maintain control and gain a strategic market advantage. Contact us to learn more.

Insurance 162

Insurance Outsourcing Flexibility Risk Management 162

Perficient Digital Transformation

APRIL 20, 2023

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. prefer to bank via a mobile app or website. blockchain​, digital wallets​, money center banks​, emerging payment solutions, digital lending​, economic turmoil​, and fintech disintermediation).

Banking 69

Banking Marketing Research Design 69

Groove Technology

NOVEMBER 15, 2024

Financial Sector Leads in Outsourcing: A full 72% of the financial services sector is adapting to outsourcing trends to enhance efficiency outsources software and app development, driven by the need for secure, scalable, and compliant digital solutions. and GDPR from outsourcing providers to ensure data protection.

Software 100

Software Outsourcing Cybersecurity E-Commerce 100

IBM Services

NOVEMBER 29, 2023

Financial Services clients are increasingly looking to modernize their applications. As part of their modernization journey, clients want to have flexibility to determine what is the best “fit for purpose” deployment location for their applications. initiative.

Banking 96

Banking Out-Tasking Sourcing Regulations 96

Automation Anywhere

OCTOBER 14, 2021

The pandemic has prompted changes in every industry, and financial services is no exception. Yet, the pandemic has accelerated the development of virtual service and the integration of digital channels such as web and chatbots with live channels such as call centers and live chat. million customers and 105.6

Service 98

Service Banking Robotics Process Automation Finance 98

inDinero

MARCH 6, 2025

By reducing risk, the SBA incentivizes banks to finance businesses that may be considered too dangerous under traditional standards. Program Purpose Loan Maximum Average Loan Size Best For 7(a) General-purpose loan for working capital $5 Million $443,000 General business needs, flexible 504 Long-term financing for purchasing fixed assets $5.5

Finance 59

Finance Co-Sourcing Banking Right-Sizing 59

31 West

SEPTEMBER 8, 2022

Now imagine your company as a ship and the IT help desk services as the engine room that propels the ship. The official and ultimate goal of this blog post is to make you informed about the nuances (which can very well be called advanced tricks) that will help you save money when it comes to your IT help desk services.

Service 130

Service Right-Sizing Shared Services Engineering 130

Everest Group

OCTOBER 26, 2022

Top Finance and Accounting Outsourcing Services The global multi-process Finance and Accounting Outsourcing (FAO) market has continued to grow at a steady rate of approximately 10% in 2022. LEARN MORE ABOUT Top Service Providers. Our Thinking.

Finance 130

Finance Accounting Outsourcing Service 130

Everest Group

AUGUST 30, 2022

Everest Group’s Top GBS Employers across India, Poland, and the Philippines report illustrates the top global business services companies selected for best work environment and job satisfaction rating by employees. The top global business services companies selected across India, The Philippines, and Poland.

Global Business Services 130

Global Business Services Service Research Advisory 130

Automation Anywhere

MARCH 25, 2021

The financial services industry has always been an early adopter of technology to enhance the efficiency of operations and customer satisfaction. In the 1960s, banks introduced ATMs. With the new millennium came 24/7 online banking and then mobile banking. In the 1970s, electronic card-based payments arrived.

Service 98

Service Robotics Process Automation Banking Automation 98

Simplr

JANUARY 30, 2023

From traditional and challenger banks, to trading, crypto and buy now, pay later platforms, you must stay nimble in all aspects of customer experience—the questions you ask when vetting customer service vendors are no exception. 8 Questions to Ask Every Customer Service Supplier Do you have a privacy compliance program?

Service 90

Service Banking Regulations Offshoring 90

Groove Technology

SEPTEMBER 5, 2021

The mobile application was initially provided for general information purposes and universal network services, including email, calendar, contacts, and the stock market and weather information. Location-based services, geolocation and banking, for tracking, ticketing and recent mobile health applications. Personalized UX.

Out-Tasking 246

Out-Tasking Design Banking Marketing 246

Everest Group

OCTOBER 1, 2022

Low code/no code development holds promise for banking, financial services, and insurance (BFSI) firms to gain agility and cost-effectively build innovative technology solutions – without needing professional developers who are in short supply. Learn about the market potential and provider landscape in this blog.

Insurance 147

Insurance Banking Reduced Costs Collaborations 147

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

Service 99

Service Regulations Automation Banking 99

Everest Group

JULY 23, 2024

Airline, hospital, banking operation, auto company systems and more were crippled across the globe. Business continuity plan (BCP) measures – redundancy, flexibility, and crisis management Having BCP measures in place can be crucial, as outages such as these can often result in entire teams in a particular region being cut off.

Flexibility 147

Flexibility Banking Risk Management Risk Management 147

Groove Technology

SEPTEMBER 26, 2024

Outsourced software development involves engaging external service providers in different geographical regions for software creation tasks. Compared to in-house development, outsourcing offers unique advantages in terms of flexibility, cost-effectiveness, and access to diverse skill sets. What is Outsourced Software Development?

Software 130

Software Outsourcing Offshoring Nearshoring 130

Magellan Solutions

OCTOBER 4, 2021

If you are thinking that accounting receivable services are a waste of resources, think again. Accounting is one of the most important services in any organization, large or small. Moreover, here are some compelling reasons why you should consider getting Accounting Receivable Services even if you are just starting out or scaling up.

Accounting 97

Accounting Service BPO Call Center 97

Magellan Solutions

SEPTEMBER 27, 2021

Don’t be fooled, these 24 7 Answering Services myths are far from the truth. Business success tales, especially long-term success stories, are uncommon in the absence of strong outsourced customer service. . 24 7 Answering Services Misconceptions. 24 7 Answering Services Misconceptions. That is not true. .

Call Center 97

Call Center Service BPO Outsourcing 97

Everest Group

APRIL 3, 2024

Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. Integration and service Not all models run independently and often require integration with existing systems. Non-compliance with these regulations may lead to fines and legal consequences.

Regulations 173

Regulations Out-Tasking Insurance Cybersecurity 173

Everest Group

NOVEMBER 18, 2022

The report provides an introduction to EXM platforms and a market overview, including buyer adoption trends, key investment themes, the service provider landscape and the outlook for 2023. The Banking, Financial Services and Insurance (BFSI) industry has the highest market share of adoption (16%), followed by the hi-tech industry (15%).

Management 130

Management Right-Sizing Human Resources Research 130

Magellan Solutions

AUGUST 31, 2021

If you are not yet subscribed to a BPO company, consider the pressure to provide faster service while meeting increased customer expectations and lowering costs has multiplied. For good reason, back office outsourcing services in the Philippines is one of the most popular services and countries for firms all over the world to outsource to.

Outsourcing 97

Outsourcing Service BPO Call Center 97

Everest Group

NOVEMBER 7, 2022

The following three broad categories of industry-specific cloud solutions are emerging in the market: Cloud infrastructure providers such as Microsoft Cloud for Manufacturing, AWS for Health, and Google Cloud for Telecommunications focus on providing an industrialized set of cloud solutions and services tailor-made for specific industries.

Co-Sourcing 130

Co-Sourcing Banking Manufacturing Retail 130

Everest Group

JULY 8, 2022

India’s continued position as a leading destination for Global Capacity Centers (GCCs) was among the key themes emerging from the first hybrid National Association of Software and Service Companies (NASSCOM) GCC Conclave on June 29-30 in Hyderabad. banks centralizing third-party risk compliance that supports different businesses).

Nearshoring 130

Nearshoring Offshoring Banking Flexibility 130

Everest Group

AUGUST 24, 2022

Post-pandemic, enterprises have given IT service and technology providers high marks for improving commercial models and customer-centricity, but talent management is emerging as a major concern. What do enterprises want from their IT service and technology providers? contextualized to enterprises’ business landscape and challenges.

Management 130

Management Flexibility Collaborations Insurance 130

Automation Anywhere

JANUARY 5, 2021

Lifting our burden of time-consuming manual processes, RPA makes us more flexible. The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity. They can boost cost-savings and operational efficiencies.

Robotics Process Automation 98

Robotics Process Automation Diagnostic Services Banking Pharmaceuticals 98

Perficient Digital Transformation

FEBRUARY 2, 2023

Visa launched its pilot biometric payment card with Mountain America Credit Union and Bank of Cyprus, introducing the fingerprint scan as an alternative authentication method to a pin number. Given this new practicality, many financial services institutions are lining up to participate in the program.

Accounting 110

Accounting Banking Flexibility Retail 110

Everest Group

JANUARY 27, 2022

Everest Group projects that the finance and accounting outsourcing (FAO) market will grow significantly (up to 10% year-on-year) in 2022, because enterprises are demonstrating an openness toward expanding their scope of services with third-party service providers.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

MARCH 24, 2023

Read on to learn how the disruptions will impact the wealth management industry and the role technology and service providers can play to help wealth managers navigate the choppy waters ahead. Traditional wealth managers are no longer the only players offering wealth management services and products.

Management 130

Management Advisory Government Reduced Costs 130

Groove Technology

SEPTEMBER 26, 2024

These strategies help offshore teams mitigate challenges and deliver effective software development services. Fixed price offers budgetary certainty but may lack flexibility. The company offers flexible resource augmentation through two synergistic models: Staff Augmentation and Dedicated Teams.

Offshoring 130

Offshoring Software Outsourcing Right-Sizing 130

3Pillar Global

SEPTEMBER 21, 2023

Digital product design in banks, credit unions, and financial institutions can find the same successful path by viewing errors not as setbacks, but as useful feedback and opportunities for insight. Without question, trial-and-error iteration is the spine of successful digital product design in financial services today.

Design 91

Design Flexibility Banking Service 91