Everest Group

JUNE 20, 2024

For years, core banking systems have been the backbone of financial institutions. Nimble FinTech startups with cloud-based solutions are challenging traditional banks. In this dynamic environment, core banking systems are under more scrutiny than ever before. But the landscape is shifting, and customers have high expectations.

Banking 162

Banking Collaborations Sourcing Insurance 162

Everest Group

MARCH 23, 2023

The report will assist key stakeholders, such as banks, financial institutions, and providers, in understanding the current capital markets service provider landscape and making informed sourcing and partnership decisions.

Marketing 246

Marketing Robotics Process Automation Service Insurance 246

Everest Group

OCTOBER 26, 2023

Cloud Services in Insurance The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. In the past, insurers have embraced cloud technology as one of the prominent technologies. However, carriers are embracing the change to become risk mitigators.

Insurance 162

Insurance Service Resource Optimizing Marketing 162

Everest Group

JANUARY 8, 2025

The BFSI (banking, financial services, and insurance) landscape is evolving at an unprecedented pace. This industry is undergoing a seismic shift fueled by rapid technological advancements, evolving customer expectations, increasing regulatory scrutiny, and new business models.

Banking 130

Banking Insurance BPO Sourcing 130

Everest Group

OCTOBER 11, 2022

Open banking – a system that provides third-party access to financial data through application programming interfaces (APIs) – has unlocked digital financial innovation and disruption. Read on for more on our latest open banking research. . Read on for more on our latest open banking research. .

Banking 147

Banking Finance Research Accounting 147

Everest Group

OCTOBER 7, 2023

Property and Casualty (P&C) Insurance BPS Enterprises have been increasingly turning to P&C insurance BPS providers during the recession to address elevated operating costs resulting from heightened inflation, which has led to increased claims expenses and rate adjustments for various P&C products.

Insurance 162

Insurance Human Resources Payroll Outsourcing 162

Everest Group

AUGUST 30, 2024

The panel will discuss current applications of AI in the banking and financial services industry, showcasing how these technologies are not just futuristic concepts but present-day tools driving operational efficiency and customer satisfaction.

Banking 130

Banking Service Government Insurance 130

Everest Group

MARCH 23, 2023

The report will assist key stakeholders, such as banks, financial institutions, and providers, in understanding the current capital markets service provider landscape and making informed sourcing and partnership decisions.

Marketing 217

Marketing Robotics Process Automation Service Insurance 217

Everest Group

JULY 13, 2023

This is primarily due to the unprecedented rise of FinTechs, PayTechs, and neo-banks, which introduce faster, innovative, and convenient transaction methods such as Buy Now Pay Later (BNPL), digital wallets, Request to Pay (R2P), embedded payments, and digital currencies. Today, consumers have more payment options than ever before.

Service 246

Service Banking Insurance Healthcare 246

Everest Group

MARCH 16, 2023

With the recent banking implosion, the global financial services industry , technology companies, and service providers will be hit in different ways. Let’s explore the reverberations of these concerning banking trends. We believe this will start a domino effect impacting banking regulations, profitability, and technology spend.

Banking 130

Banking Service Right-Sizing Risk Management 130

Everest Group

JULY 23, 2024

IST The Banking, Financial Services, and Insurance (BFSI) industry is undergoing major business and IT transformations amid current challenging macroeconomic, geopolitical, and regulatory environments. Driving Transformation Through Sourcing, Technology, and Operations July 23, 2024 | 8 a.m. PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m.

Sourcing 162

Sourcing Insurance Service BPO 162

Everest Group

MAY 19, 2022

With increased cyber attacks and data breaches post-pandemic, cyber insurance to protect against the rising digital threats is growing in demand. Cyber insurers can benefit by partnering with service providers to seize opportunities for growth and profitability in this fast-growing market. Read on to learn how. .

Insurance 130

Insurance Marketing Cybersecurity Engineering 130

Perficient Digital Transformation

JANUARY 25, 2023

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. Three prominent areas where there is a strong desire to optimize: Data.

Banking 111

Banking Sales Design Insurance 111

Everest Group

SEPTEMBER 25, 2024

This new, diverse leadership team is expected to drive growth and innovation at FNZ, with a focus on integrating technology to enhance client experiences and operational efficiency.

Banking 147

Banking Management Analytics Insurance 147

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. To learn how banking GBS organizations have evolved to become best-in-class partners supporting enterprise data transformation and the key attributes they now possess, read on.

Banking 130

Banking Analytics Finance Engineering 130

Everest Group

DECEMBER 14, 2022

Looking back at the downturn in 2008, new FinTech trends emerged, including personal finance management (PFM), insurance aggregators and marketplace, robo-advisors, crowdfunding, challenger/neo/digital-only banks, and cryptocurrencies. FinTechs will move away from bundling/aggregation to financial ecosystem orchestration.

Banking 182

Banking Insurance Finance Advisory 182

Everest Group

DECEMBER 12, 2022

Top Application and Digital Services (ADS) in Life and Annuity (L&A) Insurance Providers Life and Annuities (L&A) insurers are partnering with providers to improve their digital transformation journeys and meet customer expectations by enabling accelerated underwriting, improved sales and distribution, and faster new products’ launch.

Insurance 130

Insurance Service Sales Marketing 130

Everest Group

NOVEMBER 29, 2022

Top Application and Digital Services (ADS) in Property & Casualty (P&C) Insurance Services In the last few years, the Property and Casualty (P&C) insurance industry has experienced numerous challenges due to the pandemic, regional geopolitical conflicts, and strained macroeconomic conditions. Our Thinking. Learn More.

Insurance 130

Insurance Service Information Technology Marketing 130

Everest Group

MAY 19, 2023

Life and Annuities (L&A) Insurance BPS and Third-Party Administrator (TPA) PEAK Matrix® Assessment The global Life and Annuities (L&A) insurance industry has recovered from the pandemic, but it now faces macroeconomic uncertainties.

Administrative 130

Administrative Insurance Human Resources Finance 130

Everest Group

OCTOBER 12, 2022

Top Digital Platform and Augmentation Suite (DPAS) Services in Insurance BPS As insurance BPS industry shifts from arbitrage-first to digital model, insurers increasingly seek to understand digital capabilities of service providers. Delighting Insurance Customers Through a Simplified Experience. Our Thinking. Learn More.

Insurance 130

Insurance Service Human Resources Finance 130

Everest Group

JUNE 11, 2024

What are the trends impacting enterprises across industries, such as healthcare, life sciences, insurance, and banking and financial services? Our panel will discuss effective strategies for thriving in the face of disruption and offer their experienced view on the best path forward.

Insurance 147

Insurance BPO Banking Healthcare 147

IBM Services

DECEMBER 1, 2023

Insurers struggle to manage profitability while trying to grow their businesses and retain clients. Large, well-established insurance companies have a reputation of being very conservative in their decision making, and they have been slow to adopt new technologies.

Insurance 103

Insurance Automation Regulations Reduced Costs 103

Everest Group

AUGUST 24, 2022

Top Financial Crime and Compliance (FCC) Operations Service Providers Financial Crime and Compliance (FCC) operations continue to grow within the Banking and Financial Services (BFS) industry. Market Insights™ Insurer of the Future: Invisible Protection Provider. Market Insights™ Future Risk & Compliance in Banks.

Banking 130

Banking Insurance Service Advisory 130

Everest Group

OCTOBER 31, 2022

metaverse and DeFi in the banking, financial services and insurance segments in its Market Report, “ Future of Financial Services – Web 3.0, The journey has begun, with many current applications and innovative proofs-of-concept underway.”. Everest Group provides numerous use cases of Web 3.0, Metaverse, and Decentralized Finance.”

Banking 130

Banking Advisory Service Co-Sourcing 130

Velocity Global

JUNE 7, 2023

and international companies that send foreign employees on assignment to Mexico or allow them to relocate and work in Mexico must prioritize their employees’ safety and health insurance coverage. Read below to learn how to ensure proper and compliant health insurance in Mexico for your expatriate employees living and working in the country.

Insurance 98

Insurance Healthcare Payroll Administrative 98

Everest Group

MARCH 20, 2023

The Indian IT industry, which has been facing macroeconomic challenges, might witness a further slowdown in BFSI (Banking, Financial Services, and Insurance) deals due to the recent collapse of Silicon Valley Bank (SVB).

Banking 130

Banking Insurance Service 130

Forrester Digital Transformation

MAY 8, 2023

Earning and defending customers’ trust, considering the current volatility in financial markets, the infamous downfall of Credit Suisse, the collapse of First Republic Bank, and the ongoing banking scandal in China, requires a special commitment, not lip service. They also expect genuine […]

Banking 130

Banking Service Insurance Marketing 130

Everest Group

JANUARY 12, 2024

While the future of digital assets was once uncertain, the recent surge in investments, partnerships, and pilot use cases spearheaded by banks and technology giants has laid the doubts to rest. This holds particularly true for cryptocurrencies, stablecoins, and Central Bank Digital Currencies (CBDCs).

Banking 162

Banking Insurance Retail Collaborations 162

Forrester Digital Transformation

NOVEMBER 8, 2022

Our new research reveals the scores and rankings of 54 US brands across auto and home insurance, banking, credit card issuers, and investment firms, analyzed as part of Forrester’s US Financial Services Trust Index, 2022. How well did US financial services firms rank in terms of customers’ trust in 2022?

Service 130

Service Insurance Banking Research 130

Everest Group

NOVEMBER 29, 2022

The deal was expected to bolster Wipro’s presence in the banking, financial services & insurance (BFSI) space, its largest vertical contributing about 30% to the total revenues. Their largest vertical has underperformed, and that has hit them hard given their exposure.

Insurance 130

Insurance Banking Service 130

Hyland

FEBRUARY 2, 2023

How can banks and credit unions keep up with the increased demand? Steve, Hyland’s assistant vice president of financial services and insurance sales, has more than two decades of experience in financial services. Steve Comer discusses the impact this strategic lever has on the banking industry and best practices for implementation.

Banking 91

Banking Automation Robotics Process Automation Insurance 91

Perficient Digital Transformation

OCTOBER 27, 2022

Seeking additional arrows in their quiver against large bank failures, on October 14, 2022, the Federal Reserve Board (FRB) and Federal Deposit Insurance Corporation (FDIC) published an Advance Notice of Proposed Rulemaking (ANPR). Current Category I-III Bank Rules. For large banking organizations that are not U.S.

Banking 64

Banking Regulations Insurance Sales 64

Forrester Digital Transformation

NOVEMBER 8, 2022

Forrester’s Financial Services Customer Trust Index, which measures how much customers trust their banks, credit card issuers, investment firms, and insurance companies, found trust to be relatively weak among customers of […]. Not very successful, it seems.

Service 130

Service Banking Insurance Marketing 130

Perficient Digital Transformation

NOVEMBER 1, 2023

Perficient was honored to participate in the inaugural Banking, Financial Services, and Insurance (BFSI) event hosted by Kofax. With more than 50 financial services and insurance professionals in attendance, this event showcased the industry’s unwavering commitment to practical innovation.

Insurance 59

Insurance Banking Robotics Process Automation Service 59

Everest Group

MARCH 31, 2023

UBS’ takeover of longtime rival Credit Suisse in a rushed, deeply discounted deal has reverberations across the banking and financial services (BFS) IT services market and on service providers. While the deal was made to prevent further meltdowns and stabilize the banking industry, risks of further blight spreading exist.

Banking 130

Banking Marketing Service Insurance 130

Everest Group

DECEMBER 12, 2022

Top Open Finance IT Services The concept of open banking is no longer restricted to payment services. Open finance has widened its scope to include mortgages, wealth management, insurance, savings, and capital markets. Open finance can disrupt traditional banking models and give rise to innovative models such as marketplace banking.

Finance 130

Finance Banking Service Regulations 130

Forrester Digital Transformation

JANUARY 17, 2023

Forrester just published its European Net Promoter Rankings, 2022 including the Net Promoter Score℠ (NPS) and industry rank for 133 brands in banking, auto and home insurers, and auto manufacturers, across France, Germany, Italy, Spain, UK and Sweden (new in the ranking this year).

Insurance 130

Insurance Manufacturing Banking 130