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Embracing Strategic Business Outcomes in Digital CX: A New Benchmark for Success in CXM Service Delivery | Blog

Everest Group

In the Banking, Financial Services, and Insurance (BFSI) sector, a targeted metric could be reducing forbearance negotiations or improving loan collection efficiency. Conversely, increasing the volume of orders across channels might be essential for optimizing strategies for a retail or Consumer Packaged Goods (CPG) enterprise.

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What is Healthcare BPO and Why Should You Care?

Magellan Solutions

Healthcare Business Process Outsourcing or Healthcare BPO provides support to healthcare institutions. Services such as banking, financial services, and manufacturing remain the hottest trend. Respiratory services, equipment, or supplies. Home health care services. Dialysis services.