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Will India’s Silicon Valley Lose Its “Top Global Services Destination” Crown to the City of Pearls? | Blog

Everest Group

Hyderabad has traditionally been a stronghold for pharmaceutical enterprises. Over the years, the city has also attracted multiple Fortune 500 giants from aerospace, manufacturing, retail services, pharmaceuticals, and professional services industry verticals. However, the city’s appeal has now expanded beyond this industry.

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Life Sciences Sales and Marketing Operations – Services PEAK Matrix® Assessment 2023

Everest Group

This report features 17 life sciences sales and marketing operations service provider profiles and includes: Providers’ position on Everest Group’s PEAK Matrix® for Life Sciences Sales and Marketing Operations Comparison of the providers’ capabilities and market shares Providers’ key strengths and limitations Scope: Industry: life sciences Geography: (..)

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Everest Group Publishes 2023 Rating of Top Global Business Services Employers

Everest Group

Among the highest rated employers are American Express, AT&T, Bank of America, Cisco Systems, Colt, Expedia Group, Experian, Ford Motor Company, GSK, Mondelēz International, Sun Life Financial, Target & Trans Union.

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How a Fortune 500 Global Pharmaceutical firm setup their AI/ML GCoE in India

Zinnov

We worked with various business units to Define the right HR policies and compensation structure, Hire the right Center head, Outline the organization structure, Incorporate the India entity and setup banking and payroll, Organize change management workshops for a smoother transition for employees and the client Implemented Customer Success program (..)

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Resilience Is Key to COVID-19 Business Survival

Automation Anywhere

One pharmaceutical company used intelligent RPA to aggregate information from multiple sources and fast track the completion of regulatory documents, automating 33% of quality checks and cutting four months from the NDA process. One bank used RPA to review and recalculate capital and interest for anyone who submitted a request.

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List of Companies That Outsource Call Centers

Magellan Solutions

Bank of America. Businesses under the banking and financial industry deal with countless customers daily. Outsourcing is so effective that even the Big Four banking institutions in the United States have moved some of its operations offshore. Bank of America. HSBC Holdings is the largest bank in Europe. Telefónica.

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The Hackett Group Announces 2023 Digital Award Winners

The Hackett Group

Bosch Service Solutions GmbH, DBS Bank Ltd., The 2023 Digital Award winners and their win categories are: Bosch Service Solutions GmbH (Contact-to-Resolution); DBS Bank Ltd (Technology Function Operations); F. DBS Bank Ltd. To keep the complexity manageable, DBS Bank decided to build Evolve CloudOps, a unified cloud platform.