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Reshaping retail banks: Enhancing banking for the next digital age

McKinsey & Company

The current model of universal retail banking is unsustainable over the long term. To thrive, banks need to reinvent themselves, focusing on businesses where they can achieve and extend market leadership in the new digital world.

Banking 133
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The Future of Blockchain in Banking and Financial Services and FinTechs | Blog

Everest Group

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. In recent years, blockchain adoption has increased in banking and financial services and the emerging FinTech industry.

Banking 246
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Payments BPS for Conventional and Emerging Buyers: Meeting Evolving Needs in a Real-Time Payments World | Blog

Everest Group

issuing banks, acquiring banks, card networks) remains central to the Payments BPS growth story. Traditional buyers: Their expanding need for Payments BPS Conventional buyers such as issuing banks, acquiring banks, card networks, and PayTechs continues to anchor Payments BPS demand.

Banking 130
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Trends Shaping The Next Generation Of Retail Consumer Banking

Forrester Digital Transformation

Banks around the world are bracing themselves for tougher economic conditions amidst record inflation, rising interest rates, and the war in Ukraine. Forrester has been tracking shifts in retail consumer banking to help banks better understand how to adapt to — and capitalize on — these shifts.

Banking 26
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Best of both worlds: Balancing digital and physical channels in retail banking

McKinsey & Company

Banking distribution needs to account for the evolving interdependencies between channels. Accelerating digital and upgrading the physical experience to “phygital” offers a viable solution.

Banking 145
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Identifying Automation Opportunities for Retail Banking

Automation Anywhere

The retail banking industry is faced with significant challenges to achieve optimal operational efficiency and profitability while providing the highest level of customer satisfaction. Retail banks offer a wide variety of products, including consumer loans, credit cards, and checking and savings accounts.

Retail 98
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The Automation Advantage in Retail Banking

Automation Anywhere

As more fintechs enter the market and consumer preferences shift, traditional retail banks face significant challenges in attracting and holding customers while remaining profitable. Recently, my company, Bain & Company, surveyed retail banks. Recently, my company, Bain & Company, surveyed retail banks.

Banking 96